Lightroom crashing

[Tomis19XX]

Hello everyone,

I need help. My lightroom classic is recently crashing like crazy. It just comes out of nowhere even when I am doing nothing in it. Also I have a problem with RAM consuption. All of sudden the lightromm takes almost 30 gb out of my RAM memory 😞 and that happens even when I have done nothing with it. No masking, denoising, nothing and it sill climbes up. I have tried different version. Sometypes it holds good for hours and sometimes it happens right when I open my program. Any suggestions? Catalog optimized 

[dj_paige]

Please show us the information at Help->System Info, down to the GPU information. We don't need and don't want anything after that.

[Tomis19XX]

Graphics Processor Info:
DirectX: AMD Radeon RX 6700 XT (32.0.11037.4004)
Init State: GPU for Export supported by default
User Preference: Auto
Enable HDR in Library: OFF

[dj_paige]

What about the stuff above the GPU? We need that too.

[Tomis19XX]

Sorry I did not understand your request properly 🙂

Lightroom Classic version: 13.5.1 [ 202408271704-d15d09cd ]

License: Creative Cloud

Language setting: en

Operating system: Windows 10 - Business Edition

Version: 10.0.19045

Application architecture: x64

System architecture: x64

Logical processor count: 16

Processor speed: 4,2GHz

SqLite Version: 3.36.0

CPU Utilisation: 0,0%

Power Source: Plugged In

Built-in memory: 32679,9 MB

Dedicated GPU memory used by Lightroom: 772,1MB / 12243,2MB (6%)

Real memory available to Lightroom: 32679,9 MB

Real memory used by Lightroom: 1934,7 MB (5,9%)

Virtual memory used by Lightroom: 2794,0 MB

GDI objects count: 759

USER objects count: 2945

Process handles count: 3467

Memory cache size: 298,6MB

Internal Camera Raw version: 16.5 [ 1954 ]

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 801MB / 16339MB (4%)

Camera Raw real memory: 815MB / 32679MB (2%)

Cache1: 

Final1- RAM:37,0MB, VRAM:0,0MB, A1DA2328-5E8F-4209-B88C-7E24F3602022.dng

Final2- RAM:37,0MB, VRAM:0,0MB, DA856CD2-2231-466D-A687-237232D31EEA.dng

Final3- RAM:37,0MB, VRAM:0,0MB, C411FC54-8310-4DCB-9816-155554A83CBB.dng

Final4- RAM:37,0MB, VRAM:0,0MB, 2D3A15FA-F627-492C-8B52-1B9ADC262621.dng

Final5- RAM:37,0MB, VRAM:0,0MB, F0A05160-F55F-4B28-9EB7-40BAB986B951.dng

Final6- RAM:37,0MB, VRAM:0,0MB, BA6A1A2F-18C2-4581-B070-B598817B0752.dng

Final7- RAM:88,0MB, VRAM:199,0MB, B41A5FF1-7A7B-43C5-A25C-574807AC3A3B.dng

Final8- RAM:37,0MB, VRAM:0,0MB, 83AE0BD4-EFE2-451D-B192-6ED9EE39A187.dng

Final9- RAM:37,0MB, VRAM:0,0MB, C6F5AB25-43F7-49BB-9FDE-BD106A71C780.dng

Final10- RAM:37,0MB, VRAM:0,0MB, 38457455-253E-4610-896C-3242A7859F23.dng

Final11- RAM:37,0MB, VRAM:0,0MB, E93D9FD3-A76D-4EB3-B68F-2C7E2F4A8B11.dng

NT- RAM:458,0MB, VRAM:199,0MB, Combined:657,0MB

Cache2: 

m:298,6MB, n:407,0MB

U-main: 93,0MB

System DPI setting: 192 DPI (high DPI mode)

Desktop composition enabled: Yes

Standard Preview Size: 3840 pixels

Displays: 1) 3840x2160, 2) 1920x1080

Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: 

DirectX: AMD Radeon RX 6700 XT (32.0.11020.16)

Init State: GPU for Export supported by default

User Preference: Auto

Enable HDR in Library: OFF

[John R Ellis]

 "DirectX: AMD Radeon RX 6700 XT (32.0.11020.16)"

That driver is a couple months old. It may not be the cause of your problems, but it's always good hygiene to update to the latest driver:

https://www.amd.com/en/resources/support-articles/release-notes/RN-RAD-WIN-24-8-1.html

LR is very sensitive to bugs in graphics drivers.

[Tomis19XX]

Sorry for no reply. I tried the different versions and also tried AMD driver "PRO" edtion 24.Q2. Which seemed to work... for a while.  Now I tried to fight with RAM consumption by buying new RAM with higher capacity of 64 GB. Well... it is sometimes eating all of it 😞 I just can´t find any solution for this. 

[Rikk Flohr: Photography]

We’ve reviewed the email address you use with this forum and find no crash reports in our system.

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Microsoft’s?