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Lightroom will not open(MAC OS Mojave)

Participant ,
Sep 25, 2018 Sep 25, 2018

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I have been unable to open LR for two days, looking for help on what to try next before doing an online support remote session with Adobe.

Before MacOS Mojave Update LR (current version) when double clicking, splash screen would appear for a few moments, then the app crashed

Tried starting up from backup catalog, same result

After Mojave update Adobe Creative Cloud launcher gave me a dialog saying something was damaged and it would attempt a repair, the launcher then installed a fresh copy of itself. I restarted, same results from LR.

Using the Adobe Launcher, I uninstalled LR, restarted and installed a fresh copy. (I saved the prefs, perhaps that is the issue?) and LR still had the same crashing, though now the splash screen does not even appear, when I try to start LR, it bounces in the dock once or twice and crashes.

Photoshop CC runs fine.

Thanks very much to the community for ideas on next steps.

Henry

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Sep 25, 2018 Sep 25, 2018

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Hi Henry,

Sorry that you cannot open Lightroom Classic CC after you've updated to MAC OS Mojave.

Could you please refer our compatibility FAQ page here: Adobe Creative Cloud apps and macOS 10.14 Mojave compatibility issues

We have discovered certain compatibility issues while using Adobe products on the latest version of MAC OS.

Also, which exact version of Lightroom are you using? (Lightroom Classic CC or Lightroom CC)

As you've mentioned that the splash screen in Lightroom does not show up, please take a look at this article Lightroom doesn't launch or closes automatically after splash screen and let us know if that helps.

Thanks,

Akash

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Participant ,
Sep 25, 2018 Sep 25, 2018

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Than ks very much, I will look the information over.

To be clear, the issue started BEFORE I updated to Mojave and continued after the update.

Version:

Adobe Lightroom CC [20180807-1548-54800d7]

Henry

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Sep 25, 2018 Sep 25, 2018

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Participant ,
Sep 25, 2018 Sep 25, 2018

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Hh jeez, I gave you the wrong version #.

LR CC opens and works fine, Classic is having the issue. The version number is:

Adobe Lightroom Classic [1186149]

Very sorry for the wrong info and taking your time with it.

Henry

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Participant ,
Sep 25, 2018 Sep 25, 2018

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I tried the techniques outlined here:

Lightroom doesn't launch or closes automatically after splash screen

After that I started getting an Adobe dialog at startup which reads:

Please uninstall and reinstall the product.

If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.

Error: 16

http://www.adobe.com/support/

I will now unintstall and reinstall

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Participant ,
Sep 25, 2018 Sep 25, 2018

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I uninstalled and reinstalled, same issue. Now the splash screen is back for just a moment before crashing

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Sep 26, 2018 Sep 26, 2018

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Thanks for the update. Please use Adobe Creative Cloud cleaner tool to remove Lightroom and then reinstall it. Here's an article that explains how to use Adobe CC cleaner tool: Use the Creative Cloud Cleaner Tool to solve installation problems

Let us know how it goes.

~Akash

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Participant ,
Sep 26, 2018 Sep 26, 2018

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I ran log checker and submitted logs

I uninstalled CC

I ran CC Cleaner Tool

I did not see the "log" file that was asked for?

I installed CC

I installed LR from CC

Same problem, please advice on next steps.

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Community Beginner ,
Sep 26, 2018 Sep 26, 2018

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I am having the same issue, just ran cleaner tool and deleted my entire CC, reinstalled Lightroom but it still just closes on the splash screen.Screen Shot 2018-09-26 at 2.07.58 PM.png

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Community Beginner ,
Sep 29, 2018 Sep 29, 2018

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Still no other ideas ...? This is the crash report I'm getting now:

Process:               Adobe Lightroom Classic [730]

Path:                  /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/MacOS/Adobe Lightroom Classic

Identifier:            com.adobe.LightroomClassicCC7

Version:               Adobe Lightroom Classic [1186149] (7.5)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           Adobe Lightroom Classic [730]

User ID:               501

Date/Time:             2018-09-29 13:36:50.208 -0700

OS Version:            Mac OS X 10.13.6 (17G65)

Report Version:        12

Anonymous UUID:        92035E2E-72B6-9590-609B-571FC4DA9E37

Time Awake Since Boot: 260 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_CRASH (SIGABRT)

Exception Codes:       0x0000000000000000, 0x0000000000000000

Exception Note:        EXC_CORPSE_NOTIFY

Application Specific Information:

terminating with uncaught exception of type dng_exception

abort() called

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   libsystem_kernel.dylib        0x00007fff6fbd7b66 __pthread_kill + 10

1   libsystem_pthread.dylib        0x00007fff6fda2080 pthread_kill + 333

2   libsystem_c.dylib              0x00007fff6fb331ae abort + 127

3   libc++abi.dylib                0x00007fff6da2df8f abort_message + 245

4   libc++abi.dylib                0x00007fff6da2e12b default_terminate_handler() + 265

5   libobjc.A.dylib                0x00007fff6ee6feab _objc_terminate() + 105

6   libc++abi.dylib                0x00007fff6da497c9 std::__terminate(void (*)()) + 8

7   libc++abi.dylib                0x00007fff6da4947a __cxa_rethrow + 99

8   libobjc.A.dylib                0x00007fff6ee6e139 objc_exception_rethrow + 40

9   com.apple.CoreFoundation      0x00007fff47c441ee CFRunLoopRunSpecific + 638

10  com.apple.HIToolbox            0x00007fff46f2ed96 RunCurrentEventLoopInMode + 286

11  com.apple.HIToolbox            0x00007fff46f2eb06 ReceiveNextEventCommon + 613

12  com.apple.HIToolbox            0x00007fff46f2e884 _BlockUntilNextEventMatchingListInModeWithFilter + 64

13  com.apple.AppKit              0x00007fff451dfa73 _DPSNextEvent + 2085

14  com.apple.AppKit              0x00007fff45975e34 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3044

15  com.apple.AppKit              0x00007fff451d4885 -[NSApplication run] + 764

16  com.apple.AppKit              0x00007fff451a3a72 NSApplicationMain + 804

17  com.adobe.LightroomClassicCC7 0x0000000101abaaa5 main + 1577

18  libdyld.dylib                  0x00007fff6fa87015 start + 1

Thread 1:

0   libsystem_kernel.dylib        0x00007fff6fbd828a __workq_kernreturn + 10

1   libsystem_pthread.dylib        0x00007fff6fd9f20e _pthread_wqthread + 1552

2   libsystem_pthread.dylib        0x00007fff6fd9ebe9 start_wqthread + 13

Thread 2:

0   libsystem_kernel.dylib        0x00007fff6fbd828a __workq_kernreturn + 10

1   libsystem_pthread.dylib        0x00007fff6fd9f20e _pthread_wqthread + 1552

2   libsystem_pthread.dylib        0x00007fff6fd9ebe9 start_wqthread + 13

Thread 3:

0   libsystem_kernel.dylib        0x00007fff6fbd828a __workq_kernreturn + 10

1   libsystem_pthread.dylib        0x00007fff6fd9f009 _pthread_wqthread + 1035

2   libsystem_pthread.dylib        0x00007fff6fd9ebe9 start_wqthread + 13

Thread 4:

0   libsystem_kernel.dylib        0x00007fff6fbd828a __workq_kernreturn + 10

1   libsystem_pthread.dylib        0x00007fff6fd9f009 _pthread_wqthread + 1035

2   libsystem_pthread.dylib        0x00007fff6fd9ebe9 start_wqthread + 13

Thread 5:

0   libsystem_kernel.dylib        0x00007fff6fbd828a __workq_kernreturn + 10

1   libsystem_pthread.dylib        0x00007fff6fd9f20e _pthread_wqthread + 1552

2   libsystem_pthread.dylib        0x00007fff6fd9ebe9 start_wqthread + 13

Thread 6:: Worker Thread Dispatcher

0   libsystem_kernel.dylib        0x00007fff6fbd7a16 __psynch_cvwait + 10

1   libsystem_pthread.dylib        0x00007fff6fda0589 _pthread_cond_wait + 732

2   com.adobe.ag.kernel            0x0000000101d5714f AgConditionLock_wait + 40

3   com.adobe.ag.kernel            0x0000000101d50ce8 AgTransitQueue_dequeueToLuaState + 112

4   com.adobe.ag.kernel            0x0000000101d51721 0x101d30000 + 136993

5   com.adobe.ag.kernel            0x0000000101d3a114 0x101d30000 + 41236

6   com.adobe.ag.kernel            0x0000000101d49254 0x101d30000 + 102996

7   com.adobe.ag.kernel            0x0000000101d3a57c 0x101d30000 + 42364

8   com.adobe.ag.kernel            0x0000000101d323ad lua_call + 39

9   com.adobe.ag.substrate        0x0000000101e9fe98 AgLua_callWithAutoReleasePool + 85

10  com.adobe.ag.kernel            0x0000000101d3a114 0x101d30000 + 41236

11  com.adobe.ag.kernel            0x0000000101d49254 0x101d30000 + 102996

12  com.adobe.ag.kernel            0x0000000101d3a57c 0x101d30000 + 42364

13  com.adobe.ag.kernel            0x0000000101d39c58 0x101d30000 + 40024

14  com.adobe.ag.kernel            0x0000000101d3a7d8 0x101d30000 + 42968

15  com.adobe.ag.kernel            0x0000000101d32430 lua_pcall + 102

16  com.adobe.ag.substrate        0x0000000101e92220 0x101e79000 + 102944

17  com.apple.Foundation          0x00007fff49d4f1f8 __NSThread__start__ + 1197

18  libsystem_pthread.dylib        0x00007fff6fd9f661 _pthread_body + 340

19  libsystem_pthread.dylib        0x00007fff6fd9f50d _pthread_start + 377

20  libsystem_pthread.dylib        0x00007fff6fd9ebf9 thread_start + 13

Thread 7:: cr_scratch

0   libsystem_kernel.dylib        0x00007fff6fbd7a16 __psynch_cvwait + 10

1   libsystem_pthread.dylib        0x00007fff6fda0589 _pthread_cond_wait + 732

2   libc++.1.dylib                0x00007fff6d9dbcb0 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18

