Lightroom crashing on startup windows 11

[Stephanie30226395grkf]

I don't know what else to do. 

I can't do anything at times and then other times I can use it flawlessly. What is happening? 

I was on the phone and screen sharing with support for 2 hours...it worked and then stopped a few minutes after hanging up with support! I have galleries due TOMORROW!!!!!!!

<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="13.2.0.202308091502_65b8636" clientVersion="13.2.0.202308091502_65b8636" applicationName="Adobe Lightroom Classic" applicationVersion="13.0" build="[202309270914-5a1c6485]" source="Windows-Client" crashType="n/a">
<time year="2023" month="11" day="28" hour="14" minute="32" second="15" timeoffset="-360" timezone="Central Standard Time"/>
<user guid="86d4d828-a97f-4a27-9a40-cef9d1fdd31a"/>
<system platform="Windows 11 Home" osversion="11.0" osbuild="22631" applicationlanguage="en-us" userlanguage="en-US" oslanguage="en-US" ram="16268" machine="AMD Ryzen 7 3700X 8-Core Processor" model="AMD64 Family 23 Model 113 Stepping 0" cpuCount="16" cpuType="8664" cpuFreq="3593 MHz" processorArchitecture="9"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="Advanced Micro Devices, Inc." adapterRAM="4095 MB" caption="AMD Radeon RX 5700 XT" description="AMD Radeon RX 5700 XT" driverDate="20231025000000.000000-000" driverVersion="31.0.22023.1014" videoModeDescription="2560 x 1440 x 4294967296 colors" pnpDeviceID="PCI&#92;VEN_1002&#38;DEV_731F&#38;SUBSYS_57011682&#38;REV_C1&#92;6&#38;1AEDFF63&#38;0&#38;00000019" installedDisplayDrivers="amdxc64.dll,aticfx64.dll"/>
</gpu>
<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x0000000061F35E9A">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x0000000061F35E9A" symbolname="zip_source_win32handle_create"/>
<stackStatement index="1" address="0x0000000061348429" symbolname="AgRedeye_load"/>
<stackStatement index="2" address="0x000000006135EAF0" symbolname="AgRedeye_load"/>
<stackStatement index="3" address="0x000000006132D4D1" symbolname="AgRedeye_load"/>
<stackStatement index="4" address="0x000000006128018B" symbolname="AgRedeye_load"/>
<stackStatement index="5" address="0x00000000612D46BA" symbolname="AgRedeye_load"/>
<stackStatement index="6" address="0x00007FFF22B123CA" symbolname="RtlHashUnicodeString"/>
<stackStatement index="7" address="0x00007FFF22AE5986" symbolname="RtlClearThreadWorkOnBehalfTicket"/>
<stackStatement index="8" address="0x00007FFF21D8257D" symbolname="BaseThreadInitThunk"/>
<stackStatement index="9" address="0x00007FFF22B0AA58" symbolname="RtlUserThreadStart"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0xFFFFFFFF80000000"/>
<register name="RBX" value="0x000000000000F400"/>
<register name="RCX" value="0xFFFFFFF24E2AEC40"/>
<register name="RDX" value="0x0000000000000029"/>
<register name="RSI" value="0x000000024E0E1620"/>
<register name="RDI" value="0x0000000000000400"/>
<register name="RSP" value="0x00000002451CE580"/>
<register name="RBP" value="0x00000002451CE600"/>
<register name="RIP" value="0x0000000061F35E9A"/>
<register name="EFL" value="0x0000000000010282"/>
<register name="LastExceptionToRip" value="0x0000000000000000"/>
<register name="LastExceptionFromRip" value="0x0000000000000000"/>
</registerSet>

