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Lightroom stürzt die ganze Zeit ab!!

New Here ,
May 23, 2017 May 23, 2017

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Hallo,

Ich bin wirklich schon verzweifelt, ich kann einfach absolut nicht mehr im Lightroom CC arbeiten, Ich öffne Lightroom, und kaum will ich die Ansicht wechseln zb. zwischen Bibliothek und Entwickeln stürzt Lightroom ab. Ich habe das Problem jetzt schon seit Monaten, kann es nicht lösen. Zahle immer brav meinen Abo, aber der Support gibt mir keine Antwort, und kündigen kann man es ja auch nicht, ist ja ein Jahresabo.

Ich hab null Ahnung wie ich das reparieren soll, ich habe alle Treiber aktualisiert, Windows 10 64bit ist auf dem neuesten Stand. Schon öfters Windows neu aufgesetzt und die Cloud wiederinstalliert, hilft alles nichts.

Mein Computer i7, 16gbram, arbeite auf SSD graffikkarte AMD, Kann ich irgendwie diese Crash-Berichte jemanden posten oder hat irgendwer eine Lösung dafür. Photoshop CC funktioniert gleich, ab und zu arbeite ich 2-3 Std. bei einem Bild, Programm stürzt ab und alles ist weg. Muss jetzt immer schauen das ich alle 5 Min. die Dateien speichere.

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correct answers 1 Correct answer

May 23, 2017 May 23, 2017
Hi constantinc, Thanks for posting on Adobe forums and providing the details about the issue you're facing.To diagnose the issue, lets try disabling use of graphics processor in Lightroom, which mostly does cause this issue.To do so, open Lightroom preferences from Edit>Preferences, head over to the Performance tab and uncheck "Use graphics processor".Restart Lightroom to allow save the changes.Let us know if that helps.Thanks,Akash

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May 23, 2017 May 23, 2017

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Hi constantinc,

Thanks for posting on Adobe forums and providing the details about the issue you're facing.

To diagnose the issue, lets try disabling use of graphics processor in Lightroom, which mostly does cause this issue.

To do so, open Lightroom preferences from Edit>Preferences, head over to the Performance tab and uncheck "Use graphics processor".

Lightroom GPU troubleshooting

Restart Lightroom to allow save the changes.

Let us know if that helps.

Thanks,

Akash

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New Here ,
May 28, 2017 May 28, 2017

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Good Morning,

Thank you, it actually helped. Does the perfomance stay the same ?

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May 29, 2017 May 29, 2017

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Performance will only help if the GPU you have is updated and working fine with Lightroom.

Its is better to use Lr without the GPU disabled if its causing issues otherwise. See Adobe Lightroom GPU Troubleshooting and FAQ for more info.

Thanks,

Akashs

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New Here ,
Aug 15, 2021 Aug 15, 2021

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I´ve the same problem, 1st I thought the database is too big wtih ablout 69000 pictures.

But with smaller catalouges the same problem.

As the other partner, I use the absolut new SW and drivers. w10 / 64.

To deactivate the graphic processor.. I tryed this too, wirt the same problems. This advise cannot be the final idea of ADOBE:

after several months of trouble and problems I think about changing the SW.

Any other idea?

 

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LEGEND ,
Aug 15, 2021 Aug 15, 2021

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@mkn photoart: start a new thread, please describe your problem from scratch, and include all of this information:

 

Adobe Forum.png

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