3   com.adobe.ag.AgImageIO        0x000000010cbb0863 0x10c7ec000 + 3950691

4   com.adobe.ag.AgImageIO        0x000000010c8f93a7 0x10c7ec000 + 1102759

5   libsystem_pthread.dylib        0x00007fff6fd9f661 _pthread_body + 340

6   libsystem_pthread.dylib        0x00007fff6fd9f50d _pthread_start + 377

7   libsystem_pthread.dylib        0x00007fff6fd9ebf9 thread_start + 13

Thread 8:: AgFileWatching

0   libsystem_kernel.dylib        0x00007fff6fbd8bea kevent + 10

1   com.adobe.ag.substrate        0x0000000101e8163f 0x101e79000 + 34367

2   com.adobe.ag.kernel            0x0000000101d3a114 0x101d30000 + 41236

3   com.adobe.ag.kernel            0x0000000101d3a56b 0x101d30000 + 42347

4   com.adobe.ag.kernel            0x0000000101d39c58 0x101d30000 + 40024

5   com.adobe.ag.kernel            0x0000000101d3a7d8 0x101d30000 + 42968

6   com.adobe.ag.kernel            0x0000000101d32430 lua_pcall + 102

7   com.adobe.ag.kernel            0x0000000101d341ca 0x101d30000 + 16842

8   com.adobe.ag.kernel            0x0000000101d3a114 0x101d30000 + 41236

9   com.adobe.ag.kernel            0x0000000101d49254 0x101d30000 + 102996

10  com.adobe.ag.kernel            0x0000000101d39c58 0x101d30000 + 40024

11  com.adobe.ag.kernel            0x0000000101d3a61c lua_resume + 113

12  com.adobe.ag.kernel            0x0000000101d34e0c 0x101d30000 + 19980

13  com.adobe.ag.kernel            0x0000000101d34c8c 0x101d30000 + 19596

14  com.adobe.ag.kernel            0x0000000101d3a114 0x101d30000 + 41236

15  com.adobe.ag.kernel            0x0000000101d49254 0x101d30000 + 102996

16  com.adobe.ag.kernel            0x0000000101d3a57c 0x101d30000 + 42364

17  com.adobe.ag.kernel            0x0000000101d323ad lua_call + 39

18  com.adobe.ag.substrate        0x0000000101e9fe98 AgLua_callWithAutoReleasePool + 85

19  com.adobe.ag.kernel            0x0000000101d3a114 0x101d30000 + 41236

20  com.adobe.ag.kernel            0x0000000101d49254 0x101d30000 + 102996

21  com.adobe.ag.kernel            0x0000000101d3a57c 0x101d30000 + 42364

22  com.adobe.ag.kernel            0x0000000101d39c58 0x101d30000 + 40024

23  com.adobe.ag.kernel            0x0000000101d3a7d8 0x101d30000 + 42968

24  com.adobe.ag.kernel            0x0000000101d32430 lua_pcall + 102

25  com.adobe.ag.substrate        0x0000000101e92220 0x101e79000 + 102944

26  com.apple.Foundation          0x00007fff49d4f1f8 __NSThread__start__ + 1197

27  libsystem_pthread.dylib        0x00007fff6fd9f661 _pthread_body + 340

28  libsystem_pthread.dylib        0x00007fff6fd9f50d _pthread_start + 377

29  libsystem_pthread.dylib        0x00007fff6fd9ebf9 thread_start + 13

Thread 9:: Queue Processor - AgPhotoAvailability

0   libsystem_kernel.dylib        0x00007fff6fbd7a16 __psynch_cvwait + 10

1   libsystem_pthread.dylib        0x00007fff6fda0589 _pthread_cond_wait + 732

2   com.adobe.ag.kernel            0x0000000101d5714f AgConditionLock_wait + 40

3   com.adobe.ag.kernel            0x0000000101d50ce8 AgTransitQueue_dequeueToLuaState + 112

4   com.adobe.ag.kernel            0x0000000101d51721 0x101d30000 + 136993

5   com.adobe.ag.kernel            0x0000000101d3a114 0x101d30000 + 41236

6   com.adobe.ag.kernel            0x0000000101d3a56b 0x101d30000 + 42347

7   com.adobe.ag.kernel            0x0000000101d323ad lua_call + 39

8   com.adobe.ag.substrate        0x0000000101e9fe98 AgLua_callWithAutoReleasePool + 85

9   com.adobe.ag.kernel            0x0000000101d3a114 0x101d30000 + 41236

10  com.adobe.ag.kernel            0x0000000101d49254 0x101d30000 + 102996

11  com.adobe.ag.kernel            0x0000000101d3a57c 0x101d30000 + 42364

12  com.adobe.ag.kernel            0x0000000101d39c58 0x101d30000 + 40024

13  com.adobe.ag.kernel            0x0000000101d3a7d8 0x101d30000 + 42968

14  com.adobe.ag.kernel            0x0000000101d32430 lua_pcall + 102

15  com.adobe.ag.kernel            0x0000000101d341ca 0x101d30000 + 16842

16  com.adobe.ag.kernel            0x0000000101d3a114 0x101d30000 + 41236

17  com.adobe.ag.kernel            0x0000000101d3a56b 0x101d30000 + 42347

18  com.adobe.ag.kernel            0x0000000101d323ad lua_call + 39

19  com.adobe.ag.substrate        0x0000000101e9fe98 AgLua_callWithAutoReleasePool + 85

20  com.adobe.ag.kernel            0x0000000101d3a114 0x101d30000 + 41236

21  com.adobe.ag.kernel            0x0000000101d49254 0x101d30000 + 102996

22  com.adobe.ag.kernel            0x0000000101d3a57c 0x101d30000 + 42364

23  com.adobe.ag.kernel            0x0000000101d39c58 0x101d30000 + 40024

24  com.adobe.ag.kernel            0x0000000101d3a7d8 0x101d30000 + 42968

25  com.adobe.ag.kernel            0x0000000101d32430 lua_pcall + 102

26  com.adobe.ag.substrate        0x0000000101e92220 0x101e79000 + 102944

27  com.apple.Foundation          0x00007fff49d4f1f8 __NSThread__start__ + 1197

28  libsystem_pthread.dylib        0x00007fff6fd9f661 _pthread_body + 340

29  libsystem_pthread.dylib        0x00007fff6fd9f50d _pthread_start + 377

30  libsystem_pthread.dylib        0x00007fff6fd9ebf9 thread_start + 13

Thread 10:: AsyncDataServer

0   libsystem_kernel.dylib        0x00007fff6fbd7a16 __psynch_cvwait + 10

1   libsystem_pthread.dylib        0x00007fff6fda0589 _pthread_cond_wait + 732

2   com.adobe.ag.kernel            0x0000000101d571ea AgConditionLock_wait + 195

3   com.adobe.ag.kernel            0x0000000101d50ce8 AgTransitQueue_dequeueToLuaState + 112

4   com.adobe.ag.kernel            0x0000000101d51721 0x101d30000 + 136993

5   com.adobe.ag.kernel            0x0000000101d3a114 0x101d30000 + 41236

6   com.adobe.ag.kernel            0x0000000101d49254 0x101d30000 + 102996

7   com.adobe.ag.kernel            0x0000000101d3a57c 0x101d30000 + 42364

8   com.adobe.ag.kernel            0x0000000101d323ad lua_call + 39

9   com.adobe.ag.substrate        0x0000000101e9fe98 AgLua_callWithAutoReleasePool + 85

10  com.adobe.ag.kernel            0x0000000101d3a114 0x101d30000 + 41236

11  com.adobe.ag.kernel            0x0000000101d49254 0x101d30000 + 102996

12  com.adobe.ag.kernel            0x0000000101d3a57c 0x101d30000 + 42364

13  com.adobe.ag.kernel            0x0000000101d39c58 0x101d30000 + 40024

14  com.adobe.ag.kernel            0x0000000101d3a7d8 0x101d30000 + 42968

15  com.adobe.ag.kernel            0x0000000101d32430 lua_pcall + 102

16  com.adobe.ag.substrate        0x0000000101e92220 0x101e79000 + 102944

17  com.apple.Foundation          0x00007fff49d4f1f8 __NSThread__start__ + 1197

18  libsystem_pthread.dylib        0x00007fff6fd9f661 _pthread_body + 340

19  libsystem_pthread.dylib        0x00007fff6fd9f50d _pthread_start + 377

20  libsystem_pthread.dylib        0x00007fff6fd9ebf9 thread_start + 13

Thread 11:

0   libsystem_kernel.dylib        0x00007fff6fbd828a __workq_kernreturn + 10

1   libsystem_pthread.dylib        0x00007fff6fd9f009 _pthread_wqthread + 1035

2   libsystem_pthread.dylib        0x00007fff6fd9ebe9 start_wqthread + 13

Thread 12:

0   libsystem_kernel.dylib        0x00007fff6fbce20a mach_msg_trap + 10

1   libsystem_kernel.dylib        0x00007fff6fbcd724 mach_msg + 60

2   com.apple.CoreFoundation      0x00007fff47c45785 __CFRunLoopServiceMachPort + 341

3   com.apple.CoreFoundation      0x00007fff47c44ad7 __CFRunLoopRun + 1783

4   com.apple.CoreFoundation      0x00007fff47c44153 CFRunLoopRunSpecific + 483

5   IMSLib.dylib                  0x000000010647802b 0x106471000 + 28715

6   IMSLib.dylib                  0x0000000106478b00 0x106471000 + 31488

7   IMSLib.dylib                  0x0000000106494899 0x106471000 + 145561

8   IMSLib.dylib                  0x0000000106493a79 0x106471000 + 141945

9   IMSLib.dylib                  0x00000001064b9b29 0x106471000 + 297769

10  IMSLib.dylib                  0x000000010649d1b6 0x106471000 + 180662

11  IMSLib.dylib                  0x00000001064831f8 0x106471000 + 74232

12  libsystem_pthread.dylib        0x00007fff6fd9f661 _pthread_body + 340

13  libsystem_pthread.dylib        0x00007fff6fd9f50d _pthread_start + 377

14  libsystem_pthread.dylib        0x00007fff6fd9ebf9 thread_start + 13

Thread 13:: com.apple.NSURLConnectionLoader

0   libsystem_kernel.dylib        0x00007fff6fbce20a mach_msg_trap + 10

1   libsystem_kernel.dylib        0x00007fff6fbcd724 mach_msg + 60

2   com.apple.CoreFoundation      0x00007fff47c45785 __CFRunLoopServiceMachPort + 341

3   com.apple.CoreFoundation      0x00007fff47c44ad7 __CFRunLoopRun + 1783

4   com.apple.CoreFoundation      0x00007fff47c44153 CFRunLoopRunSpecific + 483

5   com.apple.CFNetwork            0x00007fff46d8ee84 -[__CoreSchedulingSetRunnable runForever] + 722

