Lightroom Classic won't launch -- crashes immediately after opening on new iMac20

[Amy55252]

Hello Adobe Support Community,

I have recently purchased a brand new iMac (i7 8gb ram) and Lightroom Classic now crashes quietly after showing the loading screen. 

Previously we were using a mid 2011-2012 MacBook pro that had an I7 and 16GB of RAM and it ran Lightroom classic just fine. My intent was to purchase or upgrade this machine as soon as possible to 16GB - 32GB (my wife uses it for photo editing).

I should mention that this is NOT a fresh install of MacOS -- I am worried that old, corrupt, incompatible configuration files may be crashing our new machine (there may be Mac files from pre-2011 on this machine, from a prehistoric version of Lightroom). My plans are to try out LC on a fresh OS installation to see if things still crash (which would perhaps point to GPU/hardware/RAM issues), but in the meantime, I am looking for answers.

I have followed some instructions here so far -- https://shotkit.com/lightroom-keeps-crashing/ , deleting some Preferences files, and I tried to open some .lrcat files in ../Pictures/Lightroom/ (I saw this in another article), and this did produce a full visible crash with a crash report from Apple (yay!). 

Please help,

Thanks,

Specs:

Model: iMac20,1, BootROM 1715.81.2.0.0 (iBridge: 19.16.10744.0.0,0), 8 processors, 8-Core Intel Core i7, 3.8 GHz, 8 GB, SMC
Graphics: AMD Radeon Pro 5500 XT, AMD Radeon Pro 5500 XT, PCIe, 8 GB
Display: iMac, Retina 5K (5120 x 2880), Main, MirrorOff, Online
Memory Module: Slot 2 (Channel A / DIMM 0), 4 GB, DDR4, 2667 MHz, Micron, 4ATF51264HZ-2G6E3
Memory Module: Slot 4 (Channel B / DIMM 0), 4 GB, DDR4, 2667 MHz, Micron, 4ATF51264HZ-2G6E3
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x7BF), wl0: Jul 12 2021 18:02:56 version 9.30.464.0.32.5.76 FWID 01-c081cfed
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
USB Device: USB31Bus
USB Device: T2Bus
USB Device: Headset
USB Device: Ambient Light Sensor
USB Device: FaceTime HD Camera (Built-in)
USB Device: Apple T2 Controller
Thunderbolt Bus: iMac, Apple Inc., 63.3

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: Adobe Lightroom Classic [1653]
Path: /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
Identifier: com.adobe.LightroomClassicCC7
Version: 10.0 [202010011851-ef6045e0] (10.0)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2022-03-14 20:54:01.0885 -0500
OS Version: macOS 12.2.1 (21D62)
Report Version: 12
Bridge OS Version: 6.2 (19P744)
Anonymous UUID: 05616403-423F-3469-A2F4-118B385B3C75

Time Awake Since Boot: 3600 seconds

System Integrity Protection: enabled

Crashed Thread: 26 Worker Thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [1653]

VM Region Info: 0 is not in any region. Bytes before following region: 4418416640
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
--->
__TEXT 1075bb000-1077a6000 [ 1964K] r-x/r-x SM=COW ...troom Classic

Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x7ff81a98f506 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff81a9c9a69 _pthread_cond_wait + 1224
2 AgKernel 0x107a8524e AgConditionLock_wait + 195
3 AgKernel 0x107a6ce29 AgTransitQueue_dequeueToLuaState + 112
4 AgKernel 0x107a6d875 0x107a4c000 + 137333
5 AgKernel 0x107a56313 0x107a4c000 + 41747
6 AgKernel 0x107a65072 0x107a4c000 + 102514
7 AgKernel 0x107a56752 0x107a4c000 + 42834
8 AgKernel 0x107a55e6b 0x107a4c000 + 40555
9 AgKernel 0x107a569ac 0x107a4c000 + 43436
10 AgKernel 0x107a4e5fa lua_pcall + 102
11 AgKernel 0x107a50414 0x107a4c000 + 17428
12 AgKernel 0x107a56313 0x107a4c000 + 41747
13 AgKernel 0x107a65072 0x107a4c000 + 102514
14 AgKernel 0x107a56752 0x107a4c000 + 42834
15 AgKernel 0x107a55e6b 0x107a4c000 + 40555
16 AgKernel 0x107a569ac 0x107a4c000 + 43436
17 AgKernel 0x107a4e5fa lua_pcall + 102
18 AgKernel 0x107a50414 0x107a4c000 + 17428
19 AgKernel 0x107a56313 0x107a4c000 + 41747
20 AgKernel 0x107a65072 0x107a4c000 + 102514
21 AgKernel 0x107a56752 0x107a4c000 + 42834
22 AgKernel 0x107a4e577 lua_call + 39
23 AgSubstrate 0x10812839f AgShutdownNotification_appWillTerminate + 68
24 AgUI 0x107c88e5c 0x107c23000 + 417372
25 Adobe Lightroom Classic 0x1076dbe3a 0x1075bb000 + 1183290
26 CoreFoundation 0x7ff81aa85f23 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
27 CoreFoundation 0x7ff81ab233f9 ___CFXRegistrationPost_block_invoke + 49
28 CoreFoundation 0x7ff81ab23376 _CFXRegistrationPost + 496
29 CoreFoundation 0x7ff81aa57836 _CFXNotificationPost + 733
30 Foundation 0x7ff81b89f1be -[NSNotificationCenter postNotificationName:object:userInfo:] + 82
31 AppKit 0x7ff81d7437bc -[NSApplication terminate:] + 1318
32 CoreFoundation 0x7ff81aa7427c __invoking___ + 140
33 CoreFoundation 0x7ff81aa74115 -[NSInvocation invoke] + 305
34 CoreFoundation 0x7ff81aaa3bfd -[NSInvocation invokeWithTarget:] + 70
35 AgSubstrate 0x108139488 callObjectSelectorWithLuaStateStartingAtIndex + 336
36 AgKernel 0x107a56313 0x107a4c000 + 41747
37 AgKernel 0x107a65072 0x107a4c000 + 102514
38 AgKernel 0x107a56752 0x107a4c000 + 42834
39 AgKernel 0x107a4e577 lua_call + 39
40 Adobe Lightroom Classic 0x1076dac5f 0x1075bb000 + 1178719
41 Adobe Lightroom Classic 0x1076dadaf 0x1075bb000 + 1179055
42 Foundation 0x7ff81b9170ff __NSFireDelayedPerform + 440
43 CoreFoundation 0x7ff81aaa984f __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
44 CoreFoundation 0x7ff81aaa933e __CFRunLoopDoTimer + 927
45 CoreFoundation 0x7ff81aaa8e9d __CFRunLoopDoTimers + 307
46 CoreFoundation 0x7ff81aa8f45f __CFRunLoopRun + 1985
47 CoreFoundation 0x7ff81aa8e5dd CFRunLoopRunSpecific + 563
48 HIToolbox 0x7ff8236cb4f1 RunCurrentEventLoopInMode + 292
49 HIToolbox 0x7ff8236cb247 ReceiveNextEventCommon + 587
50 HIToolbox 0x7ff8236cafe5 _BlockUntilNextEventMatchingListInModeWithFilter + 70
51 AppKit 0x7ff81d4bdd88 _DPSNextEvent + 886
52 AppKit 0x7ff81d4bc3f4 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1411
53 AppKit 0x7ff81d4ae919 -[NSApplication run] + 586
54 AppKit 0x7ff81d4827b7 NSApplicationMain + 816
55 Adobe Lightroom Classic 0x10762d35c main + 1546
56 dyld 0x11633a4fe start + 462

Thread 1:
0 libsystem_pthread.dylib 0x7ff81a9c4fec start_wqthread + 0

Thread 2:
0 libsystem_pthread.dylib 0x7ff81a9c4fec start_wqthread + 0

Thread 3:
0 libsystem_pthread.dylib 0x7ff81a9c4fec start_wqthread + 0

Thread 4:
0 libsystem_pthread.dylib 0x7ff81a9c4fec start_wqthread + 0

Thread 5:
0 libsystem_pthread.dylib 0x7ff81a9c4fec start_wqthread + 0

Thread 6:
0 libsystem_pthread.dylib 0x7ff81a9c4fec start_wqthread + 0

Thread 7:
0 libsystem_pthread.dylib 0x7ff81a9c4fec start_wqthread + 0

Thread 8:
0 libsystem_pthread.dylib 0x7ff81a9c4fec start_wqthread + 0

Thread 9:
0 libsystem_pthread.dylib 0x7ff81a9c4fec start_wqthread + 0

Thread 10:: cr_scratch
0 libsystem_kernel.dylib 0x7ff81a98f506 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff81a9c9a69 _pthread_cond_wait + 1224
2 libc++.1.dylib 0x7ff81a928ec2 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18
3 CameraRaw 0x116a84f53 0x1163ed000 + 6913875
4 CameraRaw 0x1167ae021 0x1163ed000 + 3936289
5 libsystem_pthread.dylib 0x7ff81a9c94f4 _pthread_start + 125
6 libsystem_pthread.dylib 0x7ff81a9c500f thread_start + 15

