Lightroom Classic will not load

[Geoff McIlleron]

! have been usung Lightroom since its inception (circa 1995 2006) and have many years of editing in both LTC and PS. However I reedently upgraded LRC and now cannot get it to load. There is no response when I click on LRC buttonPlease help me to overcome the dificulty.. 

I notice on my profile that I have uused 250/250 credts,. I don't really want to increase my credits but need some way of moving forward.

.I use Windowa 10 on a PC

Geoff McIlleron

[Mod: Moved to the Lightroom Classic forum]

[Ged_Traynor]

@Geoff McIlleron this is the Photoshop forum, try the Lightroom Classic forum instead

[AxelMatt]

Try resetting the preferences of Lightroom Classic:  How to reset Lightroom Classic preferences (adobe.com)

It's recommended to backup your preferences before you reset the preferences to the default settings: 

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html.

What has been changed on your system before the error occur?

Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

Which Lightroom version do you have installed.

Another reason can be a defective catalog. Hold the Ctrl-Key while starting LrC. This opens a catalog selection dialog. Then try to create a new one and see if this catalog works. If yes, you could then try to import your current catalog into the new one.

[GoldingD]

What happens if you use Windows File Explorer, to navigate to your catalog, and double click on it?