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Hi,
Long time (frustrated) user of Lightroom Classic. I have been havign sync issues between LR Classic and the Cloud again. I often upload photos via LR for iPad then later sync these raw images to my PC. Anyway, I updated to the latest version and my sync stopped working. I left it several hours. In the end I decided to close LR Classic and restart before trying again.
Now when I go to launch LR Classic, nothing happens. No splash screen. No icon. Nothing. The only thing I can see is that the task manager has an entry for LR Classic which is using 25% CPU and anywhere from 2 to 11 GB of RAM.
I have tried:
Alt Shift and resetting preferences.
Using a backup file to load from
Removing the lock file
Removing the whole catalogue
Loading an older catalogue (this says I need to upgrade the catalogue but crashes on that screen)
Nothing seems to work. Once again I am paying through the nose for a product which constantly fails me! Any assistance much appreciated.
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For a diagnostic, use a different user account to log into your computer, typically the Admin account. Then see if LrC will start.
If so, a user account issue may be the problem. Been more than a bit of that occuring recently.
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Ok. So I can load Lightroom in the admin account and can open the backup of my main Lightroom file. Next question is what has happened to my account then?
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See:
Troubleshoot unexpected behavior in specific user account | Adobe
and, perhaps
Basic troubleshooting steps to fix issues in Lightroom Classic | Adobe