Thread 11:: BGThread (AMD Radeon Pro 5500 XT)
0 libsystem_kernel.dylib 0x7ff81a98f506 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff81a9c9a69 _pthread_cond_wait + 1224
2 libc++.1.dylib 0x7ff81a928ec2 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18
3 CameraRaw 0x116b149db 0x1163ed000 + 7502299
4 CameraRaw 0x1167ae021 0x1163ed000 + 3936289
5 libsystem_pthread.dylib 0x7ff81a9c94f4 _pthread_start + 125
6 libsystem_pthread.dylib 0x7ff81a9c500f thread_start + 15

Thread 12:
0 libsystem_pthread.dylib 0x7ff81a9c4fec start_wqthread + 0

Thread 13:
0 libsystem_pthread.dylib 0x7ff81a9c4fec start_wqthread + 0

Thread 14:
0 libsystem_pthread.dylib 0x7ff81a9c4fec start_wqthread + 0

Thread 15:
0 libsystem_pthread.dylib 0x7ff81a9c4fec start_wqthread + 0

Thread 16:
0 libsystem_pthread.dylib 0x7ff81a9c4fec start_wqthread + 0

Thread 17:
0 libsystem_pthread.dylib 0x7ff81a9c4fec start_wqthread + 0

Thread 18:: Worker Thread Dispatcher
0 libsystem_kernel.dylib 0x7ff81a98f506 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff81a9c9a69 _pthread_cond_wait + 1224
2 AgKernel 0x107a851b3 AgConditionLock_wait + 40
3 AgKernel 0x107a6ce29 AgTransitQueue_dequeueToLuaState + 112
4 AgKernel 0x107a6d875 0x107a4c000 + 137333
5 AgKernel 0x107a56313 0x107a4c000 + 41747
6 AgKernel 0x107a65072 0x107a4c000 + 102514
7 AgKernel 0x107a56752 0x107a4c000 + 42834
8 AgKernel 0x107a4e577 lua_call + 39
9 AgSubstrate 0x10813d87d AgLua_callWithAutoReleasePool + 76
10 AgKernel 0x107a56313 0x107a4c000 + 41747
11 AgKernel 0x107a65072 0x107a4c000 + 102514
12 AgKernel 0x107a56752 0x107a4c000 + 42834
13 AgKernel 0x107a55e6b 0x107a4c000 + 40555
14 AgKernel 0x107a569ac 0x107a4c000 + 43436
15 AgKernel 0x107a4e5fa lua_pcall + 102
16 AgSubstrate 0x108126016 0x108102000 + 147478
17 Foundation 0x7ff81b8ee2d9 __NSThread__start__ + 1025
18 libsystem_pthread.dylib 0x7ff81a9c94f4 _pthread_start + 125
19 libsystem_pthread.dylib 0x7ff81a9c500f thread_start + 15