<binaryImageSet>
<binaryImage start="0x0000000140000000" end="0x000000014140B000" path="adobe\Lightroom.exe"/>
<binaryImage start="0x00007FFF22AB0000" end="0x00007FFF22CC7000" path="ntdll.dll"/>
<binaryImage start="0x00007FFF21D70000" end="0x00007FFF21E34000" path="kernel32.dll"/>
<binaryImage start="0x00007FFF20150000" end="0x00007FFF204F5000" path="KERNELBASE.dll"/>
<binaryImage start="0x00007FFF216A0000" end="0x00007FFF2184E000" path="user32.dll"/>
<binaryImage start="0x00007FFF1FF90000" end="0x00007FFF1FFB6000" path="win32u.dll"/>
<binaryImage start="0x00007FFF21A10000" end="0x00007FFF21A39000" path="gdi32.dll"/>
<binaryImage start="0x00007FFF1FFC0000" end="0x00007FFF200D9000" path="gdi32full.dll"/>
<binaryImage start="0x00007FFF17C40000" end="0x00007FFF17D77000" path="winhttp.dll"/>
<binaryImage start="0x00007FFF206A0000" end="0x00007FFF2073A000" path="msvcp_win.dll"/>
<binaryImage start="0x00007FFF0CF80000" end="0x00007FFF0D474000" path="wininet.dll"/>
<binaryImage start="0x00007FFF20500000" end="0x00007FFF20611000" path="ucrtbase.dll"/>
<binaryImage start="0x000000006BDC0000" end="0x000000006C0E5000" path="adobe\Headlights.dll"/>
<binaryImage start="0x00007FFF22590000" end="0x00007FFF22637000" path="msvcrt.dll"/>
<binaryImage start="0x00007FFF21E40000" end="0x00007FFF21EF1000" path="advapi32.dll"/>
<binaryImage start="0x00007FFF223D0000" end="0x00007FFF22476000" path="sechost.dll"/>
<binaryImage start="0x00007FFF22900000" end="0x00007FFF22A17000" path="rpcrt4.dll"/>
<binaryImage start="0x00007FFF20E40000" end="0x00007FFF21699000" path="shell32.dll"/>
<binaryImage start="0x00007FFF21B90000" end="0x00007FFF21D30000" path="ole32.dll"/>
<binaryImage start="0x00007FFF22040000" end="0x00007FFF223C9000" path="combase.dll"/>
<binaryImage start="0x00007FFF22880000" end="0x00007FFF228DE000" path="shlwapi.dll"/>
<binaryImage start="0x00007FFF21860000" end="0x00007FFF218D1000" path="ws2_32.dll"/>
<binaryImage start="0x00007FFF1FE20000" end="0x00007FFF1FF86000" path="crypt32.dll"/>
<binaryImage start="0x00007FFF16380000" end="0x00007FFF165B3000" path="dbghelp.dll"/>
<binaryImage start="0x00007FFF200E0000" end="0x00007FFF2014C000" path="wintrust.dll"/>
<binaryImage start="0x00007FFF22640000" end="0x00007FFF22717000" path="oleaut32.dll"/>
<binaryImage start="0x00007FFE42650000" end="0x00007FFE428EB000" path="adobe\dunamis-ingest.dll"/>
<binaryImage start="0x000000006B9D0000" end="0x000000006BA82000" path="adobe\AgKernel.dll"/>
<binaryImage start="0x000000006BA90000" end="0x000000006BDB4000" path="adobe\substrate.dll"/>
<binaryImage start="0x00007FFE424C0000" end="0x00007FFE42645000" path="adobe\CRClient.dll"/>
<binaryImage start="0x00007FFEFD770000" end="0x00007FFEFD7FE000" path="msvcp140.dll"/>
<binaryImage start="0x00007FFEF0B80000" end="0x00007FFEF10EC000" path="mfc140u.dll"/>
<binaryImage start="0x00007FFF1F6E0000" end="0x00007FFF1F708000" path="bcrypt.dll"/>
<binaryImage start="0x00007FFF21D30000" end="0x00007FFF21D61000" path="imm32.dll"/>
<binaryImage start="0x00007FFEFCF10000" end="0x00007FFEFCF1C000" path="VCRUNTIME140_1.dll"/>
<binaryImage start="0x00007FFEFD800000" end="0x00007FFEFD81B000" path="VCRUNTIME140.dll"/>
<binaryImage start="0x00007FFF1E8A0000" end="0x00007FFF1E8CD000" path="IPHLPAPI.DLL"/>
<binaryImage start="0x000000006B1A0000" end="0x000000006B205000" path="adobe\ahclient.dll"/>
