• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
3

Lightroom Keeps Crashing - MacOS

Community Beginner ,
Feb 19, 2024 Feb 19, 2024

Copy link to clipboard

Copied

I am attempting to edit like normal on Adobe Lightroom Classic on iMac 2017 Version Ventura 13.6.4.  However, it keeps on crashing on me.  I'll open the app, and it may work for a little while.  Then I'll do a normal task like zoom in on a picture, and it crashes.  What can I do to diagnose the issue and resolve it?  I would be a little worried about deleting the application and then the catalog gets deleted or Lightroom cannot find the pictures the edits are associated with. 

 

Thanks!

TOPICS
macOS

Views

78

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 20, 2024 Feb 20, 2024

Copy link to clipboard

Copied

Please provide a copy of your 'System Info'. This can be obtained from the LrC Help > System Info menu item. Use the 'Copy' button on the displayed dialog, then paste into your next forum post.

 

system info location.png

 

system-info.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 15, 2024 Mar 15, 2024

Copy link to clipboard

Copied

LATEST

Hi, there. 

 

Sorry for the late response. I could still use the help as Lightroom is still crashing for me.

Here is the system info:

Lightroom Classic version: 13.2 [ 202402141005-bf1aeb84 ]
License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 13
Version: 13.6.4 [22G513]
Application architecture: x64
Logical processor count: 8
Processor speed: 4.2GHz
SqLite Version: 3.36.0
Built-in memory: 16,384.0 MB
Dedicated GPU memory used by Lightroom: 3,840.1MB / 8,192.0MB (46%)
Real memory available to Lightroom: 16,384.0 MB
Real memory used by Lightroom: 1,631.2 MB (9.9%)
Virtual memory used by Lightroom: 46,151.8 MB
Memory cache size: 14.4MB
Internal Camera Raw version: 16.2 [ 1763 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 595MB / 8191MB (7%)
Camera Raw real memory: 672MB / 16384MB (4%)

Cache1:
Preview1- RAM:57.0MB, VRAM:190.0MB, IMG_1280.CR2
Preview2- RAM:22.0MB, VRAM:0.0MB, IMG_1281.CR2
NT- RAM:79.0MB, VRAM:190.0MB, Combined:269.0MB

Cache2:
final1- RAM:189.0MB, VRAM:0.0MB, IMG_1281.CR2
final2- RAM:465.0MB, VRAM:2,201.0MB, IMG_1280.CR2
T- RAM:654.0MB, VRAM:2,201.0MB, Combined:2,855.0MB

Cache3:
m:14.4MB, n:75.2MB

U-main: 72.0MB

Standard Preview Size: 1440 pixels
Displays: 1) 4096x2304

Graphics Processor Info:
Metal: AMD Radeon Pro 580
Init State: GPU for Export supported by default
User Preference: Auto

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/ethan/Pictures/Lightroom/Lightroom Catalog-2-v13.lrcat
Settings Folder: /Users/ethan/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) Flickr
4) Nikon Tether Plugin

Config.lua flags: None

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines