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Lightroom Classic Running Slow on Windows 11

New Here ,
Feb 10, 2023 Feb 10, 2023

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Computer Specs.

Intel(R) Core(TM) i9-10850K CPU @ 3.60GHz 3.60 GHz

64.0 GB RAM

NVIDIA Quadro RTX 4000

1 TB SS Drive with 737GB Free

8 TB data drive with 4 TB free

Updated from Windows 10 to Windows 11 a few months after release.

Eversince update Lightoom Classic runs really really slow, locking up all the time, won't load photos, takes it's time to process photos.  Processing RAW images from older Canon 7D.  I have made all the normally suggested performance suggestions.  I have removed Lightroom and reinstalled.  The only think I haven't done is remove all of Adobe and reinstall.  

Any Suggestions?

 

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Adobe Employee ,
Feb 11, 2023 Feb 11, 2023

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Hi there,

 

Thanks for reaching out. We are sorry for the trouble with Lightroom. We are here to help!

 

Could you please share the version of Lightroom Classic you are working with? The slowness in your system started after Windows 11 update, right? Does the freeze happen at random times or during any specific task or operation? Are only Adobe apps freezing/ slowing down, or do any other apps also behave similarly?

 

Most 2022 apps are compatible with Windows 11, and we are constantly testing and optimizing for the best performance. Please check this article to learn more: https://helpx.adobe.com/download-install/kb/windows-11.html.

 

Suppose there are any pending updates for the operating system or graphics drives. Please check this to troubleshoot Windows system errors & freezes: https://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-windows.html.

 

We hope this helps,

Regards,

Ranjisha

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New Here ,
Feb 20, 2023 Feb 20, 2023

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Sorry for the delay in replying.  I am using the most current version of Lightroom Classic.  I update when the updates drop.  The slowness of Lightroom Classic started after updating to Windows 11.  The Freezing happens randomly.  I also notice it takes a while to load images back up when changing modules or folders.  It also hangs up when apply setting to multiple images.  Photoshop seems to run pretty well but Premier Pro is almost unusable.  I don't use Illistrator very much so not sure on that one.  The 3rd party apps I use with Adobe seem to run smoothly.  It's almost like the Adobe apps are only using the CPU memory and not any of my RAM. 

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LEGEND ,
Feb 20, 2023 Feb 20, 2023

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Try updating your graphics driver by going directly to the manufacturer's web site:
https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-4


If that doesn't help, please copy/paste here the entire contents of the LR menu command Help > System Info -- that will let us see exactly which versions of hardware and software LR thinks you're running.

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Explorer ,
Feb 13, 2023 Feb 13, 2023

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Hi, I have the same issue here. My computer is pretty robust, with 32Gb RAM, I have LR insalled on SSD and my catalogues are also on SSD, Win11.

It runs excruciatingly slow. When I start the LR the interface freezes and takes tens of seconds until I can do anything. Most operations are sluggish, and it's painfull to work with it. Drives me nuts 😞

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Adobe Employee ,
Feb 22, 2023 Feb 22, 2023

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Hi @Zdeto 

 

Thanks for reaching out. Which version of Lightroom is installed on your system?

Have you tried the steps mentioned by @johnrellis ? You can try optimizing the application, details here: https://helpx.adobe.com/lightroom-classic/kb/optimize-performance-lightroom.html
Let us know how it goes.

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Explorer ,
Feb 26, 2023 Feb 26, 2023

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Hello!

Sorry for replying late, my notice email got into spam.

So, I have LR Classic 12.2.0.2, my graphic drivers are always up to date, and I user NVIDIA Geforce Experience that notifies me as soon as there are new drivers. I did all the settings from the video on the page you sent me.

Just now, I tried to enter into Preferences, Edit > Preferences and that opened after 14seconds after I clicked in the menu!!! I think I'll record a video with LR starting up to show better how long it takes until it becomes operational.

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Explorer ,
Feb 26, 2023 Feb 26, 2023

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I can't edit a post, so I'm adding here my system info as saved from LR. I recorded a video to see how long it takes to start up and become usable. Windows is on SSD, the catalog is on SSD. This is not normal... 😉
https://youtu.be/t8fSTKNlGwI

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New Here ,
Mar 11, 2023 Mar 11, 2023

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Me too

Lightroom Classic version: 12.2.1 [ 202303011008-5bfbce17 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.22621
Application architecture: x64
System architecture: x64
Logical processor count: 24
Processor speed: 4.0GHz
SqLite Version: 3.36.0
CPU Utilisation: 1.0%
Built-in memory: 130975.6 MB
Dedicated GPU memory used by Lightroom: 585.5MB / 24340.0MB (2%)
Real memory available to Lightroom: 130975.6 MB
Real memory used by Lightroom: 26813.5 MB (20.4%)
Virtual memory used by Lightroom: 37214.6 MB
GDI objects count: 1180
USER objects count: 3423
Process handles count: 209022
Memory cache size: 29689.3MB
Internal Camera Raw version: 15.2 [ 1381 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 15013MB / 65487MB (22%)
Camera Raw real memory: 11894MB / 130975MB (9%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Standard Preview Size: 2048 pixels
Displays: 1) 1920x1080, 2) 3440x1440, 3) 3440x1440
Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No