<binaryImage start="0x00007FFF07330000" end="0x00007FFF075C3000" path="comctl32.dll"/>
<binaryImage start="0x00007FFF1EBF0000" end="0x00007FFF1EBFC000" path="secur32.dll"/>
<binaryImage start="0x00007FFF01970000" end="0x00007FFF01989000" path="netapi32.dll"/>
<binaryImage start="0x00007FFF0C0F0000" end="0x00007FFF0C0F7000" path="MSVCP140_CODECVT_IDS.dll"/>
<binaryImage start="0x00007FFF06AC0000" end="0x00007FFF06CB0000" path="urlmon.dll"/>
<binaryImage start="0x000000006B210000" end="0x000000006B9CA000" path="adobe\ui.dll"/>
<binaryImage start="0x00007FFF218F0000" end="0x00007FFF219E9000" path="comdlg32.dll"/>
<binaryImage start="0x00007FFF22780000" end="0x00007FFF22873000" path="SHCore.dll"/>
<binaryImage start="0x000000006AF90000" end="0x000000006B192000" path="adobe\icuin58.dll"/>
<binaryImage start="0x000000006AE10000" end="0x000000006AF81000" path="adobe\icuuc58.dll"/>
<binaryImage start="0x00007FFF1EA10000" end="0x00007FFF1EA5F000" path="authz.dll"/>
<binaryImage start="0x00007FFF157F0000" end="0x00007FFF157FA000" path="version.dll"/>
<binaryImage start="0x00007FFF1D360000" end="0x00007FFF1D40B000" path="uxtheme.dll"/>
<binaryImage start="0x00007FFF0CF30000" end="0x00007FFF0CF80000" path="pdh.dll"/>
<binaryImage start="0x00007FFE42250000" end="0x00007FFE424BF000" path="adobe\wichitafoundation.dll"/>
<binaryImage start="0x00007FFF0E230000" end="0x00007FFF0E4EC000" path="iertutil.dll"/>
<binaryImage start="0x00007FFF06A90000" end="0x00007FFF06AB8000" path="srvcli.dll"/>
<binaryImage start="0x00007FFEF46A0000" end="0x00007FFEF4859000" path="GdiPlus.dll"/>
<binaryImage start="0x00007FFF1E890000" end="0x00007FFF1E89C000" path="netutils.dll"/>
<binaryImage start="0x00007FFF1BC60000" end="0x00007FFF1BED3000" path="DWrite.dll"/>
<binaryImage start="0x00007FFF1BEE0000" end="0x00007FFF1C4CE000" path="d2d1.dll"/>
<binaryImage start="0x000000004AD00000" end="0x000000004C602000" path="adobe\icudt58.dll"/>
<binaryImage start="0x00007FFE40970000" end="0x00007FFE40DCB000" path="adobe\libcrypto-3-x64.dll"/>
<binaryImage start="0x00007FFE04070000" end="0x00007FFE0FD98000" path="adobe\libcef.dll"/>
<binaryImage start="0x00007FFF1F080000" end="0x00007FFF1F0C2000" path="sspicli.dll"/>
<binaryImage start="0x00007FFF18580000" end="0x00007FFF185B4000" path="winmm.dll"/>
<binaryImage start="0x00007FFF1D4A0000" end="0x00007FFF1D598000" path="dxgi.dll"/>
<binaryImage start="0x00007FFF1ADF0000" end="0x00007FFF1AEF1000" path="propsys.dll"/>
<binaryImage start="0x00007FFF1F390000" end="0x00007FFF1F3BC000" path="userenv.dll"/>
<binaryImage start="0x00007FFEFF070000" end="0x00007FFEFF4B5000" path="UIAutomationCore.DLL"/>
<binaryImage start="0x00007FFF04E00000" end="0x00007FFF04E69000" path="oleacc.dll"/>
<binaryImage start="0x00007FFF1EBD0000" end="0x00007FFF1EBE4000" path="wtsapi32.dll"/>
<binaryImage start="0x00007FFF1E640000" end="0x00007FFF1E64E000" path="hid.dll"/>
<binaryImage start="0x00007FFF1D5C0000" end="0x00007FFF1D5EB000" path="dwmapi.dll"/>
<binaryImage start="0x00007FFEF3110000" end="0x00007FFEF31B8000" path="winspool.drv"/>
<binaryImage start="0x00007FFE420D0000" end="0x00007FFE42242000" path="adobe\chrome_elf.dll"/>
<binaryImage start="0x00007FFF1F6B0000" end="0x00007FFF1F6DD000" path="ncrypt.dll"/>
<binaryImage start="0x00007FFEE0C90000" end="0x00007FFEE0CA9000" path="usp10.dll"/>
<binaryImage start="0x00007FFED9B60000" end="0x00007FFED9D09000" path="d3d9.dll"/>
