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Hello!
Ever since Lightroom Classic v12.3 was released (which is not compatible with Catalina 10.15.7), everytime I open Lightroom Classic, it immediately crashes and says ''Lightroom Classic quit unexpectedly''. This is strange because I can still open Photoshop 23.5.5 without any problem even if a new update - not compatible with my OS - is available.
Here are my specs:
MacBook Pro (16-inch, 2019)
2.3 GHz 8-Core Intel Core i9
16 GB 2667 MHz DDR4
AMD Radeon Pro 5500M 4 GB
Intel UHD Graphics 630 1536 MB
Any help is appreciated,
Thank you!
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The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.
Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.
https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html
If Lightroom doesn't start correctly the please see "Solution 2" in the document behind the link below.
Troubleshoot GPU issues | Lightroom Classic (adobe.com)
Another step is to try to reset the Lightroom preferences.
https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/
It's recommended to backup your preferences before you reset the preferences to the default settings:
https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html
If this doesn't help we need more informations about your environment.
Please provide also a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.
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If resetting preferences doesn't work (it very often does), try logging into another Mac user account (you should make a new one); still crashing?
Try starting up in Safe mode (hold down Shift Key when booting*), still crashing?
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Hallo,
bei mir hat geholfen die Berechtigung in dem Ordner
/users /xxxx/Library/Logs/Adobe/
auf schreiben und Lesen für Staff und everyone zu ändern!
https://support.apple.com/kb/ph25287