lightroom classic stopped soft proofing

[jadec80281178]

hi,

i was wondering if anyone could help me. i am trying to soft proof in lihgtrrom classic only to find this message. 

I am also unable to see any of my soft proofing settings such as the change of icc profiles

could anybody help me please. 

many thanks

jade 

[AxelMatt]

Try resetting the preferences of Lightroom Classic:  https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

Backup your preferences prior to resetting the preferences: 

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

If this doesn't help we need more informations about your environment.

Which operating system do you use?

Which version of Lightroom do you use?

Please post the exact version and not only phrases as "recent", "latest" and so on.

[jadec80281178]

hello,

thank you for getting back to me, this still hasn't helped. 

my operating system is Windows 10 Home Premium Edition

version of lightroom is : Lightroom Classic 11.2 

many thanks

[TheDigitalDog]

First, try disabling GPU in the preferences (Performance tab). Any better?
If not, recalibrate and build a new ICC display profile, the old one might be corrupted.
If you are using software/hardware for this task, be sure the software is set to build a matrix not LUT profile, Version 2 not Version 4 profile.
If turning OFF GPU works, it's a GPU bug and you need to contact the manufacturer or find out if there's an updated driver for it.
Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html
Also see: https://community.adobe.com/t5/photoshop-ecosystem-bugs/weird-ps-bug-psd-file-looks-messed-up/idi-p/...

[jadec80281178]

hi,

thank you so much i had to change my icc display profie back to the defalut setting on my laptop.

Again may thanks, i needed this to work as i ave to print for an exhibtion and soft proofing was the only thinng to help me.

your a star