Graphics Processor Info: 
DirectX: NVIDIA GeForce RTX 3090 (31.0.15.2849)
Init State: GPU for Export supported by default
User Preference: GPU for Export enabled

Application folder: E:\Adobe\Adobe Lightroom Classic
Library Path: C:\Main Smugmug\Main Smugmug-v12.lrcat
Settings Folder: D:\users\harri\AppData\Roaming\Adobe\Lightroom

Installed Plugins: 
1) AdobeStock
2) Any Comment
3) Any Filter
4) Aurora HDR
5) DxO PhotoLab 2
6) DxO PhotoLab 2 Importer
7) DxO PhotoLab 3
8) DxO PhotoLab 3 Importer
9) Export to Photomatix Pro
10) Flickr
11) HDR Efex Pro 2
12) Lightroom Voyager
13) LR/Mogrify 2
14) Luminar 4
15) Luminar AI
16) Luminar Neo
17) Nikon Tether Plugin
18) Perfectly Clear Complete v3
19) Photomatix Batch
20) SmugMug

Config.lua flags: None

Adapter #1: Vendor : 10de
	Device : 2204
	Subsystem : 87b31043
	Revision : a1
	Video Memory : 24340
Adapter #2: Vendor : 1414
	Device : 8c
	Subsystem : 0
	Revision : 0
	Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Realtek Digital Output (Realtek(R) Audio)#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x19
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 0
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_SIZE: 32768
GL_MAX_TEXTURE_UNITS: 4
GL_MAX_VIEWPORT_DIMS: 32768,32768
GL_RED_BITS: 8
GL_RENDERER: NVIDIA GeForce RTX 3090/PCIe/SSE2
GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA
GL_STENCIL_BITS: 8
GL_VENDOR: NVIDIA Corporation
GL_VERSION: 4.6.0 NVIDIA 528.49
GPUDeviceEnabled: false
OGLEnabled: true
GL_EXTENSIONS: GL_AMD_multi_draw_indirect GL_AMD_seamless_cubemap_per_texture GL_AMD_vertex_shader_viewport_index GL_AMD_vertex_shader_layer GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth GL_ARB_compute_shader GL_ARB_compute_variable_group_size GL_ARB_conditional_render_inverted GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility 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New Here ,
Mar 11, 2023 Mar 11, 2023

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It would be helpful if you allowed us to edit our posts, should have saved that as a file, sorry everyone.

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New Here ,
Mar 11, 2023 Mar 11, 2023

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Moved the catalog to my M.2 drive (c:) and it made no difference.  Just clicking a different thumbnail in the library (grid) takes what seems like half a second.  Running procmon.exe I see these "lurching" "querydirectory" and registry queries in a cycle of about every 30 seconds.  I found the pattern and a round of those queries is attached.  Seems like unnecessary busy-ness.  The number of plugins wasn't an issue before upgrading to Windows 11.  Almost seems like the UI itself is unresponsive.  I had 1:1 previews before and that didn't help, so I tried smart previews this time, also didn't help.  Switching folders doesn't cause a slow-down, but selecting a thumbnail is excruciatingly slow.  Hitting D to switch to develop mode also lags at least half a second, just to even switch to the Develop view, and then another half a second to render.  Many other things seem to take some amount of extra time to respond to mouse or keyboard input.  PC Mark thinks my system is great, the only slowness I'm seeing is in lightroom.  Photoshop seems fine.

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Explorer ,
Mar 17, 2023 Mar 17, 2023

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The lack of response from the officials is annoying...
But, I kinda solved myself the issue. I uninstalled and removed all Adobe software from my computer. Even manually deleted folders that were stubborn... Then I downloaded Creative Cloud, fresh installed Lightroom Classic and opened a catalog. Everything went smoothing again. No more delays, no more frozen interface. I can finally work again, hurray! :)))

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Adobe Employee ,
Mar 17, 2023 Mar 17, 2023

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Hello @Zdeto 

We're sorry for the delay in response. Glad to hear that you have resolved the issue and also shared the steps with us. It might be of great help to others. Thanks for contributing. 

Feel free to reach out whenever needed.

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Adobe Employee ,
Mar 17, 2023 Mar 17, 2023

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Hi @djharris69, sorry that you see the same issue and I missed out on it. Thanks for sharing the system info. Can you please tell us if you have tried the optimization steps and re-installation of the application? Since when are you seeing this issue?

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