<binaryImage start="0x00007FFEFD0C0000" end="0x00007FFEFD0E5000" path="dxva2.dll"/>
<binaryImage start="0x00007FFF185C0000" end="0x00007FFF18620000" path="wevtapi.dll"/>
<binaryImage start="0x00007FFEFCFC0000" end="0x00007FFEFD01A000" path="cryptui.dll"/>
<binaryImage start="0x00007FFEE1E50000" end="0x00007FFEE1E6C000" path="credui.dll"/>
<binaryImage start="0x00007FFF17A90000" end="0x00007FFF17AAF000" path="dhcpcsvc.dll"/>
<binaryImage start="0x00007FFF0CB60000" end="0x00007FFF0CF30000" path="esent.dll"/>
<binaryImage start="0x00007FFF1D460000" end="0x00007FFF1D496000" path="DXCore.dll"/>
<binaryImage start="0x00007FFF1EAD0000" end="0x00007FFF1EADA000" path="dsrole.dll"/>
<binaryImage start="0x00007FFF1B2C0000" end="0x00007FFF1B401000" path="dsreg.dll"/>
<binaryImage start="0x00007FFF17230000" end="0x00007FFF1724A000" path="wkscli.dll"/>
<binaryImage start="0x00007FFF0DF10000" end="0x00007FFF0DF29000" path="samcli.dll"/>
<binaryImage start="0x00007FFF1F550000" end="0x00007FFF1F562000" path="msasn1.dll"/>
<binaryImage start="0x00007FFF20620000" end="0x00007FFF2069A000" path="bcryptPrimitives.dll"/>
<binaryImage start="0x00007FFF1F510000" end="0x00007FFF1F51C000" path="CRYPTBASE.DLL"/>
<binaryImage start="0x00007FFF1F670000" end="0x00007FFF1F6A7000" path="ntasn1.dll"/>
<binaryImage start="0x00007FFE41680000" end="0x00007FFE418DA000" path="Wintab32.dll"/>
<binaryImage start="0x00007FFF14D00000" end="0x00007FFF14D1E000" path="mpr.dll"/>
<binaryImage start="0x00007FFF1EE20000" end="0x00007FFF1EE38000" path="kernel.appcore.dll"/>
<binaryImage start="0x00007FFF21F70000" end="0x00007FFF22020000" path="clbcatq.dll"/>
<binaryImage start="0x00007FFEEEB70000" end="0x00007FFEEEC10000" path="tiptsf.dll"/>
<binaryImage start="0x00007FFF1DD40000" end="0x00007FFF1E634000" path="windows.storage.dll"/>
<binaryImage start="0x00007FFF1DC00000" end="0x00007FFF1DD3E000" path="WinTypes.dll"/>
<binaryImage start="0x00007FFF21A40000" end="0x00007FFF21B8F000" path="msctf.dll"/>
<binaryImage start="0x00007FFF1FA20000" end="0x00007FFF1FA6E000" path="cfgmgr32.dll"/>
<binaryImage start="0x00007FFF071A0000" end="0x00007FFF07245000" path="Windows.FileExplorer.Common.dll"/>
<binaryImage start="0x00007FFF1FD50000" end="0x00007FFF1FD76000" path="profapi.dll"/>
<binaryImage start="0x0000000180000000" end="0x00000001800BC000" path="adobe\WFCore.dll"/>
<binaryImage start="0x0000000002F60000" end="0x0000000002F9B000" path="adobe\WFSQLite.dll"/>
<binaryImage start="0x0000000002370000" end="0x0000000002382000" path="adobe\WFWeb.dll"/>
<binaryImage start="0x0000000002FA0000" end="0x000000000303E000" path="adobe\WFOzClient.dll"/>
<binaryImage start="0x0000000002390000" end="0x0000000002397000" path="adobe\LightroomModels.dll"/>
<binaryImage start="0x00007FFF0F030000" end="0x00007FFF0F11B000" path="Windows.StateRepositoryPS.dll"/>
<binaryImage start="0x00007FFF15A90000" end="0x00007FFF15ACD000" path="windows.staterepositoryclient.dll"/>
<binaryImage start="0x00007FFF00AE0000" end="0x00007FFF00B08000" path="edputil.dll"/>
<binaryImage start="0x00007FFF02D90000" end="0x00007FFF02DBD000" path="cldapi.dll"/>
<binaryImage start="0x00007FFEF3240000" end="0x00007FFEF3255000" path="virtdisk.dll"/>
<binaryImage start="0x00007FFF1F5C0000" end="0x00007FFF1F60B000" path="wldp.dll"/>
<binaryImage start="0x00007FFF07290000" end="0x00007FFF0732D000" path="appresolver.dll"/>