6   com.apple.Foundation          0x00007fff49d4f1f8 __NSThread__start__ + 1197

7   libsystem_pthread.dylib        0x00007fff6fd9f661 _pthread_body + 340

8   libsystem_pthread.dylib        0x00007fff6fd9f50d _pthread_start + 377

9   libsystem_pthread.dylib        0x00007fff6fd9ebf9 thread_start + 13

Thread 14:: com.apple.NSEventThread

0   libsystem_kernel.dylib        0x00007fff6fbce20a mach_msg_trap + 10

1   libsystem_kernel.dylib        0x00007fff6fbcd724 mach_msg + 60

2   com.apple.CoreFoundation      0x00007fff47c45785 __CFRunLoopServiceMachPort + 341

3   com.apple.CoreFoundation      0x00007fff47c44ad7 __CFRunLoopRun + 1783

4   com.apple.CoreFoundation      0x00007fff47c44153 CFRunLoopRunSpecific + 483

5   com.apple.AppKit              0x00007fff4531cfc4 _NSEventThread + 184

6   libsystem_pthread.dylib        0x00007fff6fd9f661 _pthread_body + 340

7   libsystem_pthread.dylib        0x00007fff6fd9f50d _pthread_start + 377

8   libsystem_pthread.dylib        0x00007fff6fd9ebf9 thread_start + 13

Thread 15:: Worker Thread

0   libsystem_kernel.dylib        0x00007fff6fbd7a16 __psynch_cvwait + 10

1   libsystem_pthread.dylib        0x00007fff6fda0589 _pthread_cond_wait + 732

2   com.adobe.ag.kernel            0x0000000101d5714f AgConditionLock_wait + 40

3   com.adobe.ag.kernel            0x0000000101d50ce8 AgTransitQueue_dequeueToLuaState + 112

4   com.adobe.ag.kernel            0x0000000101d51721 0x101d30000 + 136993

5   com.adobe.ag.kernel            0x0000000101d3a114 0x101d30000 + 41236

6   com.adobe.ag.kernel            0x0000000101d49254 0x101d30000 + 102996

7   com.adobe.ag.kernel            0x0000000101d3a57c 0x101d30000 + 42364

8   com.adobe.ag.kernel            0x0000000101d39c58 0x101d30000 + 40024

9   com.adobe.ag.kernel            0x0000000101d3a7d8 0x101d30000 + 42968

10  com.adobe.ag.kernel            0x0000000101d32430 lua_pcall + 102

11  com.adobe.ag.kernel            0x0000000101d341ca 0x101d30000 + 16842

12  com.adobe.ag.kernel            0x0000000101d3a114 0x101d30000 + 41236

13  com.adobe.ag.kernel            0x0000000101d3a56b 0x101d30000 + 42347

14  com.adobe.ag.kernel            0x0000000101d323ad lua_call + 39

15  com.adobe.ag.substrate        0x0000000101e9fe98 AgLua_callWithAutoReleasePool + 85

16  com.adobe.ag.kernel            0x0000000101d3a114 0x101d30000 + 41236

17  com.adobe.ag.kernel            0x0000000101d49254 0x101d30000 + 102996

18  com.adobe.ag.kernel            0x0000000101d3a57c 0x101d30000 + 42364

19  com.adobe.ag.kernel            0x0000000101d39c58 0x101d30000 + 40024

20  com.adobe.ag.kernel            0x0000000101d3a7d8 0x101d30000 + 42968

21  com.adobe.ag.kernel            0x0000000101d32430 lua_pcall + 102

22  com.adobe.ag.substrate        0x0000000101e92220 0x101e79000 + 102944

23  com.apple.Foundation          0x00007fff49d4f1f8 __NSThread__start__ + 1197

24  libsystem_pthread.dylib        0x00007fff6fd9f661 _pthread_body + 340

25  libsystem_pthread.dylib        0x00007fff6fd9f50d _pthread_start + 377

26  libsystem_pthread.dylib        0x00007fff6fd9ebf9 thread_start + 13

Thread 16:: Worker Thread

0   libsystem_kernel.dylib        0x00007fff6fbd7a16 __psynch_cvwait + 10

1   libsystem_pthread.dylib        0x00007fff6fda0589 _pthread_cond_wait + 732

2   com.adobe.ag.kernel            0x0000000101d5714f AgConditionLock_wait + 40

3   com.adobe.ag.kernel            0x0000000101d50ce8 AgTransitQueue_dequeueToLuaState + 112

4   com.adobe.ag.kernel            0x0000000101d51721 0x101d30000 + 136993

5   com.adobe.ag.kernel            0x0000000101d3a114 0x101d30000 + 41236

6   com.adobe.ag.kernel            0x0000000101d49254 0x101d30000 + 102996

7   com.adobe.ag.kernel            0x0000000101d3a57c 0x101d30000 + 42364

8   com.adobe.ag.kernel            0x0000000101d39c58 0x101d30000 + 40024

9   com.adobe.ag.kernel            0x0000000101d3a7d8 0x101d30000 + 42968

10  com.adobe.ag.kernel            0x0000000101d32430 lua_pcall + 102

11  com.adobe.ag.kernel            0x0000000101d341ca 0x101d30000 + 16842

12  com.adobe.ag.kernel            0x0000000101d3a114 0x101d30000 + 41236

13  com.adobe.ag.kernel            0x0000000101d3a56b 0x101d30000 + 42347

14  com.adobe.ag.kernel            0x0000000101d323ad lua_call + 39

15  com.adobe.ag.substrate        0x0000000101e9fe98 AgLua_callWithAutoReleasePool + 85

16  com.adobe.ag.kernel            0x0000000101d3a114 0x101d30000 + 41236

17  com.adobe.ag.kernel            0x0000000101d49254 0x101d30000 + 102996

18  com.adobe.ag.kernel            0x0000000101d3a57c 0x101d30000 + 42364

19  com.adobe.ag.kernel            0x0000000101d39c58 0x101d30000 + 40024

20  com.adobe.ag.kernel            0x0000000101d3a7d8 0x101d30000 + 42968

21  com.adobe.ag.kernel            0x0000000101d32430 lua_pcall + 102

22  com.adobe.ag.substrate        0x0000000101e92220 0x101e79000 + 102944

23  com.apple.Foundation          0x00007fff49d4f1f8 __NSThread__start__ + 1197

24  libsystem_pthread.dylib        0x00007fff6fd9f661 _pthread_body + 340

25  libsystem_pthread.dylib        0x00007fff6fd9f50d _pthread_start + 377

26  libsystem_pthread.dylib        0x00007fff6fd9ebf9 thread_start + 13

Thread 17:

0   libsystem_kernel.dylib        0x00007fff6fbd7c32 __recvfrom + 10

1   VulcanMessage5.dylib          0x0000000119da8386 vcfoundation::net::Bsd::Recv(int, void*, int, int) + 16

2   VulcanMessage5.dylib          0x0000000119da75fd vcfoundation::io::BSDNamedPipe::Read(void*, unsigned long) + 21

3   VulcanMessage5.dylib          0x0000000119da69b8 vcfoundation::io::BufferedReader::InternalRead(char*, long) + 82

4   VulcanMessage5.dylib          0x0000000119da68ee vcfoundation::io::BufferedReader::Read(void*, unsigned long) + 50

5   VulcanMessage5.dylib          0x0000000119da1498 vcfoundation::io::IVCChannel::ReadFully(void*, unsigned long) + 46

6   VulcanMessage5.dylib          0x0000000119da1936 vcfoundation::io::Serializer::InternalDeserialize() + 30

7   VulcanMessage5.dylib          0x0000000119da18dd vcfoundation::io::Serializer::Deserialize() + 9

8   VulcanMessage5.dylib          0x0000000119da5762 vcfoundation::ncomm::Connection::ReadIn() + 22

9   VulcanMessage5.dylib          0x0000000119da5489 vcfoundation::ncomm::NCService::ReadResponse(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&, vcfoundation::ncomm::NCService::ConRef&) + 37

10  VulcanMessage5.dylib          0x0000000119da510a vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&) + 166

11  VulcanMessage5.dylib          0x0000000119da505d vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*) + 29

12  VulcanMessage5.dylib          0x0000000119d97e66 adobe::vulcan::servicemgr::CSIRequest::Execute() + 50

13  VulcanMessage5.dylib          0x0000000119d9891f adobe::vulcan::servicemgr::RegisterForEventsRequest::Run() + 1005

14  VulcanMessage5.dylib          0x0000000119da6288 vcfoundation::thread::AbstractThread::Run() + 50

15  VulcanMessage5.dylib          0x0000000119da7da9 vcfoundation::thread::Thread::ThreadProc(void*) + 9

16  libsystem_pthread.dylib        0x00007fff6fd9f661 _pthread_body + 340

17  libsystem_pthread.dylib        0x00007fff6fd9f50d _pthread_start + 377

18  libsystem_pthread.dylib        0x00007fff6fd9ebf9 thread_start + 13

Thread 18:: com.apple.CFSocket.private

0   libsystem_kernel.dylib        0x00007fff6fbd7cf2 __select + 10

1   com.apple.CoreFoundation      0x00007fff47c7f88b __CFSocketManager + 635

2   libsystem_pthread.dylib        0x00007fff6fd9f661 _pthread_body + 340

3   libsystem_pthread.dylib        0x00007fff6fd9f50d _pthread_start + 377

4   libsystem_pthread.dylib        0x00007fff6fd9ebf9 thread_start + 13

Thread 19:

0   libsystem_kernel.dylib        0x00007fff6fbce20a mach_msg_trap + 10

1   libsystem_kernel.dylib        0x00007fff6fbcd724 mach_msg + 60

2   com.apple.CoreFoundation      0x00007fff47c45785 __CFRunLoopServiceMachPort + 341

3   com.apple.CoreFoundation      0x00007fff47c44ad7 __CFRunLoopRun + 1783

4   com.apple.CoreFoundation      0x00007fff47c44153 CFRunLoopRunSpecific + 483

5   com.adobe.headlights.LogSessionFramework 0x000000011a4bca03 NetworkStream_Mac::GetConfig(std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&) + 423

6   com.adobe.headlights.LogSessionFramework 0x000000011a4c1ac8 RealTimeProcessor::GetFilterConfigFile(std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >&, int) + 1270

7   com.adobe.headlights.LogSessionFramework 0x000000011a4bfb1a RealTimeProcessor::WorkerThread(int, int) + 218

8   com.adobe.headlights.LogSessionFramework 0x000000011a544869 boost::(anonymous namespace)::thread_proxy(void*) + 185

