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I installed the x-Rite color checker plug-in to Lightroom Classic CC (v8.2, OS 10.13.6). When I launched LR I got a permissions error message. I downloaded and ran the shell script "LightroomCorrectPermission" but could not enter my password. Apparently I can't run LR without correcting the problem. Apple has a method for resetting permissions globally but I'm reluctant to use that unless absolutely necessary. What now?
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What is the exact wording of the error message?
Where did you get the permissions script?
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Thanks for responding. There is no error message. The script was downloaded from the Adobe site:
Solutions to Adobe Lightroom Lightroom user permission issues on launch
The script is copied to a terminal window and run. It stops at the line
Password:
I can't enter anything. There is a small key icon after the colon but clicking it does nothing.
One of the recovery steps in the Adobe article is to change the permissions manually. It lists the necessary folders. I started doing that but there are way too many and in what I did I did not find any that were not set to Read/Write. In the Info Window for a folder there is a way to apply permission changes to the enclosed items but I'm kind of reluctant to do that - possible unintended consequences.
Any guidance will be appreciated. Right now I can't use LR and need to be able to.
Dan
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That script requires that you have administrative rights on your computer. Standard, but often not followed, information security practice, is to not provide normal user accounts with that right, you might have to run that script while logged on to your computer as the local administrator.
As you run this script in a terminal window, you will probably not be presented with nice cLear pop up window asking for admin access (ID and pass). Instead you received a request for a password, probably assuming an admin account was used. DI’d you try your computer account password? Theoretically you can run the terminal window as an administrator and probably go right pass that prompt.
Reading the instructions for the script, at some point you will be asked for your Adobe ID and password as well, but sounds like you did not get that far.
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I am the only user and have admin privileges. All the files that I looked at have me listed with Read/Write privilege. Below is the content of the Terminal window that I see when I run the script. The key icon after the colon in the Terminal window does not show here.
Last login: Sun Mar 17 13:24:12 on console
Daniels-MBP:~ dan$ /Users/dan/Downloads/LightroomCorrectPermission.sh
=== Sun Mar 17 13:26:53 PDT 2019
----------------------------------
Process folder: /Users/dan/Documents/Adobe/
Restore owner: sudo chown -R dan /Users/dan/Documents/Adobe/
Password:
Here is the script:
#!/bin/bash
# reclaim Inactive memory due to memory leaks by Jenkins
echo === `date`
id=`id -u -nr`
home=/Users/$id
declare -a arr=( "Documents/Adobe/" "Library/Preferences/Adobe/" "Library/Caches/Adobe/" "Library/Application Support/Adobe/" )
for i in "${arr[@]}"
do
echo "----------------------------------"
echo "Process folder: $home/$i"
echo "Restore owner: sudo chown -R $id $home/$i"
sudo chown -R $id "$home/$i"
echo "Restore read/write permission: chmod -RL +rwX $home/$i"
chmod -RL +rwX "$home/$i"
echo "Remove ACL: chmod -RN $home/$i"
chmod -RN "$home/$i"
done
Finally, here is a BashScriptDebug file that was apparently generated when I installed the plug-in. I don't know whether it has any connection to the script issue - but, hey, the more information the better.
Sat Mar 16 09:39:00 PDT 2019 Executing preflight started...
Sat Mar 16 09:39:00 PDT 2019 /Applications/ColorChecker Passport.app not found.
Sat Mar 16 09:39:00 PDT 2019 Remove ColorChecker Passport plugin if it already exists...
Sat Mar 16 09:39:00 PDT 2019 /Library/Application Support/Adobe/Lightroom/Modules/XRiteColorCheckerPassport.lrplugin not found.
Sat Mar 16 09:39:00 PDT 2019 Executing preflight done.
Sat Mar 16 09:39:00 PDT 2019 Executing CCP_LRplugin_CreateModules started...
Sat Mar 16 09:39:00 PDT 2019 Fix Lightroom plugin loading...
total 0
drwxr-xr-x 20 dan staff 640 Mar 16 09:39 .
drwxrwxrwx 32 dan staff 1024 Mar 11 09:50 ..
drwxr-xr-x 2 dan staff 64 Jan 3 2016 Color Profiles
drwxr-xr-x 3 dan staff 96 Jan 1 2016 Develop Presets
drwxr-xr-x 2 dan staff 64 Jan 3 2016 Device Icons
drwxr-xr-x 3 dan staff 96 Dec 5 2016 Email Address Book
drwxr-xr-x 3 dan staff 96 Jan 1 2016 Export Presets
drwxr-xr-x 2 dan staff 64 Jan 1 2016 External Editor Presets
drwxr-xr-x 12 dan staff 384 Jan 3 2016 Filename Templates
drwxr-xr-x 10 dan staff 320 Jan 5 2016 Filter Presets
drwxr-xr-x 3 dan staff 96 Jan 3 2016 Import Presets
drwxr-xr-x 5 dan staff 160 Jan 1 2016 Keyword Sets
drwxr-xr-x 5 dan staff 160 Jan 1 2016 Label Sets
drwxr-xr-x 3 dan staff 96 Oct 21 15:36 Layout Templates
drwxr-xr-x 7 dan staff 224 Jan 3 2016 Local Adjustment Presets
drwxr-xr-x 3 dan staff 96 Jan 3 2016 Metadata Presets
drwxr-xr-x 2 root staff 64 Mar 16 09:39 Modules
drwxr-xr-x 4 dan staff 128 Dec 6 2017 Preferences
drwxr-xr-x 8 dan staff 256 Jan 1 2016 Smart Collection Templates
drwxr-xr-x 2 dan staff 64 Mar 13 2018 Web Galleries
Sat Mar 16 09:39:01 PDT 2019 Executing CCP_LRplugin_CreateModules done.
Sat Mar 16 09:39:01 PDT 2019 Executing postinstall started...
Sat Mar 16 09:39:01 PDT 2019 Change the prism.lic access rights
-rw-r--r-- 1 dan staff 87 Nov 7 08:05 /Applications/ColorChecker Passport.app/Contents/MacOS/prism.lic
Sat Mar 16 09:39:01 PDT 2019 Executing postinstall done.
Sat Mar 16 09:39:01 PDT 2019 Executing CCP_LRplugin_CopyApp started...
Sat Mar 16 09:39:01 PDT 2019 Check if plugin folder exists and, if not, create it...
total 0
drwxr-xr-x 2 dan staff 64 Sep 26 11:53 .
drwxrwxrwx 36 dan staff 1152 Mar 16 09:39 ..
Sat Mar 16 09:39:01 PDT 2019 Check if app is installed and copy it...
Sat Mar 16 09:39:01 PDT 2019 Copying /Applications/ColorChecker Passport.app to LR...
Sat Mar 16 09:39:03 PDT 2019 Executing CCP_LRplugin_CopyApp done.
Thanks
Dan
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I encountered the exact same issue. Was this ever resolved?