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Lightroom crashing continously

Community Beginner ,
Jul 02, 2022 Jul 02, 2022

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I upgraded to LR 11.4.1 in order to be able to access my Canon R7 RAW files. After the "upgrade", the application crashes every minute or so. I downgraded to LR 11.3 and then again all the way to LR 11.0 - unfortunately it still crashes. I cannot downgrade to LR 10.x as the new catalog is not compatible with the older version.

It seems as if there is some setting that LR 11.4.1 changed that now causes it to crash.

 

Any ideas what I can do to fix this issue? Thank you very much.

 

macOS Ventura, mac Mini with M1

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LEGEND ,
Jul 02, 2022 Jul 02, 2022

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Do you have a crash report?

 

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Community Beginner ,
Jul 02, 2022 Jul 02, 2022

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Here it is... Thanks

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LEGEND ,
Jul 02, 2022 Jul 02, 2022

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Try resetting your Lightroom preferences:
https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html
Also see: https://community.adobe.com/t5/lightroom-classic-discussions/important-steps-for-manually-resetting-...

Quit Lightroom Classic.
MacOS: Press and hold the Shift + Option keys.
Windows: Press and hold the Shift + Alt keys.
While holding down the keys, launch Lightroom Classic.
When asked, select "Yes". 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Beginner ,
Jul 02, 2022 Jul 02, 2022

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No, unfortunately didn't work.

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Community Expert ,
Jul 02, 2022 Jul 02, 2022

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Make sure your macOS preferences security and permissions is set full disk access for LrC.

See the link below for more info.

https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access...

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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Community Beginner ,
Jul 02, 2022 Jul 02, 2022

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No luck, didn't help either. Attached the new crash log... Thanks

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Community Expert ,
Jul 02, 2022 Jul 02, 2022

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Your operating system is "macOS Ventura, mac Mini with M1"

From what I see online that is released in preview version. I have not seen anything yet to suggest  that Lightroom Classic is supported.

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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LEGEND ,
Jul 02, 2022 Jul 02, 2022

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When did you upgrade the OS to beta macOS Ventura?

Before or after the last time LrC worked?

 

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Community Beginner ,
Jul 02, 2022 Jul 02, 2022

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Over a month ago. LR has been working perfectly with Ventura until now. I guess I'll roll back to Monterey, that should help. 
Unless someone has any other good ideas...

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New Here ,
Jul 24, 2022 Jul 24, 2022

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Yeah i have a M1 Macbook Air running Ventura and it keeps crashing too. It seems like Lightroom Classic doesnt support MacOS Ventura yet.

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