9   libsystem_pthread.dylib        0x00007fff6fd9f661 _pthread_body + 340

10  libsystem_pthread.dylib        0x00007fff6fd9f50d _pthread_start + 377

11  libsystem_pthread.dylib        0x00007fff6fd9ebf9 thread_start + 13

Thread 0 crashed with X86 Thread State (64-bit):

  rax: 0x0000000000000000  rbx: 0x00007fffa859a380  rcx: 0x00007ffeee146b38  rdx: 0x0000000000000000

  rdi: 0x0000000000000307  rsi: 0x0000000000000006  rbp: 0x00007ffeee146b70  rsp: 0x00007ffeee146b38

   r8: 0x00007ffeee146a00   r9: 0x00007ffeee146bd0  r10: 0x0000000000000000  r11: 0x0000000000000206

  r12: 0x0000000000000307  r13: 0x0000000000000030  r14: 0x0000000000000006  r15: 0x000000000000002d

  rip: 0x00007fff6fbd7b66  rfl: 0x0000000000000206  cr2: 0x00007fffa8577168

 

Logical CPU:     0

Error Code:      0x02000148

Trap Number:     133

Binary Images:

       0x101ab8000 -        0x101ad5fff +com.adobe.LightroomClassicCC7 (Adobe Lightroom Classic [1186149] - 7.5) <5CB67C84-4A01-3406-A588-CB37A2B9E649> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/MacOS/Adobe Lightroom Classic

       0x101ae8000 -        0x101b7cff7 +ExtLib.dylib (1.0.1.13 - 1.0.1.13) <CAED7607-41A1-38A2-A17A-FD222FED32C4> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/ExtLib.dylib

       0x101b9c000 -        0x101cf6feb +ZXPSignLib-minimal-dylib.dylib (0) <C7407AC6-367A-3281-81F8-B49A3484014C> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/ZXPSignLib-minimal-dylib.dylib

       0x101d30000 -        0x101d67fff +com.adobe.ag.kernel (AgKernel Version 1.0 - 1.0) <E1D0CFF7-DFA3-3D84-AAD3-C5D4DBFE0F00> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/AgKernel.framework/Versions/A/AgKernel

       0x101d7e000 -        0x101e2afff +com.adobe.ag.ui (views version 0.0.1d1 - 0) <E13530CD-698C-3DFE-BE1A-7F2B897530D6> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/AgUI.framework/Versions/A/AgUI

       0x101e79000 -        0x101ebcfff +com.adobe.ag.substrate (com.adobe.ag.substrate 7.5 - 1.0) <1FEB517D-B835-3399-9030-AF3BDC2C9AF9> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/AgSubstrate.framework/Versions/A/AgSubstrate

       0x101eed000 -        0x101ffafff +com.adobe.amtlib (10.0.0.221 - 10.0.0.221) <2DB81FF7-87C4-3307-A45E-96FCF6FD8AB1> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib

       0x102015000 -        0x103e67fff +com.adobe.wichitafoundation (com.adobe.wichitafoundation 7.5 - 1.0) <3746A6EA-7F2D-3B0C-A231-472C580CC276> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/WichitaFoundation.agtoolkit/Versions/A/WichitaFoundation

       0x105e77000 -        0x105e77fff +com.adobe.lightroom.AdobeCrashReporter (1.0) <C102F447-F8CA-3BAB-AE56-006E9FDE1128> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/PlugIns/Adobe Crash Reporter.bundle/Contents/MacOS/Adobe Crash Reporter

       0x105e7c000 -        0x105e82fff +com.adobe.AdobeCrashReporter (7.6 - 7.6.0) <FA36FB74-CC30-3BFC-BC2C-4025E64F8C6A> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter

       0x106471000 -        0x1065c1ff7 +IMSLib.dylib (10.0.0.35 - 10.0.0.35) <0F67F73D-2BD4-3432-AB6F-47C632068CBB> /Library/Application Support/Adobe/*/IMSLib.dylib

       0x106913000 -        0x106956ff7 +com.adobe.AAM.AdobeUpdaterNotificationFramework (UpdaterNotifications 10.0.0.1 - 10.0.0.1) <624E6E8F-ACC9-3802-83A3-51970E64F769> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/UpdaterNotifications.framework/Versions/A/UpdaterNotifications

       0x107a2f000 -        0x107a30ff3 +com.adobe.ag.xml (com.adobe.ag.xml 7.5 - 1.0) <F284C89B-DB0F-3651-8F6F-AA6A029E9526> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/XML.agtoolkit/Contents/MacOS/XML

       0x107a35000 -        0x107a3dfff +com.adobe.lightroom.import (com.adobe.ag.import 7.5 - 1.0) <84F33BDA-D267-3AA5-96BD-60B5CC7943EF> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/PlugIns/Import.lrmodule/Contents/MacOS/Import

       0x107a60000 -        0x107a9bfff +libtbb.dylib (0) <F275AA68-CB02-3242-93B3-B4D2AE7684E8> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/libtbb.dylib

       0x107ade000 -        0x107b06fff +libtbbmalloc.dylib (0) <676054B1-7523-30BD-BE8C-2521A809E1B5> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/libtbbmalloc.dylib

       0x10842c000 -        0x108437ffb +com.adobe.ag.video-toolkit (com.adobe.ag.video_toolkit 7.5 - 1) <502AF30F-F85C-3257-8B5A-481678AECA94> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/video_toolkit.agtoolkit/Contents/MacOS/video_toolkit

       0x108446000 -        0x108488ff7 +com.adobe.ag.bridgetalk (com.adobe.ag.bridgetalk 7.5 - 1.0) <63F4577F-ED33-3277-BA71-107C45182B1A> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/BridgeTalk.agtoolkit/Contents/MacOS/BridgeTalk

       0x109209000 -        0x109212ff7 +com.adobe.boost_signals.framework (11.0.0 - 11.0.0.0) <0A99B4EA-596D-3DB3-85DF-2A7F9520F702> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals

       0x109220000 -        0x109221ffb +com.adobe.boost_system.framework (11.0.0 - 11.0.0.0) <B8F95930-B15A-3962-9D9C-D874EF17AF11> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system

       0x109227000 -        0x10922afff +com.adobe.boost_date_time.framework (11.0.0 - 11.0.0.0) <7D986AAE-62D4-35B4-A0EF-C99E910BB477> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time

       0x109234000 -        0x109240fff +com.adobe.boost_threads.framework (11.0.0 - 11.0.0.0) <FFDF5402-A0DB-31BB-9C6E-8E523D543465> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads

       0x109252000 -        0x10925fff7 +com.adobe.boost_filesystem.framework (11.0.0 - 11.0.0.0) <93BB6545-6A6D-3AD5-8D90-D3BA44508990> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesystem

       0x10926c000 -        0x109283fff +com.adobe.dvaunittesting.framework (11.0.0 - 11.0.0.0) <476055A4-5F8D-3156-BBA9-5D4153C1999C> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/dvaunittesting.framework/Versions/A/dvaunittesting

       0x10c6f0000 -        0x10c713ff7 +com.adobe.dvamarshal.framework (11.0.0 - 11.0.0.0) <43F04122-C8B0-3E13-B526-823570F33B40> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/dvamarshal.framework/Versions/A/dvamarshal

       0x10c74e000 -        0x10c798acf  dyld (551.4) <8A72DE9C-A136-3506-AA02-4BA2B82DCAF3> /usr/lib/dyld

       0x10c7ec000 -        0x11050afd7 +com.adobe.ag.AgImageIO (com.adobe.ag.AgImageIO 7.5 - 1.0.0d1) <966FD38E-554F-35F9-941D-42631BD625A5> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/CameraRaw.lrtoolkit/CameraRaw

       0x110c89000 -        0x110cc8ff7 +com.adobe.dvamediatypes.framework (11.0.0 - 11.0.0.0) <867EB75B-534D-3962-9B9C-E0B106E2E268> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/dvamediatypes.framework/Versions/A/dvamediatypes

       0x110cee000 -        0x110d49fff +com.adobe.dvatransport.framework (11.0.0 - 11.0.0.0) <9AE86CDF-87AD-3C78-ADB1-4381F0BE7488> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/dvatransport.framework/Versions/A/dvatransport

       0x111402000 -        0x111709ff7 +com.adobe.mediacoreif.framework (11.0.0 - 11.0.0.0) <85B5942E-059C-3649-AF1F-D142C0E73E87> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/mediacoreif.framework/mediacoreif

       0x1118f5000 -        0x111c3bfff +com.adobe.dvacore.framework (11.0.0 - 11.0.0.0) <12EAF474-BFAF-31D9-891E-B561EC545D4D> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore

       0x111dcc000 -        0x111f8bfff +com.adobe.dynamiclink.framework (11.0.0 - 11.0.0.0) <80293DFD-F28A-381F-83AB-D2CC277658C5> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/dynamiclink.framework/Versions/A/dynamiclink

       0x1120f0000 -        0x11218ffcf +com.adobe.dvaaudiodevice.framework (11.0.0 - 11.0.0.0) <487E4FEC-9EFD-3D1A-8075-FCA30531943D> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/dvaaudiodevice.framework/Versions/A/dvaaudiodevice

       0x112212000 -        0x1122c6fcf +com.adobe.dvaplayer.framework (11.0.0 - 11.0.0.0) <AF01D0A6-7276-3742-8F70-5C4E6F1B39CC> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/dvaplayer.framework/Versions/A/dvaplayer

       0x112561000 -        0x1125a8fff +com.adobe.ag.cef-toolkit (com.adobe.ag.cef_toolkit 7.5 - 1.0) <5CF0ECD0-8F96-398E-9008-9D03F37132F5> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/cef_toolkit.agtoolkit/Contents/MacOS/cef_toolkit

       0x1125c5000 -        0x116152f1f +libcef.dylib (31523.6.11) <7E427337-65A2-3B49-AD70-9C9BE02F4C01> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/Chromium Embedded Framework.framework/Versions/A/libcef.dylib

       0x11655f000 -        0x1166d0ff7 +imshelper.dylib (1.0.0.22 - 1.0.0.22) <D1014FA3-607E-3AA8-8D56-04723CF5EFB1> /Library/Application Support/Adobe/*/imshelper.dylib

       0x119d2a000 -        0x119d2dff7 +com.adobe.ag.headlights (com.adobe.ag.Headlights 7.5 - 1.0) <AB7DE81A-C933-3C1F-9231-0D896BD66A5B> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/PlugIns/AdobeHeadlights.lrmodule/Contents/MacOS/AdobeHeadlights

