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Lightroom Unable to Install/"Sorry, Lightroom won't run on your OS"

New Here ,
Jun 19, 2024 Jun 19, 2024

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Hey, everybody. 


I recently upgraded my PC/Monitor. I was very excited to take advantage of the better GPU/Processor for my photo editing, however every time I try to install Lightroom or Lightroom classic, I get the above error messages.

 

I am running:

Windows 10 Version 2H22 

Intel(R) Core(TM) i7-6700K @ 4.00 GHz

16 GB Ram

 

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules. A ‘bug’ is not just another word for a problem with software.]

 

And at first glance, to my technologically illiterate eyes, everything meets minimum reqs. What gives?

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Guide ,
Jun 19, 2024 Jun 19, 2024

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See this similar thread which is very close to yours.

 

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-8700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.

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Community Expert ,
Jun 20, 2024 Jun 20, 2024

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The graphics memory for the integrated GPU is probably below specs.

 

-- Johan W. Elzenga

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LEGEND ,
Jun 20, 2024 Jun 20, 2024

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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

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