Lightroom hangs when Mobile is connected

Community Beginner ,
Feb 16, 2022 Feb 16, 2022

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When my Phone _(android) is connected to my PC, Lightroom hangs forever when trying to import or doing certain things in Lightroom, (I am not trying to import from my phone, I don't want to, I just want to charge it or when I am done with an image, copy it to my phone)

 

I have unselected the box to auto import, I have searched everywhere for an option for lightroom not to pick up my phone, but to no avail. I still need to leave my phone(P smart 2020) unplugged when using lightroom.

 

Lightroom V11.2

Windows 10 Pro

Intel(R) Xeon(R) CPU E31230 @ 3.20GHz 3.20 GHz

16GB ram

 

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Adobe Employee ,
Feb 18, 2022 Feb 18, 2022

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Does unlocking the phone with the passcode eliminate the application hang?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Feb 19, 2022 Feb 19, 2022

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No unfortuanitly not. It's like when I want to import, it picks up my phone first and then starts to hang, as soon as I plug out the phone it works fine.

It's not such a big of a problem, I just wondered if there is a solution.

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