       0x119d63000 -        0x119d71ffb +com.adobe.ag.AgNetClient (com.adobe.ag.AgNetClient 7.5 - 1.0.0d1) <7BD359B6-7FE1-3455-A86D-36209ACD04BD> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/AgNetClient.agtoolkit/AgNetClient

       0x119d7e000 -        0x119d81fff +com.adobe.ag.vulcan (com.adobe.ag.vulcan 7.5 - 1.0) <B826AC83-13AB-3A2C-B293-E9C3AE2CD7BA> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/Vulcan.agtoolkit/Contents/MacOS/Vulcan

       0x119d8a000 -        0x119dc2ff7 +VulcanMessage5.dylib (5.2.0.35 - 5.2.0.35 Copyright 2015, Adobe Systems Incorporated. All rights reserved.) <4B0B878A-02F8-3EB1-89D5-4071034EDD0D> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/VulcanMessaging.framework/Versions/A/VulcanMessage5.dylib

       0x11a37c000 -        0x11a394ff7 +com.adobe.ag.help (com.adobe.ag.help 7.5 - 1.0) <789975AC-1BF0-3293-AED1-B481DD71025B> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/PlugIns/AdobeHelpClient.lrmodule/Contents/MacOS/AdobeHelpClient

       0x11a39e000 -        0x11a3d6fff +com.adobe.pip (7.4.1.112.46866) <728B8830-2C34-343A-B763-7B5EB07BAC06> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Frameworks/AdobePIP.framework/AdobePIP

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    0x7fff4ac93000 -     0x7fff4b979fff  com.apple.JavaScriptCore (13605 - 13605.3.8) <E6B49CDA-72F0-3E58-85EF-98AF10CE04B0> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore

    0x7fff4b991000 -     0x7fff4b9aaff7  com.apple.Kerberos (3.0 - 1) <F86DCCDF-93C1-38B3-82C2-477C12E8EE6D> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos

    0x7fff4bc69000 -     0x7fff4bc70fff  com.apple.MediaAccessibility (1.0 - 114) <9F72AACD-BAEB-3646-BD0F-12C47591C20D> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessibility

    0x7fff4bd20000 -     0x7fff4c38aff7  com.apple.MediaToolbox (1.0 - 2276.68) <CB6791F2-B401-360E-9531-BFBC5138254E> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox

    0x7fff4c38c000 -     0x7fff4c40dfff  com.apple.Metal (125.30 - 125.30) <975FD6B5-D695-346A-869F-0584A968D100> /System/Library/Frameworks/Metal.framework/Versions/A/Metal

    0x7fff4c42a000 -     0x7fff4c445fff  com.apple.MetalPerformanceShaders.MPSCore (1.0 - 1) <AD754E8F-CA00-3878-9AF3-208C224A230B> /System/Library/Frameworks/MetalPerformanceShaders.framework/Frameworks/MPSCore.framework/Versions/A/MPSCore

    0x7fff4c446000 -     0x7fff4c4b5fef  com.apple.MetalPerformanceShaders.MPSImage (1.0 - 1) <338B7779-E608-3D68-8A07-2ACC11299744> /System/Library/Frameworks/MetalPerformanceShaders.framework/Frameworks/MPSImage.framework/Versions/A/MPSImage

    0x7fff4c4b6000 -     0x7fff4c4dafff  com.apple.MetalPerformanceShaders.MPSMatrix (1.0 - 1) <9CE072D7-853B-3939-9645-7EB951376B87> /System/Library/Frameworks/MetalPerformanceShaders.framework/Frameworks/MPSMatrix.framework/Versions/A/MPSMatrix

    0x7fff4c4db000 -     0x7fff4c5c2ff7  com.apple.MetalPerformanceShaders.MPSNeuralNetwork (1.0 - 1) <0DE891AD-27E5-38FF-AEC8-4A95356C4357> /System/Library/Frameworks/MetalPerformanceShaders.framework/Frameworks/MPSNeuralNetwork.framework/Versions/A/MPSNeuralNetwork

    0x7fff4c5c3000 -     0x7fff4c5c3ff7  com.apple.MetalPerformanceShaders.MetalPerformanceShaders (1.0 - 1) <2D2D261C-50B0-32F9-BF9A-5C01382BB528> /System/Library/Frameworks/MetalPerformanceShaders.framework/Versions/A/MetalPerformanceShaders

    0x7fff4d5c2000 -     0x7fff4d5ceffb  com.apple.NetFS (6.0 - 4.0) <471DD96F-FA2E-3FE9-9746-2519A6780D1A> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS

    0x7fff503c0000 -     0x7fff5041aff7  com.apple.opencl (2.8.24 - 2.8.24) <4D7401A7-6ADD-3632-85AE-7A5012DFFA04> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL

    0x7fff5041b000 -     0x7fff50437ffb  com.apple.CFOpenDirectory (10.13 - 207.50.1) <29F55F7B-379F-3053-8FF3-5C6675A3DD4D> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory

    0x7fff50438000 -     0x7fff50443fff  com.apple.OpenDirectory (10.13 - 207.50.1) <F895547D-4915-353F-9C1E-E95172BA803B> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory

    0x7fff515c2000 -     0x7fff515c4fff  libCVMSPluginSupport.dylib (16.7.4) <F9270AE0-CC3B-3E3E-BA32-CC1068DD8F27> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib

    0x7fff515c5000 -     0x7fff515caffb  libCoreFSCache.dylib (162.9) <7AF87F3E-D5D0-3625-BE09-CA4223195466> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache.dylib

    0x7fff515cb000 -     0x7fff515cffff  libCoreVMClient.dylib (162.9) <115FE643-6141-39B4-8193-77DFCBE7A4E0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib

    0x7fff515d0000 -     0x7fff515d9ff3  libGFXShared.dylib (16.7.4) <EB2BF8A0-E10D-35EA-8F46-B2E3C62C12A8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib

    0x7fff515da000 -     0x7fff515e5fff  libGL.dylib (16.7.4) <2BB333D3-5C61-33DF-8545-06DF2D08B83D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib

    0x7fff515e6000 -     0x7fff51621fe7  libGLImage.dylib (16.7.4) <4DA003CE-0B74-3FE4-808C-B2FBCE517EB4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib

    0x7fff51790000 -     0x7fff517ceffb  libGLU.dylib (16.7.4) <BCB09CD8-EB0E-38FA-8B5A-9E29532EE364> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib

    0x7fff52146000 -     0x7fff52155ff3  com.apple.opengl (16.7.4 - 16.7.4) <9BDE8FF9-5418-3C70-8D1C-09656884CE48> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

    0x7fff524cf000 -     0x7fff5261bff7  com.apple.QTKit (7.7.3 - 3014.8) <FEDEF531-50A3-32AB-A546-E6BA994C58E1> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit

    0x7fff5261c000 -     0x7fff52881ff7  com.apple.imageKit (3.0 - 1043) <6C19A20B-6D0D-380A-A87D-F923658E1726> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Versions/A/ImageKit

    0x7fff52882000 -     0x7fff52971ffb  com.apple.PDFKit (1.0 - 677.67) <6BD11C23-1AEA-3078-8D0C-A7152BCF9031> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versions/A/PDFKit

    0x7fff52972000 -     0x7fff52e84ff7  com.apple.QuartzComposer (5.1 - 364) <1369D6DA-8842-3878-B546-1D09828331F5> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/QuartzComposer

    0x7fff52e85000 -     0x7fff52ea8fff  com.apple.quartzfilters (1.10.0 - 1.10.0) <C95CB89D-148D-341B-BC50-82D8C32BF767> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework/Versions/A/QuartzFilters

    0x7fff52ea9000 -     0x7fff52fa2ff7  com.apple.QuickLookUIFramework (5.0 - 743.13) <093180B8-FB25-3292-AD99-1791CF8D6EBF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/Versions/A/QuickLookUI

    0x7fff52fa3000 -     0x7fff52fa3fff  com.apple.quartzframework (1.5 - 21) <DCEB0FCC-2C32-3D02-8752-7B6FA009AB85> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz

    0x7fff52fa4000 -     0x7fff531f0ff7  com.apple.QuartzCore (1.11 - 584.62) <1950D993-DE48-3C97-95A5-66D98BDFC95D> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

    0x7fff531f1000 -     0x7fff53248ff7  com.apple.QuickLookFramework (5.0 - 743.13) <8254FFF2-EE0D-323D-A6F3-BEB59615EE47> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook

    0x7fff5340e000 -     0x7fff53426ff3  com.apple.SafariServices.framework (13606 - 13606.2.11) <23DEEDDA-4E7D-3673-B0A5-D2496DD1F7DE> /System/Library/Frameworks/SafariServices.framework/Versions/A/SafariServices

    0x7fff53a26000 -     0x7fff53d51fff  com.apple.security (7.0 - 58286.70.7) <9FC166E1-14D0-305C-A086-02B9E83F547E> /System/Library/Frameworks/Security.framework/Versions/A/Security

    0x7fff53d52000 -     0x7fff53ddeff7  com.apple.securityfoundation (6.0 - 55185.50.5) <D708D069-AEDB-36C2-B1DA-479DA91D7711> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation

    0x7fff53e10000 -     0x7fff53e14ffb  com.apple.xpc.ServiceManagement (1.0 - 1) <71B45D83-ECA4-3265-997E-683A8B8DF413> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement

    0x7fff541b9000 -     0x7fff54229ff3  com.apple.SystemConfiguration (1.17 - 1.17) <8532B8E9-7E30-35A3-BC4A-DDE8E0614FDA> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration

    0x7fff543de000 -     0x7fff54759fff  com.apple.VideoToolbox (1.0 - 2276.68) <8F6FBC7D-60EA-38B2-B583-7ECB58E8936E> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox

    0x7fff57126000 -     0x7fff571b9fff  com.apple.APFS (1.0 - 1) <6BBB3988-1C91-314F-A77A-4E093A1B18F0> /System/Library/PrivateFrameworks/APFS.framework/Versions/A/APFS

    0x7fff57de4000 -     0x7fff57e0cfff  com.apple.framework.Apple80211 (13.0 - 1361.7) <16627876-8CF5-3502-A1D6-35FCBDD5E79A> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211

    0x7fff57e0e000 -     0x7fff57e1dfef  com.apple.AppleFSCompression (96.60.1 - 1.0) <A7C875C4-F5EE-3272-AFB6-57C9FD5352B3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompression

    0x7fff57f1c000 -     0x7fff57f27ff7  com.apple.AppleIDAuthSupport (1.0 - 1) <2FAF5567-CDB3-33EF-AB71-05D37F2248B7> /System/Library/PrivateFrameworks/AppleIDAuthSupport.framework/Versions/A/AppleIDAuthSupport

    0x7fff57f61000 -     0x7fff57fa9ff3  com.apple.AppleJPEG (1.0 - 1) <8DD410CB-76A1-3F22-9A9F-0491FA0CEB4A> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG

    0x7fff57fe4000 -     0x7fff5800cfff  com.apple.applesauce (1.0 - ???) <CCA8B094-1BCE-3AE3-A0A7-D544C818DE36> /System/Library/PrivateFrameworks/AppleSauce.framework/Versions/A/AppleSauce

    0x7fff580d5000 -     0x7fff580d8ff3  com.apple.AppleSystemInfo (3.1.5 - 3.1.5) <0E33401D-7B9C-378A-8EE8-0E3D40B63C8D> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo

    0x7fff580d9000 -     0x7fff58129ff7  com.apple.AppleVAFramework (5.0.41 - 5.0.41) <14E91E09-C345-3C5F-8D3C-4BC291FAF796> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA

    0x7fff5845e000 -     0x7fff586f7ffb  com.apple.AuthKit (1.0 - 1) <6CA71A11-91C5-307C-B933-9FCDEDCB580A> /System/Library/PrivateFrameworks/AuthKit.framework/Versions/A/AuthKit

    0x7fff5882e000 -     0x7fff58835ff7  com.apple.coreservices.BackgroundTaskManagement (1.0 - 57.1) <51A41CA3-DB1D-3380-993E-99C54AEE518E> /System/Library/PrivateFrameworks/BackgroundTaskManagement.framework/Versions/A/BackgroundTaskManagement

    0x7fff58836000 -     0x7fff588bdff7  com.apple.backup.framework (1.9.5 - 1.9.5) <5E7B0925-8C71-353D-BB0F-9CA144BB264C> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup

    0x7fff588c6000 -     0x7fff588ccff7  com.apple.BezelServicesFW (305.1 - 305.1) <7D2C4717-FFF2-3262-B822-1982596BE46B> /System/Library/PrivateFrameworks/BezelServices.framework/Versions/A/BezelServices

    0x7fff5969f000 -     0x7fff596eeff3  com.apple.ChunkingLibrary (189 - 189) <C021A0EB-82E7-3A1E-A772-96B0E7E038D9> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary

    0x7fff596f5000 -     0x7fff59786ff7  com.apple.CloudDocs (1.0 - 575.14) <9A1EB33C-5038-336C-8EB8-1ED0B736E76F> /System/Library/PrivateFrameworks/CloudDocs.framework/Versions/A/CloudDocs

    0x7fff5a277000 -     0x7fff5a280ff3  com.apple.CommonAuth (4.0 - 2.0) <4D237B25-27E5-3577-948B-073659F6D3C0> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth

    0x7fff5a5bc000 -     0x7fff5a9c4fff  com.apple.CoreAUC (259.0.0 - 259.0.0) <B3D5289B-9E8A-37FE-855B-7277D700029E> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC

    0x7fff5a9c5000 -     0x7fff5a9f5ff7  com.apple.CoreAVCHD (5.9.0 - 5900.4.1) <E9FF9574-122A-3966-AA2B-546E512ACD06> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD

    0x7fff5aa8c000 -     0x7fff5aad0ff3  com.apple.corebrightness (1.0 - 1) <7E67395F-F587-3EE2-AE98-339EC152807C> /System/Library/PrivateFrameworks/CoreBrightness.framework/Versions/A/CoreBrightness

    0x7fff5ad86000 -     0x7fff5ad96ff7  com.apple.CoreEmoji (1.0 - 69.3) <A4357F5C-0C38-3A61-B456-D7321EB2CEE5> /System/Library/PrivateFrameworks/CoreEmoji.framework/Versions/A/CoreEmoji

    0x7fff5b09a000 -     0x7fff5b0b0ff7  com.apple.CoreMediaAuthoring (2.2 - 956) <FBA28A76-97E2-3023-A3F6-D03280AE2889> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreMediaAuthoring

    0x7fff5b1f9000 -     0x7fff5b256ff7  com.apple.CoreNLP (1.0 - 130.5.4) <1FDB3609-F745-3874-84EB-473570632E50> /System/Library/PrivateFrameworks/CoreNLP.framework/Versions/A/CoreNLP

    0x7fff5b3e5000 -     0x7fff5b48afff  com.apple.CorePDF (4.0 - 414) <D64D17C3-9AD0-3A29-89DE-36BEF0156381> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF

    0x7fff5b52a000 -     0x7fff5b532ff3  com.apple.CorePhoneNumbers (1.0 - 1) <A5D41251-9F38-3AB9-9DE7-F77023FAAA44> /System/Library/PrivateFrameworks/CorePhoneNumbers.framework/Versions/A/CorePhoneNumbers

    0x7fff5b6bd000 -     0x7fff5b6eeff3  com.apple.CoreServicesInternal (309.1 - 309.1) <4ECD14EA-A493-3B84-A32F-CF928474A405> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesInternal

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    0x7fff5bb3f000 -     0x7fff5bc74fff  com.apple.coreui (2.1 - 494.1) <B2C515C3-FCE8-3B28-A225-05AD917F509B> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI

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    0x7fff5bdfb000 -     0x7fff5be5ffff  com.apple.framework.CoreWiFi (13.0 - 1350.1) <6EC5DEB3-6E2F-3DC2-BE59-1FD05175FB0C> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi

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    0x7fff62507000 -     0x7fff625fcff7  com.apple.LanguageModeling (1.0 - 159.5.3) <7F0AC200-E3DD-39FB-8A95-00DD70B66A9F> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/LanguageModeling

    0x7fff625fd000 -     0x7fff6263ffff  com.apple.Lexicon-framework (1.0 - 33.5) <DC94CF9E-1EB4-3C0E-B298-CA1190885276> /System/Library/PrivateFrameworks/Lexicon.framework/Versions/A/Lexicon

    0x7fff62643000 -     0x7fff6264aff7  com.apple.LinguisticData (1.0 - 238.3) <49A54649-1021-3DBD-99B8-1B2EDFFA5378> /System/Library/PrivateFrameworks/LinguisticData.framework/Versions/A/LinguisticData

    0x7fff62e49000 -     0x7fff62e4cfff  com.apple.Mangrove (1.0 - 1) <27D6DF76-B5F8-3443-8826-D25B284331BF> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove

    0x7fff6335c000 -     0x7fff633c5ff7  com.apple.gpusw.MetalTools (1.0 - 1) <458F319A-2707-3C83-8351-BD9F02EC05BD> /System/Library/PrivateFrameworks/MetalTools.framework/Versions/A/MetalTools

    0x7fff633ce000 -     0x7fff633e5ff7  com.apple.MobileAssets (1.0 - 437.60.1) <5FFD8A8B-F33F-3FA9-8F50-31C24A67862C> /System/Library/PrivateFrameworks/MobileAsset.framework/Versions/A/MobileAsset

    0x7fff63545000 -     0x7fff6355efff  com.apple.MobileKeyBag (2.0 - 1.0) <32E63C7B-E133-33DE-A593-C3C10D64FCAA> /System/Library/PrivateFrameworks/MobileKeyBag.framework/Versions/A/MobileKeyBag

    0x7fff635ea000 -     0x7fff63614ffb  com.apple.MultitouchSupport.framework (1404.4 - 1404.4) <45374A2A-C0BC-3A70-8183-37295205CDFA> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport

    0x7fff6387b000 -     0x7fff63886fff  com.apple.NetAuth (6.2 - 6.2) <B3795F63-C14A-33E1-9EE6-02A2E7661321> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth

    0x7fff6511c000 -     0x7fff6512cffb  com.apple.PerformanceAnalysis (1.194 - 194) <2844933E-B71C-3BE9-9A84-27B29E111F13> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis

    0x7fff66eeb000 -     0x7fff66f09fff  com.apple.ProtocolBuffer (1 - 260) <40704740-4A53-3010-A49B-08D1D69D1D5E> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolBuffer

    0x7fff67076000 -     0x7fff6708cff7  com.apple.QuickLookThumbnailing (1.0 - 1) <8F0092E4-6494-349D-B4C9-494DF293D716> /System/Library/PrivateFrameworks/QuickLookThumbnailing.framework/Versions/A/QuickLookThumbnailing

    0x7fff670d3000 -     0x7fff670dffff  com.apple.xpc.RemoteServiceDiscovery (1.0 - 1205.70.9) <2937CFBF-587C-33A0-B493-FFB4E606A498> /System/Library/PrivateFrameworks/RemoteServiceDiscovery.framework/Versions/A/RemoteServiceDiscovery

    0x7fff670e0000 -     0x7fff67103ffb  com.apple.RemoteViewServices (2.0 - 125) <592323D1-CB44-35F1-9921-4C2AB8D920A0> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices

    0x7fff67104000 -     0x7fff67119ff3  com.apple.xpc.RemoteXPC (1.0 - 1205.70.9) <C3DB7D30-903A-306C-9DFA-1669D2B60497> /System/Library/PrivateFrameworks/RemoteXPC.framework/Versions/A/RemoteXPC

    0x7fff68a27000 -     0x7fff68b3cff7  com.apple.Sharing (1050.22.2 - 1050.22.2) <4E3CCDF2-EA26-334F-8EBA-79BD28486C9D> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing

    0x7fff68b67000 -     0x7fff68b68ff7  com.apple.performance.SignpostNotification (1.2.6 - 2.6) <8F04800F-3570-3392-A24D-B229FF03F7F9> /System/Library/PrivateFrameworks/SignpostNotification.framework/Versions/A/SignpostNotification

    0x7fff698b0000 -     0x7fff69b4cff7  com.apple.SkyLight (1.600.0 - 312.103) <27F91170-846C-3E9E-9B8A-788F27C7DAF5> /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/SkyLight

    0x7fff6a315000 -     0x7fff6a322fff  com.apple.SpeechRecognitionCore (4.6.1 - 4.6.1) <87EE7AB5-6925-3D21-BE00-F155CB457699> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/SpeechRecognitionCore

    0x7fff6a3d4000 -     0x7fff6a612ff3  com.apple.spotlight.index (10.7.0 - 1191.4.13) <14C6EDFD-B843-35A4-AEA6-F485D756FF88> /System/Library/PrivateFrameworks/SpotlightIndex.framework/Versions/A/SpotlightIndex