Thread 19:: AgFileWatching
0 libsystem_kernel.dylib 0x7ff81a99145e kevent + 10
1 AgSubstrate 0x10810acdc 0x108102000 + 36060
2 AgKernel 0x107a56313 0x107a4c000 + 41747
3 AgKernel 0x107a56741 0x107a4c000 + 42817
4 AgKernel 0x107a55e6b 0x107a4c000 + 40555
5 AgKernel 0x107a569ac 0x107a4c000 + 43436
6 AgKernel 0x107a4e5fa lua_pcall + 102
7 AgKernel 0x107a50414 0x107a4c000 + 17428
8 AgKernel 0x107a56313 0x107a4c000 + 41747
9 AgKernel 0x107a65072 0x107a4c000 + 102514
10 AgKernel 0x107a55e6b 0x107a4c000 + 40555
11 AgKernel 0x107a567f2 lua_resume + 113
12 AgKernel 0x107a51037 0x107a4c000 + 20535
13 AgKernel 0x107a50eb7 0x107a4c000 + 20151
14 AgKernel 0x107a56313 0x107a4c000 + 41747
15 AgKernel 0x107a65072 0x107a4c000 + 102514
16 AgKernel 0x107a56752 0x107a4c000 + 42834
17 AgKernel 0x107a4e577 lua_call + 39
18 AgSubstrate 0x10813d87d AgLua_callWithAutoReleasePool + 76
19 AgKernel 0x107a56313 0x107a4c000 + 41747
20 AgKernel 0x107a65072 0x107a4c000 + 102514
21 AgKernel 0x107a56752 0x107a4c000 + 42834
22 AgKernel 0x107a55e6b 0x107a4c000 + 40555
23 AgKernel 0x107a569ac 0x107a4c000 + 43436
24 AgKernel 0x107a4e5fa lua_pcall + 102
25 AgSubstrate 0x108126016 0x108102000 + 147478
26 Foundation 0x7ff81b8ee2d9 __NSThread__start__ + 1025
27 libsystem_pthread.dylib 0x7ff81a9c94f4 _pthread_start + 125
28 libsystem_pthread.dylib 0x7ff81a9c500f thread_start + 15

Thread 20:: com.adobe.ngl-RecurringLogPosting-0x700007878000
0 libsystem_kernel.dylib 0x7ff81a98f506 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff81a9c9a69 _pthread_cond_wait + 1224
2 libc++.1.dylib 0x7ff81a928f53 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 93
3 Adobe Lightroom Classic 0x1075db766 adobe::nglcontroller::NglController::RecurringLogPosting() + 1530
4 Adobe Lightroom Classic 0x1075ef973 0x1075bb000 + 215411
5 Adobe Lightroom Classic 0x10761f7de 0x1075bb000 + 411614
6 Adobe Lightroom Classic 0x1075efa07 0x1075bb000 + 215559
7 libsystem_pthread.dylib 0x7ff81a9c94f4 _pthread_start + 125
8 libsystem_pthread.dylib 0x7ff81a9c500f thread_start + 15

Thread 21:: com.adobe.ngl-0x70000797e000
0 libsystem_kernel.dylib 0x7ff81a98cb0e semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x7ff81a8131f2 _dispatch_sema4_timedwait + 72
2 libdispatch.dylib 0x7ff81a81361f _dispatch_semaphore_wait_slow + 58
3 Adobe Lightroom Classic 0x1076293fa adobe::ngl::internal::HttpRequest::SendHttpRequestSyncInternal() + 1954
4 Adobe Lightroom Classic 0x10766c60f adobe::ngl::internal::HttpRestConnectorForPost::SendHttpRequestSync(adobe::ngl::internal::HttpRestResponseData&, int const&) + 309
5 Adobe Lightroom Classic 0x10768e7ba adobe::ngl::internal::COPWebAPIConnector::FetchSPAndWorkflow(std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >&) const + 900
6 Adobe Lightroom Classic 0x1076fc732 adobe::ngl::internal::NamedUserCOPRetriever::GetCOP(std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&, std::__1::unique_ptr<adobe::ngl::WorkflowResult, std::__1::default_delete<adobe::ngl::WorkflowResult> >, adobe::ngl::internal::COPRetrieverStatus&) const + 2434
7 Adobe Lightroom Classic 0x1076b20fe adobe::ngl::internal::NUSecureProfileFetcher::GetDeviceTokenAndProfile(std::__1::unique_ptr<adobe::ngl::WorkflowResult, std::__1::default_delete<adobe::ngl::WorkflowResult> >, adobe::ngl::internal::GetLatestCallSequence const&) const + 3992
8 Adobe Lightroom Classic 0x10763d003 adobe::ngl::internal::NULatestSecureProfileHandler::Handle(std::__1::unique_ptr<adobe::ngl::WorkflowResult, std::__1::default_delete<adobe::ngl::WorkflowResult> >, adobe::ngl::internal::GetLatestCallSequence const&, adobe::ngl::internal::GetProfileType const&) + 101
9 Adobe Lightroom Classic 0x1076ea977 adobe::ngl::internal::SecureProfileManager::GetLatestSecureProfile(std::__1::unique_ptr<adobe::ngl::WorkflowResult, std::__1::default_delete<adobe::ngl::WorkflowResult> >, adobe::ngl::internal::GetLatestCallSequence const&, adobe::ngl::internal::GetProfileType const&) + 39
10 Adobe Lightroom Classic 0x1076f0b72 adobe::ngl::NglAppLib::GetLatestNglProfile(std::__1::unique_ptr<adobe::ngl::WorkflowResult, std::__1::default_delete<adobe::ngl::WorkflowResult> >, adobe::ngl::internal::GetLatestCallSequence const&, adobe::ngl::internal::GetProfileType const&) + 240
11 Adobe Lightroom Classic 0x10763f6c6 NglService::RequestProfile(std::__1::unique_ptr<adobe::ngl::WorkflowResult, std::__1::default_delete<adobe::ngl::WorkflowResult> >, adobe::ngl::internal::GetLatestCallSequence const&, adobe::ngl::internal::GetProfileType const&) + 66
12 Adobe Lightroom Classic 0x1075f237c 0x1075bb000 + 226172
13 Adobe Lightroom Classic 0x1075f05a4 0x1075bb000 + 218532
14 Adobe Lightroom Classic 0x1075ef973 0x1075bb000 + 215411
15 Adobe Lightroom Classic 0x10761f7de 0x1075bb000 + 411614
16 Adobe Lightroom Classic 0x1075efa07 0x1075bb000 + 215559
17 libsystem_pthread.dylib 0x7ff81a9c94f4 _pthread_start + 125
18 libsystem_pthread.dylib 0x7ff81a9c500f thread_start + 15

