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11

Lightroom mobile and classic not syncing correctly

New Here ,
Dec 01, 2023 Dec 01, 2023

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Due to having a large volume of work, I've recently split my editing process into two halfes: My partner deals with photo culling, whilst I deal with photo editing. In order to do this, I created a collection in Lightroom Classic, synced it with the cloud, and then accessed Lightroom via web to do the culling on another computer.

 

Up to this point, everything was working perfectly: all 11656 photos in that collection appeared on the Lightroom website, and thus my partner began the culling process. This is where a problem has arised. After completing 70% of the culling process (having selected 1451 photos), when I accessed Lightroom Classic to start editing them, only 957 of the 1451 photos selected appear. I've checked the filters on both ends multiple times, and everything is set up correctly. It seems that, for some reason, a random selection of selected photos aren't syncing to the collection on my computer, yet they continue to appear as selected on the Lightroom website. 

 

I've tried pausing and activating the sync process in Lightroom Classic, which has made no difference. Obviously I've tried restarting my PC too, and it made no difference at all.

 

I've attached two screenshots, one that shows the Lightroom website with the 1451 photos selected, and another one of Lightroom Classic, inside the exact same collection, showing only 957 photos.

 

What can I do to solve this, other than starting the process from scratch? 

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