<binaryImage start="0x00007FFF14D20000" end="0x00007FFF14D80000" path="Bcp47Langs.dll"/>
<binaryImage start="0x00007FFF14690000" end="0x00007FFF14CB5000" path="OneCoreUAPCommonProxyStub.dll"/>
<binaryImage start="0x00007FFF1F4F0000" end="0x00007FFF1F50B000" path="cryptsp.dll"/>
<binaryImage start="0x00007FFF1ED80000" end="0x00007FFF1EDB5000" path="rsaenh.dll"/>
<binaryImage start="0x00007FFF22020000" end="0x00007FFF2203F000" path="imagehlp.dll"/>
<binaryImage start="0x00007FFF1F330000" end="0x00007FFF1F356000" path="gpapi.dll"/>
<binaryImage start="0x00007FFEF56B0000" end="0x00007FFEF56E2000" path="cryptnet.dll"/>
<binaryImage start="0x00007FFF1D310000" end="0x00007FFF1D31D000" path="winnsi.dll"/>
<binaryImage start="0x00007FFF228E0000" end="0x00007FFF228E9000" path="nsi.dll"/>
<binaryImage start="0x00007FFEEBFF0000" end="0x00007FFEEC007000" path="msisip.dll"/>
<binaryImage start="0x00007FFF22510000" end="0x00007FFF2258F000" path="coml2.dll"/>
<binaryImage start="0x00007FFEC7090000" end="0x00007FFEC70AA000" path="wshext.dll"/>
<binaryImage start="0x00007FFE615D0000" end="0x00007FFE6161D000" path="AppxSip.dll"/>
<binaryImage start="0x00007FFF0C210000" end="0x00007FFF0C21C000" path="pwrshsip.dll"/>
<binaryImage start="0x00007FFF0C1C0000" end="0x00007FFF0C1CB000" path="EsdSip.dll"/>
<binaryImage start="0x00007FFF0A3A0000" end="0x00007FFF0A3B0000" path="wbemprox.dll"/>
<binaryImage start="0x00007FFF0ED90000" end="0x00007FFF0EE10000" path="wbemcomn.dll"/>
<binaryImage start="0x00007FFF0D4B0000" end="0x00007FFF0D4C4000" path="wbemsvc.dll"/>
<binaryImage start="0x00007FFF0D640000" end="0x00007FFF0D738000" path="fastprox.dll"/>
<binaryImage start="0x00007FFF0B790000" end="0x00007FFF0B7AD000" path="amsi.dll"/>
<binaryImage start="0x00007FFF0B710000" end="0x00007FFF0B78C000" path="MpOAV.dll"/>
<binaryImage start="0x00007FFF1FA90000" end="0x00007FFF1FA9A000" path="dpapi.dll"/>
<binaryImage start="0x0000000060000000" end="0x0000000068562000" path="adobe\CameraRaw.dll"/>
<binaryImage start="0x00007FFF02D30000" end="0x00007FFF02D7E000" path="CONCRT140.dll"/>
<binaryImage start="0x00007FFF1EE40000" end="0x00007FFF1EE74000" path="ntmarta.dll"/>
<binaryImage start="0x00007FFF1C4D0000" end="0x00007FFF1C727000" path="d3d11.dll"/>
<binaryImage start="0x00007FFF15830000" end="0x00007FFF158EC000" path="mscms.dll"/>
<binaryImage start="0x00007FFE41F90000" end="0x00007FFE420C8000" path="adobe\microsoft.ai.machinelearning.dll"/>
<binaryImage start="0x00007FFE3FD70000" end="0x00007FFE40789000" path="adobe\onnxruntime.dll"/>
<binaryImage start="0x00007FFEE0CE0000" end="0x00007FFEE0D09000" path="D3D12.dll"/>
<binaryImage start="0x00007FFF19EF0000" end="0x00007FFF19F3A000" path="directxdatabasehelper.dll"/>
<binaryImage start="0x00007FFEE1EE0000" end="0x00007FFEE20E3000" path="D3D12Core.dll"/>
<binaryImage start="0x00007FFE5A370000" end="0x00007FFE5E9C6000" path="amdxc64.dll"/>
<binaryImage start="0x00007FFF14CC0000" end="0x00007FFF14CF5000" path="amdihk64.dll"/>
<binaryImage start="0x00007FFEE1EB0000" end="0x00007FFEE1EDF000" path="D3DSCache.dll"/>
<binaryImage start="0x00007FFF15F60000" end="0x00007FFF161E5000" path="twinapi.appcore.dll"/>
<binaryImage start="0x000000006A9B0000" end="0x000000006AE0D000" path="adobe\video_toolkit.dll"/>
<binaryImage start="0x00007FFF190E0000" end="0x00007FFF192AE000" path="mfplat.dll"/>
<binaryImage start="0x00007FFF18B70000" end="0x00007FFF18BA3000" path="RTWorkQ.dll"/>
