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Why is 13.01 - crashing so frequently.? Version 12 was pretty much rock solid other than dissing my Nvidia 4GB geForce 1050 TI.- but still didn't crash. Hope Adobe can fix this. No problems with Photoshop at all.
System has 64GB ECC RAM, XEON CPU, SAS Drive controller/drives. Adobe may have upped the video card requirement but I am not aware of anything new. Any ideas? Oh Yes - Windows 10 X64.
Thanks - Doug A
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We’ve reviewed the email address you use with this forum and find no crash reports in our system.
Did you see a crash dialog?
Do you use a different email address when filling out the crash report?
Was the crash dialog Adobe’s? Microsoft’s?
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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.
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OK..
Today I got the crash messages which have been occurring too frequently lately.
I Had been working in Lightroom for about 40 minutes with a library of 123 24MB images. Two images were enhanced and edited in Photoshop. Another dozen or so were selected and adjusted for tone and color, etc., nothing major. After a while I noticed the system (Lightroom’s ability to move from photo to photo and managed tasks like zoom or crop) just get real slow and then I get the errors. As I mentioned earlier, none of these issues had occurred with version 12 previous to updating to 13.01.
I am providing the two error messages and a copy of the Lightroom system report.
Thank you
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From youur System Information:
Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 1050 Ti (31.0.15.3623)
Init State: GPU for Image Processing supported by default
User Preference: Auto
So v536.23 for that GPU. At NVIDIA v537.58, released October 10 is shown as curent Studio driver. You may want to update.
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I got the crash messages
Did you get a screen that looks just like this:
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In the Windows Event Viewer, is their a corresponding Event? Perhaps an critical one. Maybe in apps.