    0x7fff6a7cf000 -     0x7fff6a7f6fff  com.apple.StreamingZip (1.0 - 1) <32F550C9-3DF8-3DF9-A1EC-699C3D32621B> /System/Library/PrivateFrameworks/StreamingZip.framework/Versions/A/StreamingZip

    0x7fff6aec8000 -     0x7fff6af51fc7  com.apple.Symbolication (9.3 - 64033) <C2C55C9A-C264-3044-A953-16457148190A> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication

    0x7fff6af62000 -     0x7fff6af6affb  com.apple.SymptomDiagnosticReporter (1.0 - 820.60.2) <66326935-2A3F-3482-B75F-AEB4CBA08DCF> /System/Library/PrivateFrameworks/SymptomDiagnosticReporter.framework/Versions/A/SymptomDiagnosticReporter

    0x7fff6b4c2000 -     0x7fff6b4caff7  com.apple.TCC (1.0 - 1) <E1EB7272-FE6F-39AB-83CA-B2B5F2A88D9B> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC

    0x7fff6b6d7000 -     0x7fff6b794ff7  com.apple.TextureIO (3.7 - 3.7) <F8BAC954-405D-3CC3-AB7B-048C866EF980> /System/Library/PrivateFrameworks/TextureIO.framework/Versions/A/TextureIO

    0x7fff6b83e000 -     0x7fff6b83ffff  com.apple.TrustEvaluationAgent (2.0 - 31) <39F533B2-211E-3635-AF47-23F27749FF4A> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent

    0x7fff6b845000 -     0x7fff6b9f4fff  com.apple.UIFoundation (1.0 - 547.5) <86A2FBA7-2709-3894-A3D5-A00C19BAC48D> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundation

    0x7fff6c6c9000 -     0x7fff6c798ff7  com.apple.ViewBridge (343.2 - 343.2) <5519FCED-1F88-3BE6-9BE1-69992086B01B> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge

    0x7fff6cebe000 -     0x7fff6cf1efff  com.apple.xquery (1.3.1 - 30) <A335A70D-3859-3EAD-B85B-AF65B3A5A66E> /System/Library/PrivateFrameworks/XQuery.framework/Versions/A/XQuery

    0x7fff6d0fd000 -     0x7fff6d0ffffb  com.apple.loginsupport (1.0 - 1) <D1232C1B-80EA-3DF8-9466-013695D0846E> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsupport.framework/Versions/A/loginsupport

    0x7fff6d266000 -     0x7fff6d299ff7  libclosured.dylib (551.4) <3FB6B209-51F4-38DA-B1D8-2EE29D5BDD83> /usr/lib/closure/libclosured.dylib

    0x7fff6d353000 -     0x7fff6d38cff7  libCRFSuite.dylib (41) <FE5EDB68-2593-3C2E-BBAF-1C52D206F296> /usr/lib/libCRFSuite.dylib

    0x7fff6d38d000 -     0x7fff6d398fff  libChineseTokenizer.dylib (28) <53633C9B-A3A8-36F7-A53C-432D802F4BB8> /usr/lib/libChineseTokenizer.dylib

    0x7fff6d42a000 -     0x7fff6d42bff3  libDiagnosticMessagesClient.dylib (104) <9712E980-76EE-3A89-AEA6-DF4BAF5C0574> /usr/lib/libDiagnosticMessagesClient.dylib

    0x7fff6d462000 -     0x7fff6d62cff3  libFosl_dynamic.dylib (17.8) <C58ED77A-4986-31C2-994C-34DDFB8106F0> /usr/lib/libFosl_dynamic.dylib

    0x7fff6d664000 -     0x7fff6d664fff  libOpenScriptingUtil.dylib (174) <610F0242-7CE5-3C86-951B-B646562694AF> /usr/lib/libOpenScriptingUtil.dylib

    0x7fff6d79b000 -     0x7fff6d79fffb  libScreenReader.dylib (562.18.4) <E239923D-54C9-3BBF-852F-87C09DEF4091> /usr/lib/libScreenReader.dylib

    0x7fff6d7a0000 -     0x7fff6d7a1ffb  libSystem.B.dylib (1252.50.4) <CD555F3B-FDDB-35E5-A2FB-FBBF3D62031A> /usr/lib/libSystem.B.dylib

    0x7fff6d820000 -     0x7fff6d821fff  libThaiTokenizer.dylib (2.2) <6F416F41-BF77-3078-A05C-AFF5DA5AB008> /usr/lib/libThaiTokenizer.dylib

    0x7fff6d834000 -     0x7fff6d834fff  libapple_crypto.dylib (109.50.14) <48BA2E76-BF2F-3522-A54E-D7FB7EAF7A57> /usr/lib/libapple_crypto.dylib

    0x7fff6d835000 -     0x7fff6d84bff7  libapple_nghttp2.dylib (1.24) <01402BC4-4822-3676-9C80-50D83F816424> /usr/lib/libapple_nghttp2.dylib

    0x7fff6d84c000 -     0x7fff6d876ff3  libarchive.2.dylib (54) <8FC28DD8-E315-3C3E-95FE-D1D2CBE49888> /usr/lib/libarchive.2.dylib

    0x7fff6d877000 -     0x7fff6d8f8fdf  libate.dylib (1.13.1) <178ACDAD-DE7E-346C-A613-1CBF7929AC07> /usr/lib/libate.dylib

    0x7fff6d8fc000 -     0x7fff6d8fcff3  libauto.dylib (187) <A05C7900-F8C7-3E75-8D3F-909B40C19717> /usr/lib/libauto.dylib

    0x7fff6d8fd000 -     0x7fff6d9b5ff3  libboringssl.dylib (109.50.14) <E6813F87-B5E4-3F7F-A725-E6A7F2BD02EC> /usr/lib/libboringssl.dylib

    0x7fff6d9b6000 -     0x7fff6d9c6ff3  libbsm.0.dylib (39) <6BC96A72-AFBE-34FD-91B1-748A530D8AE6> /usr/lib/libbsm.0.dylib

    0x7fff6d9c7000 -     0x7fff6d9d4ffb  libbz2.1.0.dylib (38) <0A5086BB-4724-3C14-979D-5AD4F26B5B45> /usr/lib/libbz2.1.0.dylib

    0x7fff6d9d5000 -     0x7fff6da2bfff  libc++.1.dylib (400.9) <7D3DACCC-3804-393C-ABC1-1A580FD00CB6> /usr/lib/libc++.1.dylib

    0x7fff6da2c000 -     0x7fff6da50ff7  libc++abi.dylib (400.8.2) <EF5E37D7-11D9-3530-BE45-B986612D13E2> /usr/lib/libc++abi.dylib

    0x7fff6da52000 -     0x7fff6da62fff  libcmph.dylib (6) <A5509EE8-7E00-3224-8814-015B077A3CF5> /usr/lib/libcmph.dylib

    0x7fff6da63000 -     0x7fff6da7afcf  libcompression.dylib (47.60.2) <543F07BF-2F2F-37D5-9866-E84BF659885B> /usr/lib/libcompression.dylib

    0x7fff6dd25000 -     0x7fff6dd3dff7  libcoretls.dylib (155.50.1) <D350052E-DC4D-3185-ADBA-BA48EDCEE955> /usr/lib/libcoretls.dylib

    0x7fff6dd3e000 -     0x7fff6dd3fff3  libcoretls_cfhelpers.dylib (155.50.1) <B297F5D8-F2FE-3566-A752-E9D998B9C039> /usr/lib/libcoretls_cfhelpers.dylib

    0x7fff6ddf5000 -     0x7fff6ded7ff3  libcrypto.0.9.8.dylib (76.30.1) <D47BDA97-AF5D-39A5-9F54-8244C4B6A993> /usr/lib/libcrypto.0.9.8.dylib

    0x7fff6e210000 -     0x7fff6e266ff3  libcups.2.dylib (462.2.4) <908099FB-C70E-38FA-9573-88CB98FDDE29> /usr/lib/libcups.2.dylib

    0x7fff6e3a6000 -     0x7fff6e3a6fff  libenergytrace.dylib (16) <A92AB8B8-B986-3CE6-980D-D55090FEF387> /usr/lib/libenergytrace.dylib

    0x7fff6e3a7000 -     0x7fff6e3c0ffb  libexpat.1.dylib (16.1.1) <5E1796FA-4041-3187-B5C2-8E6B03D1D72A> /usr/lib/libexpat.1.dylib

    0x7fff6e3d8000 -     0x7fff6e3dcff7  libgermantok.dylib (17) <37C1C061-5214-3050-9C3A-783A784435A8> /usr/lib/libgermantok.dylib

    0x7fff6e3dd000 -     0x7fff6e3e2ff3  libheimdal-asn1.dylib (520.50.6) <E358445A-B84E-31B5-BCCD-7E1397519D96> /usr/lib/libheimdal-asn1.dylib

    0x7fff6e40e000 -     0x7fff6e4ffff7  libiconv.2.dylib (51.50.1) <2FEC9707-3FAF-3828-A50D-8605086D060F> /usr/lib/libiconv.2.dylib

    0x7fff6e500000 -     0x7fff6e727ffb  libicucore.A.dylib (59180.0.1) <34EBADD6-4092-30EC-90E8-F75241E94D76> /usr/lib/libicucore.A.dylib

    0x7fff6e774000 -     0x7fff6e775fff  liblangid.dylib (128) <39C39393-0D05-301D-93B2-F224FC4949AA> /usr/lib/liblangid.dylib

    0x7fff6e776000 -     0x7fff6e78fffb  liblzma.5.dylib (10) <3D419A50-961F-37D2-8A01-3DC7AB7B8D18> /usr/lib/liblzma.5.dylib

    0x7fff6e790000 -     0x7fff6e7a6ff7  libmarisa.dylib (9) <D6D2D55D-1D2E-3442-B152-B18803C0ABB4> /usr/lib/libmarisa.dylib

    0x7fff6e7a7000 -     0x7fff6e856fff  libmecab.1.0.0.dylib (779.7.6) <334D4742-BDDD-3C2D-BBEB-85B32643BFA0> /usr/lib/libmecab.1.0.0.dylib

    0x7fff6e857000 -     0x7fff6ea7fff7  libmecabra.dylib (779.7.6) <F462F170-E872-3D09-B219-973D5E99C09F> /usr/lib/libmecabra.dylib

    0x7fff6ec57000 -     0x7fff6edd2fff  libnetwork.dylib (1229.70.2) <E185D902-AC7F-3044-87C0-AE2887C59CE7> /usr/lib/libnetwork.dylib