<binaryImage start="0x00007FFF1B6C0000" end="0x00007FFF1B870000" path="WindowsCodecs.dll"/>
<binaryImage start="0x00007FFEE0E30000" end="0x00007FFEE0E79000" path="icm32.dll"/>
<binaryImage start="0x000000006A990000" end="0x000000006A9A3000" path="adobe\xml_toolkit.dll"/>
<binaryImage start="0x00007FFF15BA0000" end="0x00007FFF15CD5000" path="Windows.System.Launcher.dll"/>
<binaryImage start="0x00007FFF1B570000" end="0x00007FFF1B603000" path="msvcp110_win.dll"/>
<binaryImage start="0x00007FFF17340000" end="0x00007FFF1735A000" path="windows.staterepositorycore.dll"/>
<binaryImage start="0x00007FFEF19E0000" end="0x00007FFEF1A06000" path="mssprxy.dll"/>
<binaryImage start="0x00007FFF21850000" end="0x00007FFF21858000" path="psapi.dll"/>
<binaryImage start="0x00007FFF1F2A0000" end="0x00007FFF1F309000" path="mswsock.dll"/>
<binaryImage start="0x00007FFF184B0000" end="0x00007FFF184C9000" path="dhcpcsvc6.DLL"/>
<binaryImage start="0x00007FFF09BF0000" end="0x00007FFF09CA6000" path="webio.dll"/>
<binaryImage start="0x00007FFF1E910000" end="0x00007FFF1EA09000" path="dnsapi.dll"/>
<binaryImage start="0x00007FFF08F30000" end="0x00007FFF08F3A000" path="rasadhlp.dll"/>
<binaryImage start="0x000000000D2A0000" end="0x000000000D2C6000" path="adobe\catalog_converters.dll"/>
<binaryImage start="0x00007FFF161F0000" end="0x00007FFF16273000" path="FWPUCLNT.DLL"/>
<binaryImage start="0x00007FFF1EC70000" end="0x00007FFF1ED1D000" path="schannel.dll"/>
<binaryImage start="0x00007FFEDF140000" end="0x00007FFEDF167000" path="ncryptsslp.dll"/>
<binaryImage start="0x0000000012DD0000" end="0x0000000012FBA000" path="adobe\Import.lrmodule"/>
<binaryImage start="0x00007FFE3FC10000" end="0x00007FFE3FD6C000" path="adobe\EDSDK.dll"/>
<binaryImage start="0x00007FFF20800000" end="0x00007FFF20C74000" path="setupapi.dll"/>
<binaryImage start="0x00007FFE61420000" end="0x00007FFE6145C000" path="adobe\archiving_toolkit.dll"/>
<binaryImage start="0x000000006A910000" end="0x000000006A98A000" path="adobe\AdobePIP.dll"/>
<binaryImage start="0x00007FFE3FA60000" end="0x00007FFE3FC06000" path="adobe\LogSession.dll"/>
<binaryImage start="0x000000006A8C0000" end="0x000000006A90A000" path="adobe\bridgetalk.dll"/>
<binaryImage start="0x00007FFF04B60000" end="0x00007FFF04BBE000" path="dataexchange.dll"/>
<binaryImage start="0x00007FFF16800000" end="0x00007FFF1694A000" path="textinputframework.dll"/>
<binaryImage start="0x00007FFF1CDC0000" end="0x00007FFF1CEF3000" path="CoreMessaging.dll"/>
<binaryImage start="0x00007FFF18D70000" end="0x00007FFF190DC000" path="CoreUIComponents.dll"/>
<binaryImage start="0x00007FFF06020000" end="0x00007FFF060D0000" path="TextShaping.dll"/>
<binaryImage start="0x000000006A160000" end="0x000000006A8B4000" path="adobe\MediaCoreIF.DLL"/>
<binaryImage start="0x000000006A140000" end="0x000000006A15C000" path="adobe\boost_threads.dll"/>
<binaryImage start="0x00007FFEC6200000" end="0x00007FFEC6300000" path="opengl32.dll"/>
<binaryImage start="0x0000000069B60000" end="0x0000000069B96000" path="adobe\dvamarshal.dll"/>
<binaryImage start="0x0000000069BA0000" end="0x0000000069CBD000" path="adobe\dvamediatypes.dll"/>
<binaryImage start="0x0000000069AE0000" end="0x0000000069B5B000" path="adobe\dvatransport.dll"/>
<binaryImage start="0x0000000069CC0000" end="0x000000006A13A000" path="adobe\dvacore.dll"/>
<binaryImage start="0x00000000697D0000" end="0x0000000069AD8000" path="adobe\dynamiclink.dll"/>