Thread 22:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x7ff81a98caba mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff81a98ce2b mach_msg + 59
2 CoreFoundation 0x7ff81aa90af2 __CFRunLoopServiceMachPort + 319
3 CoreFoundation 0x7ff81aa8f1cb __CFRunLoopRun + 1325
4 CoreFoundation 0x7ff81aa8e5dd CFRunLoopRunSpecific + 563
5 CFNetwork 0x7ff81f68b6b2 0x7ff81f43c000 + 2422450
6 Foundation 0x7ff81b8ee2d9 __NSThread__start__ + 1025
7 libsystem_pthread.dylib 0x7ff81a9c94f4 _pthread_start + 125
8 libsystem_pthread.dylib 0x7ff81a9c500f thread_start + 15

Thread 23:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x7ff81a98caba mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff81a98ce2b mach_msg + 59
2 CoreFoundation 0x7ff81aa90af2 __CFRunLoopServiceMachPort + 319
3 CoreFoundation 0x7ff81aa8f1cb __CFRunLoopRun + 1325
4 CoreFoundation 0x7ff81aa8e5dd CFRunLoopRunSpecific + 563
5 AppKit 0x7ff81d62bfd8 _NSEventThread + 132
6 libsystem_pthread.dylib 0x7ff81a9c94f4 _pthread_start + 125
7 libsystem_pthread.dylib 0x7ff81a9c500f thread_start + 15

Thread 24:
0 libsystem_kernel.dylib 0x7ff81a98f3da __semwait_signal + 10
1 libsystem_c.dylib 0x7ff81a8a48a9 nanosleep + 196
2 libc++.1.dylib 0x7ff81a932c11 std::__1::this_thread::sleep_for(std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > const&) + 73
3 AgSubstrate 0x108112f39 0x108102000 + 69433
4 AgSubstrate 0x108112c7d 0x108102000 + 68733
5 libsystem_pthread.dylib 0x7ff81a9c94f4 _pthread_start + 125
6 libsystem_pthread.dylib 0x7ff81a9c500f thread_start + 15

