Lightroom Tethered Capture don't transfer

New Here ,
Jul 18, 2022 Jul 18, 2022

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Hello! 
I am having a problem with my Windows 10 and Adobe Lightroom.
When I tethered capture in Lightroom, it recognizes the camera, and shoots from the computer, but the photos are not transferred to the Lightroom, nor to any folder on the computer. I have tried various cables and other cameras, and tested with an older version from Lightroom. But the problem remains. Any tips?
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LEGEND ,
Jul 18, 2022 Jul 18, 2022

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What camera?

What vetsion of LrC?

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New Here ,
Jul 19, 2022 Jul 19, 2022

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I tried with a Canon RP, and a Canon 1200.  And the LrC version is Lightroom Classic 11.4.1, but we tried with 11.3.1.

But didn't work. 

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LEGEND ,
Jul 19, 2022 Jul 19, 2022

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Neither camera appears in: https://helpx.adobe.com/lightroom-classic/kb/tethered-camera-support.html

or did I overlook them?

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Community Expert ,
Jul 19, 2022 Jul 19, 2022

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..which actually means that they are not officially supported ..

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New Here ,
Jul 20, 2022 Jul 20, 2022

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I had already tried those steps, but it didn't solve the problem.
I work in a studio and all the IMAC and PC computers are using the latest version of LRC with these cameras and there has never been a problem.
I think it may be a conflict of windows with the LRC.
After further testing, which I did yesterday, I think the conflict may be Windows related. And I still can't solve it.

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Community Expert ,
Jul 19, 2022 Jul 19, 2022

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Community Expert ,
Jul 20, 2022 Jul 20, 2022

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I am not sure those cameras are supported. You can check the list via this link.

https://helpx.adobe.com/lightroom-classic/kb/tethered-camera-support.html

 

warmly/j

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New Here ,
Jul 20, 2022 Jul 20, 2022

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Hi!

thank you, they are suported. 

The Canon 1200, that's the EOS Rebel T5 in the list, and the other camera is Canon R.

After further testing I think the problem has to do with certificates from Windows itself. 

On other computers (PC and IMAC) they work fine. I work daily with them. So the conclusion I can think is that the problem is in Windows and not in LrC.

 

 

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