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Lightroom edits not syncing across ios devices

New Here ,
Jan 17, 2021 Jan 17, 2021

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Hello Team,

 

I have been experiencing this issue for quite some time now where edits done on my ipad lightroom app doesnt sync with lightroom app in my phone. And when I try to sync it manually , it gives me an error stating "the photo failed to load" further it states "There was an issue loading the photo. Error code:T20200122. Message : 'unexpected xmp_develop'. "

I have tried deleting the app from my phone and reinstalling it back on the phone, but the edits do not sync and the same issue persists. I have tried doing the same process on my ipad as well. But it doesnt work.

 

Lightroom app on both my deivces are up to date.

 

This issue is creating a portability inconvenience and I am not able to reach my deadlines in timely manner.

 

Please provide an immediate support. 

Thank You

 

Regards

 

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Community Expert ,
Jan 17, 2021 Jan 17, 2021

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Post your issue in the Lightroom Mobile forum. This is the Lightroom Classic Forum.

https://community.adobe.com/t5/lightroom-for-mobile-apple-tv/bd-p/lightroom-for-mobile-and-apple-tv?... 

 

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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