Lightroom is unresponsive in printing mode

New Here ,
Jun 26, 2022 Jun 26, 2022

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Hi,

Lightroom classic becomes very unresponsive and frequently crashes when I try to use the printing functionality under the printing tab.  Lightroom crashes right away when I'm opening the printing template browser.

 

My system is:

Lightroom Classic version: 11.4 [ 202206021307-2f136917 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.19043
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 1,9GHz
SqLite Version: 3.36.0
Built-in memory: 15741,3 MB
Real memory available to Lightroom: 15741,3 MB
Real memory used by Lightroom: 3840,3 MB (24,3%)
Virtual memory used by Lightroom: 4482,6 MB
GDI objects count: 911
USER objects count: 2460
Process handles count: 3173
Memory cache size: 511,1MB
Internal Camera Raw version: 14.4 [ 1121 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 814MB / 7870MB (10%)
Camera Raw real memory: 894MB / 15741MB (5%)
System DPI setting: 120 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: Yes, Keyboard: No

Graphics Processor Info:
DirectX: AMD Radeon(TM) Graphics (30.0.15021.11005)

 

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New Here ,
Jul 03, 2022 Jul 03, 2022

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Hi, it still happens even after updating to the newest lightroom version. Whenever I select the printing tab, the program becomes unresponsive, even for an empty catalogue. The only option is to open lightroom by holding down shift+alt to reset all the preferences to have lightroom function again. Is the printing functionally in the lightroom broken? My laptop should be powerful enough and it doesn't seem like a memory issue.

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Adobe Community Professional ,
Jul 03, 2022 Jul 03, 2022

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Do not use an existing Print Template. Start from scratch and reconfigure every possible setting for printing, including the print dialog setup, then try printing (or making that a new print template): any better? 


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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