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Lightroom has encountered problems reading this video.

New Here ,
Feb 20, 2024 Feb 20, 2024

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Hi there,

 

I hope someone could help me with this issue. It seems like I am unable edit any of my imported videos in Lightroom Classic. The issue affects all my videos, new videos and previously imported that I was able to edit with no problems. I am using the 13.1 release version and all my videos are mov. I had no issues editing the videos in the past. 

The videos are greyed out in the library view with a little exclamation in the corner that says "

Lightroom has encountered problems reading this video.".

 

Please could someone advice what to do?

 

Many thanks,

Lucia

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correct answers 1 Correct answer

Community Expert , Feb 20, 2024 Feb 20, 2024

Does Lightroom Classic have full disk access? See Quick Tips: How to give Full Disk Access to Lightroom Classic on macOS

 

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Community Expert ,
Feb 20, 2024 Feb 20, 2024

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Does Lightroom Classic have full disk access? See Quick Tips: How to give Full Disk Access to Lightroom Classic on macOS

 

-- Johan W. Elzenga

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New Here ,
Feb 21, 2024 Feb 21, 2024

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Hi Johan,

 

Thank you so much for the advice! I followed the steps and added LC full disk access and it is fixed now. All the video are there and can edit them as before.

 

Thank you once again. 

Best,

Lucia

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