Lightroom Classic won't import photo's

New Here ,
Mar 05, 2022 Mar 05, 2022

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Hello, 

I am running Lightroom classic on a new 27" Mac, I use a Nikon D810.  When I try to import photo's with the camera or CF card, LRC won't recognize either source, they don't even show up on the source list.  I have been using LR for at least 10 years and have never experienced this issue.  I only surfaced when I had to download the internet, monthly subscription versions.  I initially had trouble downloading them as well but Adobe support took over my computer and fixed all the issues, so I don't think my problem has to do with the initial download of the program. 

Thanks and regards

Howard

 

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macOS

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Advisor ,
Mar 05, 2022 Mar 05, 2022

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Does the camera or card reader show up in Finder? Are you able to copy the image files from the card reader to a folder on the Mac using Finder? If so, try importing from the folder using the ADD choice in LrC. 

Kenneth Seals

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LEGEND ,
Mar 05, 2022 Mar 05, 2022

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Is this a common MACOS (Catalina and newer) cyber security  issue, a user error? Perhaps the app does not have complete files and folders rights?

 

see:

https://support.apple.com/guide/mac-help/control-access-to-files-and-folders-on-mac-mchld5a35146/mac

 

and:

https://nektony.com/duplicate-finder-free/folders-permission

 

often MAC users make an error answering a security pop up, and fail to allow LrC access to removable volumns, happens once (first time LrC attempts) easily fixed.

 

CatalinaFilesandFolders.PNG

 

 

 

 

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