Lightroom Classic

[Doug09]

I'm not available to open lightroom classic.

i got the following message

An internal error has occurred.

cannot create the required folder: /user/admin/Library/application Support/Adobe/Lightroom/ keyword sets.

click on OK. 

I got another message 

An error occurred when attempting to change modules.

please help me to solve that issue.

Thank you

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[John T Smith]

When you ask a question you need to provide some basic information
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[EviPar]

I jusdt signed in for try 7days for free and I cant even open ...ing Lightroom Classic program 

"An error occurred when attempting to change modules"

My Imac is 2020 model what is the problem, where is support? 

Im not an IT specialist I dont understand what folders what library are you talkig about here.

If it works this way Im not going to pay for this.

[EviPar]

What is the problem I dont understand!

[DdeGannes]

If you are unable to find the location of the file / folder causing the problem, you can try  granting Lightroom Classic "Full disk access" it's the item just above files and folders in your screen shot.

[EviPar]

I dont even understand.. what granting?

[DdeGannes]

Allow LrC to have full disk access to read and write. Same as you would do for files and folders.

[EviPar]

[image: Screenshot 2021-10-28 at 15.21.14.png]
It doesn't work!



--
Vänlig hälsning,
Evgénia


”Creativity is intelligence having fun" A. Einstein

[DdeGannes]

Try granting LrC and Photoshop apps "Full Disk Access".

I am a single user on my Computer so I am cofortable with that.

[EviPar]

 It doesnt work, I get the same errors!

[Just Shoot Me]

The error message is pretty clear.

You are getting that error because LR Classic needs,and is trying, to create a Subfolder under You UserName folder path and something on your Mac is stopping that from happening.

First thing I suggest is you Restart your Mac then try to open LR. If you get that same error then you need to check the permissions on your usernam folder and that specific folder it is trying to access. The Lightroom folder and set it for username to have bothj Read & Write permissions.

[kentdesign]

Another option would be to use the creative cloud desktop application to uninstall Lightroom then restart and re-download and install Lightroom classic it's. It's possible that something in the installation didn't go correctly in the first place.

[DdeGannes]

If you are running macOS you can check the following,

Click on the apple badge> System Prefriences> Security & Privacy> Files & Folders

Make sure all the boxes are ticked for Lightroom, see the screen capture.

[GoldingD]

An internal error has occurred.
cannot create the required folder: /user/admin/Library/application Support/Adobe/Lightroom/ keyword sets.

Hmm, an odd question that might not get us to a solution. But.

Appears you are logged into your MAC as Administrator. Why? Or am I wrong.

Two concerns.

1. If you are not logged in as Administratir, why is a folder being created within the Admin Library?

2. Why would you normally run a computer as Administrator? Severe bad cyber security practice. Only run as full blown Administrator when doing maintance.

And an afterthought. Are you having bigger issues with Lightroom Classic when running as a non Admin? And as such using the Admin account?

[GoldingD]

An internal error has occurred.
cannot create the required folder: /user/admin/Library/application Support/Adobe/Lightroom/ keyword sets.

Inquiry, outside of Lightroom Classic, using Finder, can you create that folder?

[GoldingD]

See: https://community.adobe.com/t5/lightroom-classic/cannot-create-the-required-folder/td-p/7104978?page...