Thread 25:: Worker Thread
0 libsystem_kernel.dylib 0x7ff81a98caba mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff81a98ce2b mach_msg + 59
2 CoreFoundation 0x7ff81aa90af2 __CFRunLoopServiceMachPort + 319
3 CoreFoundation 0x7ff81aa8f1cb __CFRunLoopRun + 1325
4 CoreFoundation 0x7ff81aa8e5dd CFRunLoopRunSpecific + 563
5 Foundation 0x7ff81b8f566e -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 216
6 AgNetClient 0x123eccf9b 0x123eb7000 + 90011
7 AgNetClient 0x123eb93ed 0x123eb7000 + 9197
8 AgKernel 0x107a56313 0x107a4c000 + 41747
9 AgKernel 0x107a650c6 0x107a4c000 + 102598
10 AgKernel 0x107a56752 0x107a4c000 + 42834
11 AgKernel 0x107a55e6b 0x107a4c000 + 40555
12 AgKernel 0x107a569ac 0x107a4c000 + 43436
13 AgKernel 0x107a4e5fa lua_pcall + 102
14 AgKernel 0x107a50414 0x107a4c000 + 17428
15 AgKernel 0x107a56313 0x107a4c000 + 41747
16 AgKernel 0x107a65072 0x107a4c000 + 102514
17 AgKernel 0x107a56752 0x107a4c000 + 42834
18 AgKernel 0x107a55e6b 0x107a4c000 + 40555
19 AgKernel 0x107a569ac 0x107a4c000 + 43436
20 AgKernel 0x107a4e5fa lua_pcall + 102
21 AgKernel 0x107a50414 0x107a4c000 + 17428
22 AgKernel 0x107a56313 0x107a4c000 + 41747
23 AgKernel 0x107a56741 0x107a4c000 + 42817
24 AgKernel 0x107a4e577 lua_call + 39
25 AgSubstrate 0x10813d87d AgLua_callWithAutoReleasePool + 76
26 AgKernel 0x107a56313 0x107a4c000 + 41747
27 AgKernel 0x107a65072 0x107a4c000 + 102514
28 AgKernel 0x107a56752 0x107a4c000 + 42834
29 AgKernel 0x107a55e6b 0x107a4c000 + 40555
30 AgKernel 0x107a569ac 0x107a4c000 + 43436
31 AgKernel 0x107a4e5fa lua_pcall + 102
32 AgSubstrate 0x108126016 0x108102000 + 147478
33 Foundation 0x7ff81b8ee2d9 __NSThread__start__ + 1025
34 libsystem_pthread.dylib 0x7ff81a9c94f4 _pthread_start + 125
35 libsystem_pthread.dylib 0x7ff81a9c500f thread_start + 15

Thread 26 Crashed:: Worker Thread
0 Vulcan 0x115e0dc02 AgVulcanMessengeHandler::InitializeVulcan(lua_State*) + 132
1 Vulcan 0x115e0da9e 0x115e0c000 + 6814
2 AgKernel 0x107a56313 0x107a4c000 + 41747
3 AgKernel 0x107a650c6 0x107a4c000 + 102598
4 AgKernel 0x107a56752 0x107a4c000 + 42834
5 AgKernel 0x107a55e6b 0x107a4c000 + 40555
6 AgKernel 0x107a569ac 0x107a4c000 + 43436
7 AgKernel 0x107a4e5fa lua_pcall + 102
8 AgKernel 0x107a50414 0x107a4c000 + 17428
9 AgKernel 0x107a56313 0x107a4c000 + 41747
10 AgKernel 0x107a65072 0x107a4c000 + 102514
11 AgKernel 0x107a56752 0x107a4c000 + 42834
12 AgKernel 0x107a55e6b 0x107a4c000 + 40555
13 AgKernel 0x107a569ac 0x107a4c000 + 43436
14 AgKernel 0x107a4e5fa lua_pcall + 102
15 AgKernel 0x107a50414 0x107a4c000 + 17428
16 AgKernel 0x107a56313 0x107a4c000 + 41747
17 AgKernel 0x107a56741 0x107a4c000 + 42817
18 AgKernel 0x107a4e577 lua_call + 39
19 AgSubstrate 0x10813d87d AgLua_callWithAutoReleasePool + 76
20 AgKernel 0x107a56313 0x107a4c000 + 41747
21 AgKernel 0x107a65072 0x107a4c000 + 102514
22 AgKernel 0x107a56752 0x107a4c000 + 42834
23 AgKernel 0x107a55e6b 0x107a4c000 + 40555
24 AgKernel 0x107a569ac 0x107a4c000 + 43436
25 AgKernel 0x107a4e5fa lua_pcall + 102
26 AgSubstrate 0x108126016 0x108102000 + 147478
27 Foundation 0x7ff81b8ee2d9 __NSThread__start__ + 1025
28 libsystem_pthread.dylib 0x7ff81a9c94f4 _pthread_start + 125
29 libsystem_pthread.dylib 0x7ff81a9c500f thread_start + 15