<binaryImage start="0x0000000069620000" end="0x00000000697CF000" path="adobe\dvaaudiodevice.dll"/>
<binaryImage start="0x0000000069530000" end="0x000000006961D000" path="adobe\dvaplayer.dll"/>
<binaryImage start="0x00007FFEE0CB0000" end="0x00007FFEE0CDD000" path="glu32.dll"/>
<binaryImage start="0x00000000692B0000" end="0x0000000069526000" path="adobe\dvascripting.dll"/>
<binaryImage start="0x0000000069280000" end="0x00000000692A3000" path="adobe\boost_filesystem.dll"/>
<binaryImage start="0x0000000069250000" end="0x0000000069279000" path="adobe\libzip.dll"/>
<binaryImage start="0x0000000068F80000" end="0x000000006924F000" path="adobe\dvaappsupport.dll"/>
<binaryImage start="0x0000000068F20000" end="0x0000000068F7D000" path="adobe\dvavulcansupport.dll"/>
<binaryImage start="0x00007FFF198A0000" end="0x00007FFF198AB000" path="avrt.dll"/>
<binaryImage start="0x0000000068DF0000" end="0x0000000068F16000" path="adobe\dvanet.dll"/>
<binaryImage start="0x00007FFEF39B0000" end="0x00007FFEF39E2000" path="dbgcore.dll"/>
<binaryImage start="0x0000000068D00000" end="0x0000000068DE5000" path="adobe\VulcanControl.dll"/>
<binaryImage start="0x0000000068C20000" end="0x0000000068CF4000" path="adobe\VulcanMessage5.dll"/>
<binaryImage start="0x0000000068B50000" end="0x0000000068C13000" path="adobe\boost_regex.dll"/>
<binaryImage start="0x00000000528D0000" end="0x00000000538E7000" path="adobe\dvaaccelerate.dll"/>
<binaryImage start="0x0000000053900000" end="0x0000000053B40000" path="adobe\dvaaudiodsp.dll"/>
<binaryImage start="0x00007FFE3F9A0000" end="0x00007FFE3FA5C000" path="adobe\cef_toolkit.dll"/>
<binaryImage start="0x00007FFE8F8C0000" end="0x00007FFE8F904000" path="msIso.dll"/>
<binaryImage start="0x00007FFF04E90000" end="0x00007FFF04EA7000" path="ondemandconnroutehelper.dll"/>
<binaryImage start="0x00007FFF075D0000" end="0x00007FFF0763B000" path="ninput.dll"/>
<binaryImage start="0x000000000D340000" end="0x000000000D37E000" path="adobe\net_client.dll"/>
<binaryImage start="0x00007FFEEBFC0000" end="0x00007FFEEBFD0000" path="adobe\Vulcan.dll"/>
<binaryImage start="0x000000000FC20000" end="0x000000000FC43000" path="adobe\DiscBurning.dll"/>
<binaryImage start="0x0000000012370000" end="0x00000000123AC000" path="adobe\Email.dll"/>
<binaryImage start="0x00007FFE3F8E0000" end="0x00007FFE3F999000" path="adobe\image_analysis.dll"/>
<binaryImage start="0x00007FFE3F0C0000" end="0x00007FFE3F8D4000" path="adobe\mona.dll"/>
<binaryImage start="0x00007FFE3EE50000" end="0x00007FFE3F0BC000" path="adobe\opencv_core310.dll"/>
<binaryImage start="0x00007FFE3E900000" end="0x00007FFE3EADD000" path="adobe\opencv_calib3d310.dll"/>
<binaryImage start="0x00007FFE3EAE0000" end="0x00007FFE3EE42000" path="adobe\opencv_imgproc310.dll"/>
<binaryImage start="0x00007FFE613A0000" end="0x00007FFE6141B000" path="adobe\opencv_video310.dll"/>
<binaryImage start="0x00007FFE3E6F0000" end="0x00007FFE3E8F3000" path="adobe\libiomp5md.dll"/>
<binaryImage start="0x00007FFE3E620000" end="0x00007FFE3E6E6000" path="adobe\opencv_features2d310.dll"/>
<binaryImage start="0x00007FFE3E590000" end="0x00007FFE3E617000" path="adobe\opencv_flann310.dll"/>
<binaryImage start="0x000000000D870000" end="0x000000000DB90000" path="adobe\coretech_toolkit.dll"/>
<binaryImage start="0x0000000068650000" end="0x000000006871C000" path="adobe\harfbuzz-vs15.dll"/>
