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11

Lightroom Classic shows error when deleting a photo while zooming

New Here ,
Dec 03, 2023 Dec 03, 2023

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Lightroom Classic version: 13.0.2 [ 202311290958-8ff975ea ]
Operating system: Windows 10 - Business Edition
Version: 10.0.19045

 

Steps to reproduce:

 

Step 1: Go to library and import a photo.

Step 2: Go to develop

Step 3: Zoom in the photo

Step 4: Press delete key to delete the photo from the drive.

 

Expected result: Lightroom deletes the photo with no error.

Actual result: Lightroom deletes the photo but shows an error message.

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LEGEND ,
Dec 03, 2023 Dec 03, 2023

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  • What plug-ins do you have installed?
  • Oh, you stated Delete key, and you are on a Windows computer, not a MAC, what if you use the backspace key it the DEL key?
  • Does this also occur if you use the existing option to Remove the photo (as opposed to using the DEL key)
  • Does this also occur if you press on the X key as to reject (as opposed to actually deleting)

 

https://jmpeltier.com/multiple-exposure-blending-modes/

 

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LEGEND ,
Dec 04, 2023 Dec 04, 2023

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I'm not able to reproduce this on my LR 13.0.2 / Windows 11. So either there are particular steps you're taking different from my what I'm doing, or there is something particular to your installation causing the problem.

 

Some next troubleshooting steps:

 

1. Restart your computer.

 

2. If the problem persists, try resetting LR's preferences:
https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/


LR sometimes soils its preferences file, and resetting it can fix all sorts of wonky behavior. That article explains how to restore the old preferences if resetting doesn't help.

 

3. Do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.

 

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