Thread 26 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000002 rcx: 0x00007000082900ac rdx: 0xffffffffffffffff
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x000070000828f630 rsp: 0x000070000828f610
r8: 0x0000000000000000 r9: 0x0000000002faf080 r10: 0x0000000000000001 r11: 0x0000000000000247
r12: 0x00000000ffffffff r13: 0x0000600001bc0188 r14: 0x0000600003edd920 r15: 0x0000600003edd930
rip: 0x0000000115e0dc02 rfl: 0x0000000000010206 cr2: 0x0000000000000000

Logical CPU: 2
Error Code: 0x00000004 (no mapping for user data read)
Trap Number: 14

Thread 26 instruction stream:
be 02 00 00 00 e8 0e 0a-00 00 49 89 46 20 48 8d ..........I.F H.
3d fb 10 00 00 48 8d 35-f9 10 00 00 e8 57 0a 00 =....H.5.....W..
00 4d 8d 7e 10 4c 89 ff-e8 3f 0a 00 00 85 c0 74 .M.~.L...?.....t
0b 49 c7 07 00 00 00 00-31 c0 eb 6f 49 8b 3f 48 .I......1..oI.?H
85 ff 74 f4 48 8b 07 ff-50 60 84 c0 75 23 bb 02 ..t.H...P`..u#..
00 00 00 bf 50 c3 00 00-e8 53 0b 00 00 49 8b 3f ....P....S...I.?
[48]8b 07 ff 50 60 83 fb-09 77 06 ff c3 84 c0 74 H...P`...w.....t <==
e2 49 8b 7e 10 48 8b 07-4c 89 f6 ff 50 18 49 8b .I.~.H..L...P.I.
7e 10 49 8d 76 08 48 8b-07 ff 50 28 49 8b 7e 10 ~.I.v.H...P(I.~.
48 8b 07 48 8d 35 1c 00-00 00 31 d2 ff 50 38 49 H..H.5....1..P8I
8b 7e 10 48 8b 07 ff 50-48 b0 01 48 83 c4 08 5b .~.H...PH..H...[
41 5e 41 5f 5d c3 48 8b-3d f1 16 00 00 48 85 ff A^A_].H.=....H..

Binary Images:
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0x7ff81a9c3000 - 0x7ff81a9cefff libsystem_pthread.dylib (*) <ee564342-d8f2-396d-b642-40092cf34d82> /usr/lib/system/libsystem_pthread.dylib
0x107a4c000 - 0x107a8efff com.adobe.ag.kernel (AgKernel Version 1.0) <324fe0e8-5876-3089-a51a-6250bc158208> /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/Frameworks/AgKernel.framework/Versions/A/AgKernel
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0x107c23000 - 0x107cc6fff com.adobe.ag.ui (views version 0.0.1d1) <6eae1d8d-a078-3324-b0bd-19f17f1b5d54> /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/Frameworks/AgUI.framework/Versions/A/AgUI
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0x7ff81aa10000 - 0x7ff81af12fff com.apple.CoreFoundation (6.9) <9b112884-be6c-3c7f-9a2a-a47c491105db> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
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0x7ff81d47f000 - 0x7ff81e310fff com.apple.AppKit (6.9) <9d3ab204-4858-3120-b002-5c38b02edec4> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
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0x116335000 - 0x1163a0fff dyld (*) <7de33963-bbc5-3996-ba6e-f1d562c17c95> /usr/lib/dyld
0x7ff81a91d000 - 0x7ff81a975fff libc++.1.dylib (*) <fa3f989d-0003-37ef-a495-36be29bc1552> /usr/lib/libc++.1.dylib
0x1163ed000 - 0x11bcbffff com.adobe.ag.AgImageIO (com.adobe.ag.AgImageIO 10.0) <45880b71-1bce-3c18-8e66-a057e05cee8f> /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/Frameworks/CameraRaw.lrtoolkit/Versions/A/CameraRaw
0x7ff81a810000 - 0x7ff81a856fff libdispatch.dylib (*) <67d92c93-aa68-34c2-964b-23e8a8d32098> /usr/lib/system/libdispatch.dylib
0x7ff81f43c000 - 0x7ff81f8d2fff com.apple.CFNetwork (1329) <3612e3e1-9739-39b2-a97d-9b75862a53fd> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
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0x115e0c000 - 0x115e0efff com.adobe.ag.vulcan (com.adobe.ag.vulcan 10.0) <f3a75638-005e-3061-a4b2-ca0a46d8d3ba> /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/Frameworks/Vulcan.agtoolkit/Contents/MacOS/Vulcan

