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Hello, someone happens to him that after updating ligthroom, he does not open the app I get the test message every 7 days but I give him to start and I get a message all the time, apart from creative cloud I get to start I test after giving it, I get to buy now as I have already finished it and I close the account and I reopen it and I get to start the test again as a bug.
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Are you signing in via the Adobe Creative Cloud Desktop App?
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What version number of Lightroom did you have before the update? What version do you have now?