<binaryImage start="0x0000000068720000" end="0x00000000689FE000" path="adobe\WRServices.dll"/>
<binaryImage start="0x0000000012DA0000" end="0x0000000012DC9000" path="adobe\BIB.dll"/>
<binaryImage start="0x000000005FF60000" end="0x000000005FF8A000" path="adobe\BIBUtils.dll"/>
<binaryImage start="0x0000000068A00000" end="0x0000000068AD4000" path="adobe\AXEDOMCore.dll"/>
<binaryImage start="0x000000006C0F0000" end="0x000000006C4C2000" path="adobe\CoolType.dll"/>
<binaryImage start="0x000000006C4D0000" end="0x000000006CB69000" path="adobe\AGM.dll"/>
<binaryImage start="0x000000006CB70000" end="0x000000006CD2D000" path="adobe\ACE.dll"/>
<binaryImage start="0x00007FFF14D80000" end="0x00007FFF14F3B000" path="aticfx64.dll"/>
<binaryImage start="0x00007FFF10C80000" end="0x00007FFF14686000" path="amdxx64.dll"/>
<binaryImage start="0x00007FFF157B0000" end="0x00007FFF157D2000" path="atidxx64.dll"/>
<binaryImage start="0x00007FFF1D190000" end="0x00007FFF1D227000" path="apphelp.dll"/>
<binaryImage start="0x00007FFF10A00000" end="0x00007FFF10A6F000" path="AcGenral.dll"/>
<binaryImage start="0x0000000057520000" end="0x000000005764D000" path="amdenc64.dll"/>
<binaryImage start="0x00007FFE8D0F0000" end="0x00007FFE8D122000" path="rtscom.dll"/>
<binaryImage start="0x00007FFE3E3A0000" end="0x00007FFE3E582000" path="InkObj.dll"/>
<binaryImage start="0x00007FFEF91A0000" end="0x00007FFEF91AE000" path="atlthunk.dll"/>
<binaryImage start="0x00007FFF188F0000" end="0x00007FFF18934000" path="wisp.dll"/>
<binaryImage start="0x00007FFF19E80000" end="0x00007FFF19E99000" path="tpcps.dll"/>
<binaryImage start="0x00007FFF1A500000" end="0x00007FFF1A510000" path="perfos.dll"/>
<binaryImage start="0x00007FFF1D350000" end="0x00007FFF1D360000" path="pfclient.dll"/>
<binaryImage start="0x00007FFF1C730000" end="0x00007FFF1C982000" path="dcomp.dll"/>
<binaryImage start="0x00007FFF04DE0000" end="0x00007FFF04DF5000" path="threadpoolwinrt.dll"/>
<binaryImage start="0x00007FFEDD490000" end="0x00007FFEDD717000" path="Wacom_Tablet.dll"/>
<binaryImage start="0x00007FFF1B610000" end="0x00007FFF1B6B5000" path="policymanager.dll"/>
<binaryImage start="0x00007FFEE1CA0000" end="0x00007FFEE1CBA000" path="NetworkExplorer.dll"/>
</binaryImageSet>
<dumpType>
Mini
</dumpType>
<hbLogSessionDllStatus>

</hbLogSessionDllStatus>
</crash>

<sessionId>
c848b9fc-0734-4f54-80dc-74fa1bd06e54
</sessionId>
<dunamisConfigGuid>
b521ffc8-5267-46ac-bf6b-51b6a798b840
</dunamisConfigGuid>
</crashreport>

[Keith Reeder]

https://community.adobe.com/t5/lightroom-classic-discussions/adobe-lightroom-classic-starts-and-cras...

[Stephanie30226395grkf]

Thanks, I do not have anything plugged into the computer. I have tried everything and so has support. I am hoping for some sort of LR guru at this point. 

[GoldingD]

Do you have a third party GPU accelerator running? Specifically MSI Afterburner?

see:

https://community.adobe.com/t5/lightroom-classic-discussions/black-screen-in-develop-module/m-p/1384...

[Stephanie30226395grkf]

No I do not. Should I? I was on the phone with support for another 3 hours. We tried EVERYTHING! We even created another user on the computer. Nothing is working. 

[GoldingD]

Sometimes MSI Afterrburner can foul LrC up. Appears to be a MSI Afterburner setting issue. I ask because searching in the community on "zip_source_win32handle_create" yields at least one solved problem that did have MSI Afterburrner on.