Lightroom crashes when moving photos

Community Beginner ,
Feb 21, 2022 Feb 21, 2022

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Lightroom classic keeps on crashing. Although I have strong doubts - I must assume that it could be my external. I am trying to get my photos out of Lightroom to my new software - Luminar. But while I try to export photos from my external - through Lightroom it crashes continuously. I then tried to copy or move photos from my external to my hard drive on pc (windows) through Lightroom - but it keeps on crashing. I already have backups of all my original photos (RAW) on my hard drive - but do not want to lose the changes I made in Lightroom. Any advice on how I can save my photos and safely move or export them to my PC's hard drive. 

 

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Adobe Community Professional ,
Feb 21, 2022 Feb 21, 2022

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Your photos are not 'in' Lightroom-Classic. You do not 'get photos out of Lightroom to new software'

Lightroom-Classic has (built in) the ability to  send a (copy) photo to any 'Additional External Editor' by the [Edit-In] menu commands.

You may need to add the other software to the list of External Editors, or they may have installed a Plugins for Lr-Classic.

And I think you need a better understanding of how the Lr-Classic Catalog works.

Start with the free eBook for Lr-Classic https://www.lightroomqueen.com/

Yes, system crashes are usually hardware related (faulty drives, etc)

 

Regards. My System: Lr-Classic 11.3, Photoshop 23.3, ACR 14.3, Lightroom 5.3, Lr-iOS 7.0.2, Bridge 12.0.1, Windows-10.

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Community Beginner ,
Feb 22, 2022 Feb 22, 2022

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Thanks for your response but as I said my problem is hardware related. I still do not have a solution to get to my photos and relocate them through LR to another folder so that Lr will know where they are kept in my new hard drive

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Adobe Community Professional ,
Feb 22, 2022 Feb 22, 2022

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You will need to research methods to troubleshoot your Windows system.

Search the System Event Logs for crash reports.

Seek a computer technician to diagnose the fault.

A common cause (mostly Mac systems) is 'over-heating' of the cpu. Check for blocked fans, etc.

 

I have read your first post several times, but still do not understand what you are trying to achieve.

If it is simply to move files to another Hard-drive, see this link- MOVING PHOTOS- 2 Methods 

 

 

Regards. My System: Lr-Classic 11.3, Photoshop 23.3, ACR 14.3, Lightroom 5.3, Lr-iOS 7.0.2, Bridge 12.0.1, Windows-10.

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Community Beginner ,
Feb 22, 2022 Feb 22, 2022

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Again, thanks for your response to my problem. Let me put it simply as I am very much a layman when it comes to computers. I have been using Lightroom for several years and this is the first time I have had problems of this nature. Background: my photos are stored on an external 4GB not even using 40% currently. Problem: When I start LR it reads photos from external. But approximately 20 minutes into working i.e. editing or deleting photos LR will crash (report sent to adobe). As a resort I tried to move folders / photos to the hard drive on my PC (through the prescribed LR system) assuming the external is causing the problem. However, the same happens LR crashes and I get the report "problem send to adobe etc" When I move photos directly from external to my PC's hard drive - it works fine, and I now have all the photos copied to my PC. Now I need to get LR to see / read from the PC and not the external. Hope this provides a better picture.it there

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Adobe Community Professional ,
Feb 23, 2022 Feb 23, 2022

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Is your system up-to-date? Please check your operating system if there are updates and/or patches available.

Please check also all drivers for your hardware (mainboard, chip set, and so on).

If new drivers and patches available please install all and check again.

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