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Lightroom not responding

New Here ,
May 09, 2021 May 09, 2021

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I need help!!!

I can't import photos to LR it keeps telling me that another application already has it open. Then when it opens it won't import photos.

I'm on windows Nvidia RTX2060

 

Thanks

 

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Adobe Community Professional ,
May 09, 2021 May 09, 2021

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Moving thread to the Lightroom Classic forum from Using the Community

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Adobe Community Professional ,
May 09, 2021 May 09, 2021

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Do you have tried after a restart of your computer (cold boot)?

 

If this doesn't help try to reset th LR preferences to the default settings.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

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LEGEND ,
May 09, 2021 May 09, 2021

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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

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GoldingD_1-1620575791004.png

 

GoldingD_2-1620575838319.png

 

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