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Lightroom Mobile - not pulling up thumbnails

New Here ,
May 07, 2017 May 07, 2017

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Hi - my Lightroom Mobile no longer pulls up thumbnail previews for my overall library as well as for different albums. I've tried clearing the cache and disabling full resolution loading. Any suggestions?

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correct answers 1 Correct answer

Adobe Employee , Jul 26, 2017 Jul 26, 2017

Have you tried the most recent LrM version 2.8. Let me know if that helps. - Guido

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Community Beginner ,
May 23, 2022 May 23, 2022

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Explorer ,
Dec 20, 2022 Dec 20, 2022

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After 5 years this is still happening. Even with the 'latest version'.........

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Adobe Employee ,
Dec 21, 2022 Dec 21, 2022

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You’ve posted to a very old thread. It is highly unlikely that the issue described in this thread, though not impossible, is the same issue which you are currently experiencing. Rather that resurrect an old thread that is seemingly similar, you are better posting to a new thread with fresh, complete information including system information, a complete description of the problem and step-by-step instructions for reproduction. 

 

In the unlikely event the issue is the same, we will merge you back into the appropriate location. 

 

Thank you!

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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