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C
Cj Brown
Participant
December 3, 2024
Answered

Lightroom Keeps crashing

  • December 3, 2024
  • 2 replies
  • 503 views

Anyone else dealing with constant crashing in lightroom cc? As soon as I start editing, light room will just freeze up and close.  Ive noticed it happen alot more when I start doing i am multitasking or moving to fast. This has been happening for about a month. Here is my current system info.

 

Lightroom Classic version: 14.0.1 [ 202410161356-30922cfc
License: Creative Cloud
Language setting: en
Operating system: Windows 11 - Home Premium Edition
Version: 11.0.22631
Application architecture: x64
System architecture: x64
Logical processor count: 12
Processor speed: 3.6GHz
SqLite Version: 3.36.0
CPU Utilisation: 1.0%
Power Source: Plugged In
Built-in memory: 32681.7 MB
Dedicated GPU memory used by Lightroom: 2420.2MB / 12243.2MB (19%)
Real memory available to Lightroom: 32681.7 MB
Real memory used by Lightroom: 2141.3 MB (6.5%)
Virtual memory used by Lightroom: 4953.2 MB
GDI objects count: 706
USER objects count: 2447
Process handles count: 3253
Memory cache size: 100.0MB
Internal Camera Raw version: 17.0 [ 2043 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 388MB / 16340MB (2%)
Camera Raw real memory: 458MB / 32681MB (1%)
 
Cache1: 
Final1- RAM:378.0MB, VRAM:1728.0MB, DSCF1894.dng
NT- RAM:378.0MB, VRAM:1728.0MB, Combined:2106.0MB
 
Cache2: 
m:100.0MB, n:204.1MB
 
U-main: 134.0MB
 
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Standard Preview Size: 1920 pixels
Displays: 1) 1920x1080, 2) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No
 
Graphics Processor Info: 
DirectX: AMD Radeon RX 6700 XT (32.0.11027.1003)
Init State: GPU for Export supported by default
User Preference: GPU for Image Processing Enabled
Enable HDR in Library: OFF
 
This topic has been closed for replies.
Correct answer GoldingD

Well a new GPU driver may exist at: https://www.amd.com/en/support/downloads/drivers.html/graphics/radeon-rx/radeon-rx-6000-series/amd-radeon-rx-6600.html

But as to causing a LrC crash????

 

Also, AMD Radeon , an months old AMD fouleup, should have been fixed in the AMD software, where application performance settings in the AMD app for LrC (performance improvements) was treating LrC as a game and some tweaks in that caused odd things to happen.

 

 

 

You did not include your Plug-ins, anything odd? (LogiTech Options comes to mind)

 

You also did not include your catalog Library path. What hard drive is it on? And as you have Windows, is OneDrive Sync involved (is the word OneDrive included in that path??)

 

 

2 replies

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
December 4, 2024

 We’ve reviewed the email address you use with this forum and find no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Microsoft’s? 

 

 

Rikk Flohr: Adobe Photography Org
GoldingD
GoldingDCorrect answer
Legend
December 4, 2024

Well a new GPU driver may exist at: https://www.amd.com/en/support/downloads/drivers.html/graphics/radeon-rx/radeon-rx-6000-series/amd-radeon-rx-6600.html

But as to causing a LrC crash????

 

Also, AMD Radeon , an months old AMD fouleup, should have been fixed in the AMD software, where application performance settings in the AMD app for LrC (performance improvements) was treating LrC as a game and some tweaks in that caused odd things to happen.

 

 

 

You did not include your Plug-ins, anything odd? (LogiTech Options comes to mind)

 

You also did not include your catalog Library path. What hard drive is it on? And as you have Windows, is OneDrive Sync involved (is the word OneDrive included in that path??)

 

 

    C
    Cj BrownAuthor
    Participant
    December 5, 2024

    Turns out I had to disable gaming features for Lightroom in the Adrenaline software.

    I had anti-lag and sharpening enabled and I believe that was interfering with LRC. 

    Thanks for the help. 

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