My Lightroom version: CC 2015.14 [ 1149743 ] on Mac suddenly stopped working. I get a message that Develop module is disabled and I have to sign out and sign in again. But the problem is that when I click on Help-> sign out or My account option nothing happens. Any thought?
Signing out and in is done in the Creative Cloud app, not in Lightroom.
You are using a VERY OLD version of LR.
Did you originally buy LR 6 or do you have an active subscription to the Photography plan?
Need to know the answer to the above question.
I do have an active subscription plan. pay monthly. Do you I need to uninstall the current version and install the new version?
Check a couple of things
1. At Adobe.com, sign in, select manage your account, look at your plan. What plan are youpaying for.
2. Bring up your copy of the Adobe Creative Cloud Desktop App, Hover your mouse over the Lightroom Classic button, what version?
here are my comments:
1 -Photography plan (20GB)
Annual plan, paid monthly
2- I couldn't find anyAdobe Creative Cloud Desktop App installed on my machine. The only Adobe product installed is Lightroom version: CC 2015.14 [ 1149743 ]
Your “Handle” seems appropriate for my use in this case.
OK, Adobe doesn’t support Lightroom 6 anymore but that shouldn’t permit Adobe to steal my Develop Module functionality!
I was just fine with the original Lightroom 6 product and still am. I’m not interested in purchasing a subscription or license to develop my images in the cloud. Is there any way of avoiding/preventing this Lightroom “update”? Will I lose my original photographs?
MAC? What MACOS vetsion?
Yes, MacOS Catalina
Ok, sounds like you are missin g a key component. Probably can blame Adobe, some things are not clear. I think they rely on common knowledge too much.
So go to the following website and download the Adobe Creative Cloud Desktop App:
Somee points to make
The Adobe Creative Cloud Desktop App is key to installing, autheticating, activating, updating, and to some extent adding too the Creative Cloud applications.
You do not log in or out of the various applications like Lightroom Classic anymore (well you can, but don't)
You sign in to the Adobe Creative Desktop App using your Adobe ID . Do not, normaly, sign out. If you sign out, the applications get deactivated, sign back in, they get reactivated.
This is not to say that you need internnet access all the time, as long as you do not sign out, Lightroom Classic will still wirk even though it us not calling Adobe to autheenticate at the time (it dies occasonaly, something likevevery 90 days)
So, just do not sign out.
Thank you very much David for the great hint. It seems I was just paying the subscription without using it!!!
I think you are right. Adone should do a better job to tell their clients how to install and use thier products.