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.4G resident=0K(0%) swapped_out_or_unallocated=1.4G(100%)
Writable regions: Total=727.1M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=727.1M(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Activity Tracing 256K 1
ColorSync 224K 26
CoreGraphics 4K 1
Foundation 16K 1
Kernel Alloc Once 8K 1
MALLOC 302.4M 141
MALLOC guard page 48K 12
MALLOC_LARGE (reserved) 6212K 3 reserved VM address space (unallocated)
MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)
PROTECTED_MEMORY 4K 1
SQLite page cache 128K 2
STACK GUARD 56.1M 27
Stack 27.2M 54
VM_ALLOCATE 4444K 20
__DATA 42.4M 578
__DATA_CONST 30.1M 333
__DATA_DIRTY 1645K 219
__FONT_DATA 4K 1
__LINKEDIT 667.8M 59
__OBJC_RO 81.8M 1
__OBJC_RW 3136K 3
__TEXT 756.3M 576
__UNICODE 588K 1
dyld private memory 1280K 6
libnetwork 128K 8
mapped file 84.4M 463
shared memory 764K 16
=========== ======= =======
TOTAL 2.4G 2555
TOTAL, minus reserved VM space 2.0G 2555

-----------
Full Report
-----------

{"app_name":"Adobe Lightroom Classic","timestamp":"2022-03-14 20:54:01.00 -0500","app_version":"10.0 [202010011851-ef6045e0]","slice_uuid":"b9f29107-1bb3-3ebe-8159-4dcb2b889d18","build_version":"10.0","platform":1,"bundleID":"com.adobe.LightroomClassicCC7","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.2.1 (21D62)","incident_id":"09959E3A-E386-4F62-9033-B8CA0AF46AB5","name":"Adobe Lightroom Classic"}
{
"uptime" : 3600,
"procLaunch" : "2022-03-14 20:53:59.6031 -0500",
"procRole" : "Foreground",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "iMac20,1",
"procStartAbsTime" : 3666374274378,
"coalitionID" : 1172,
"osVersion" : {
"train" : "macOS 12.2.1",
"build" : "21D62",
"releaseType" : "User"
},
"captureTime" : "2022-03-14 20:54:01.0885 -0500",
"incident" : "09959E3A-E386-4F62-9033-B8CA0AF46AB5",
"bug_type" : "309",
"pid" : 1653,
"procExitAbsTime" : 3667857890701,
"cpuType" : "X86-64",
"procName" : "Adobe Lightroom Classic",
"procPath" : "\/Applications\/Adobe Lightroom Classic\/Adobe Lightroom Classic.app\/Contents\/MacOS\/Adobe Lightroom Classic",
"bundleInfo" : {"CFBundleShortVersionString":"10.0 [202010011851-ef6045e0]","CFBundleVersion":"10.0","CFBundleIdentifier":"com.adobe.LightroomClassicCC7"},
"storeInfo" : {"deviceIdentifierForVendor":"04413547-A37A-5177-AFC1-3FA72C87B3C9","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.adobe.LightroomClassicCC7",
"crashReporterKey" : "05616403-423F-3469-A2F4-118B385B3C75",
"bridgeVersion" : {"build":"19P744","train":"6.2"},
"sip" : "enabled",
"vmRegionInfo" : "0 is not in any region. Bytes before following region: 4418416640\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n---> \n __TEXT 1075bb000-1077a6000 [ 1964K] r-x\/r-x SM=COW ...troom Classic",
"isCorpse" : 1,
"exception" : {"codes":"0x0000000000000001, 0x0000000000000000","rawCodes":[1,0],"type":"EXC_BAD_ACCESS","signal":"SIGSEGV","subtype":"KERN_INVALID_ADDRESS at 0x0000000000000000"},
"termination" : {"flags":0,"code":11,"namespace":"SIGNAL","indicator":"Segmentation fault: 11","byProc":"exc handler","byPid":1653},
"vmregioninfo" : "0 is not in any region. Bytes before following region: 4418416640\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n---> \n __TEXT 1075bb000-1077a6000 [ 1964K] r-x\/r-x SM=COW ...troom Classic",
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"faultingThread" : 26,
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Thunderbolt Bus: iMac, Apple Inc., 63.3

[Amy55252]

Oh! I should mention that Lightroom (non-classic) is working just fine.

Thanks,

[anthonycamachoct]

Hi Amy, have you managed to resolve this issue? I have a similar problem.