    0x7fff6ee59000 -     0x7fff6f2477e7  libobjc.A.dylib (723) <DD9E5EC5-B507-3249-B700-93433E2D5EDF> /usr/lib/libobjc.A.dylib

    0x7fff6f25a000 -     0x7fff6f25efff  libpam.2.dylib (22) <7B4D2CE2-1438-387A-9802-5CEEFBF26F86> /usr/lib/libpam.2.dylib

    0x7fff6f261000 -     0x7fff6f295fff  libpcap.A.dylib (79.20.1) <FA13918B-A247-3181-B256-9B852C7BA316> /usr/lib/libpcap.A.dylib

    0x7fff6f296000 -     0x7fff6f2d3fff  libpcre.0.dylib (9) <435CC540-20A7-3324-B757-E7209FE84303> /usr/lib/libpcre.0.dylib

    0x7fff6f314000 -     0x7fff6f330ffb  libresolv.9.dylib (65) <E8F3415B-4472-3202-8901-41FD87981DB2> /usr/lib/libresolv.9.dylib

    0x7fff6f37f000 -     0x7fff6f380ff3  libspindump.dylib (252) <D8E27057-E3CC-3D7F-A010-4A87830F6A83> /usr/lib/libspindump.dylib

    0x7fff6f381000 -     0x7fff6f514ff7  libsqlite3.dylib (274.8.1) <FCAD6A57-829E-3701-B16E-1833D620E0E8> /usr/lib/libsqlite3.dylib

    0x7fff6f616000 -     0x7fff6f664fff  libstdc++.6.0.9.dylib (104.1) <0EA35E7E-B536-3628-B462-A4098805CEAC> /usr/lib/libstdc++.6.0.9.dylib

    0x7fff6f6e8000 -     0x7fff6f748ff3  libusrtcp.dylib (1229.70.2) <1E065228-D0E3-3808-9405-894056C6BEC0> /usr/lib/libusrtcp.dylib

    0x7fff6f749000 -     0x7fff6f74cffb  libutil.dylib (51.20.1) <216D18E5-0BAF-3EAF-A38E-F6AC37CBABD9> /usr/lib/libutil.dylib

    0x7fff6f74d000 -     0x7fff6f75afff  libxar.1.dylib (400) <0316128D-3B47-3052-995D-97B4FE5491DC> /usr/lib/libxar.1.dylib

    0x7fff6f75e000 -     0x7fff6f845fff  libxml2.2.dylib (31.11) <C2B5C43F-9C0B-31E6-8EC0-939591EDAC49> /usr/lib/libxml2.2.dylib

    0x7fff6f846000 -     0x7fff6f86efff  libxslt.1.dylib (15.12) <4A5E011D-8B29-3135-A52B-9A9070ABD752> /usr/lib/libxslt.1.dylib

    0x7fff6f86f000 -     0x7fff6f881ffb  libz.1.dylib (70) <48C67CFC-940D-3857-8DAD-857774605352> /usr/lib/libz.1.dylib

    0x7fff6f91d000 -     0x7fff6f921ff7  libcache.dylib (80) <092479CB-1008-3A83-BECF-E115F24D13C1> /usr/lib/system/libcache.dylib

    0x7fff6f922000 -     0x7fff6f92cff3  libcommonCrypto.dylib (60118.50.1) <029F5985-9B6E-3DCB-9B96-FD007678C6A7> /usr/lib/system/libcommonCrypto.dylib

    0x7fff6f92d000 -     0x7fff6f934fff  libcompiler_rt.dylib (62) <968B8E3F-3681-3230-9D78-BB8732024F6E> /usr/lib/system/libcompiler_rt.dylib

    0x7fff6f935000 -     0x7fff6f93effb  libcopyfile.dylib (146.50.5) <3885083D-50D8-3EEC-B481-B2E605180D7F> /usr/lib/system/libcopyfile.dylib

    0x7fff6f93f000 -     0x7fff6f9c4fff  libcorecrypto.dylib (562.70.1) <5C26364F-2269-31EC-84AF-0FED2C902E38> /usr/lib/system/libcorecrypto.dylib

    0x7fff6fa4c000 -     0x7fff6fa85ff7  libdispatch.dylib (913.60.2) <232C69BD-022E-3AB9-8807-79F9FA7CB5EC> /usr/lib/system/libdispatch.dylib

    0x7fff6fa86000 -     0x7fff6faa3ff7  libdyld.dylib (551.4) <81BF3A82-5719-3B54-ABA9-76C82D932CAC> /usr/lib/system/libdyld.dylib

    0x7fff6faa4000 -     0x7fff6faa4ffb  libkeymgr.dylib (28) <E34E283E-90FA-3C59-B48E-1277CDB9CDCE> /usr/lib/system/libkeymgr.dylib

    0x7fff6faa5000 -     0x7fff6fab1ff3  libkxld.dylib (4570.71.2) <C3C31E1B-3E74-3828-8429-4D442E26D41C> /usr/lib/system/libkxld.dylib

    0x7fff6fab2000 -     0x7fff6fab2ff7  liblaunch.dylib (1205.70.9) <B184B521-FF24-3142-AFAF-23D170CF918C> /usr/lib/system/liblaunch.dylib

    0x7fff6fab3000 -     0x7fff6fab7ffb  libmacho.dylib (906) <1902A611-081A-3452-B11E-EBD1B166E831> /usr/lib/system/libmacho.dylib

    0x7fff6fab8000 -     0x7fff6fabaff3  libquarantine.dylib (86) <26C0BA22-8F93-3A07-9A4E-C8D53D2CE42E> /usr/lib/system/libquarantine.dylib

    0x7fff6fabb000 -     0x7fff6fabcff3  libremovefile.dylib (45) <711E18B2-5BBE-3211-A916-56740C27D17A> /usr/lib/system/libremovefile.dylib

    0x7fff6fabd000 -     0x7fff6fad4fff  libsystem_asl.dylib (356.70.1) <39E46A6F-B228-3E78-B83E-1779F9707A39> /usr/lib/system/libsystem_asl.dylib

    0x7fff6fad5000 -     0x7fff6fad5fff  libsystem_blocks.dylib (67) <17303FDF-0D2D-3963-B05E-B4DF63052D47> /usr/lib/system/libsystem_blocks.dylib

    0x7fff6fad6000 -     0x7fff6fb5fff7  libsystem_c.dylib (1244.50.9) <1187BFE8-4576-3247-8177-481554E1F9E7> /usr/lib/system/libsystem_c.dylib

    0x7fff6fb60000 -     0x7fff6fb63ffb  libsystem_configuration.dylib (963.50.8) <DF6B5287-203E-30CB-9947-78DF446C72B8> /usr/lib/system/libsystem_configuration.dylib

    0x7fff6fb64000 -     0x7fff6fb67ffb  libsystem_coreservices.dylib (51) <486000D3-D8CB-3BE7-8EE5-8BF380DE6DF7> /usr/lib/system/libsystem_coreservices.dylib

    0x7fff6fb68000 -     0x7fff6fb69fff  libsystem_darwin.dylib (1244.50.9) <09C21A4A-9EE0-388B-A9D9-DFF8F6758791> /usr/lib/system/libsystem_darwin.dylib

    0x7fff6fb6a000 -     0x7fff6fb70ff7  libsystem_dnssd.dylib (878.70.2) <3290768B-54DE-3AB6-B155-AC0950AC5564> /usr/lib/system/libsystem_dnssd.dylib

    0x7fff6fb71000 -     0x7fff6fbbaff7  libsystem_info.dylib (517.30.1) <AB634A98-B8AA-3804-8436-38261FC8EC4D> /usr/lib/system/libsystem_info.dylib

    0x7fff6fbbb000 -     0x7fff6fbe1ff7  libsystem_kernel.dylib (4570.71.2) <F22B8D73-69D8-36D7-BF66-7F9AC70C08C2> /usr/lib/system/libsystem_kernel.dylib

    0x7fff6fbe2000 -     0x7fff6fc2dfcb  libsystem_m.dylib (3147.50.1) <8CFB51C9-B422-3379-8552-064C63943A23> /usr/lib/system/libsystem_m.dylib

    0x7fff6fc2e000 -     0x7fff6fc4dfff  libsystem_malloc.dylib (140.50.6) <7FD43735-9DDD-300E-8C4A-F909A74BDF49> /usr/lib/system/libsystem_malloc.dylib

    0x7fff6fc4e000 -     0x7fff6fd7eff7  libsystem_network.dylib (1229.70.2) <5E86B2DE-9E15-3354-8714-4094ED5F698D> /usr/lib/system/libsystem_network.dylib

    0x7fff6fd7f000 -     0x7fff6fd89ffb  libsystem_networkextension.dylib (767.70.1) <D23EAFC1-E8BD-34D5-969C-6E45A1C3B4E4> /usr/lib/system/libsystem_networkextension.dylib

    0x7fff6fd8a000 -     0x7fff6fd93ff3  libsystem_notify.dylib (172) <08012EC0-2CD2-34BE-BF93-E7F56491299A> /usr/lib/system/libsystem_notify.dylib

    0x7fff6fd94000 -     0x7fff6fd9bff7  libsystem_platform.dylib (161.50.1) <6355EE2D-5456-3CA8-A227-B96E8F1E2AF8> /usr/lib/system/libsystem_platform.dylib

    0x7fff6fd9c000 -     0x7fff6fda7fff  libsystem_pthread.dylib (301.50.1) <0E51CCBA-91F2-34E1-BF2A-FEEFD3D321E4> /usr/lib/system/libsystem_pthread.dylib

    0x7fff6fda8000 -     0x7fff6fdabfff  libsystem_sandbox.dylib (765.70.1) <553DFCC6-9D31-3B9C-AB7C-30F6F265786D> /usr/lib/system/libsystem_sandbox.dylib

    0x7fff6fdac000 -     0x7fff6fdadff3  libsystem_secinit.dylib (30) <DE8D14E8-A276-3FF8-AE13-77F7040F33C1> /usr/lib/system/libsystem_secinit.dylib

    0x7fff6fdae000 -     0x7fff6fdb5ff7  libsystem_symptoms.dylib (820.60.2) <585BDFA2-D54D-39D0-8046-44E824DABD43> /usr/lib/system/libsystem_symptoms.dylib

    0x7fff6fdb6000 -     0x7fff6fdc9fff  libsystem_trace.dylib (829.70.1) <3A6CB706-8CA6-3616-8AFC-14AAD7FAF187> /usr/lib/system/libsystem_trace.dylib

    0x7fff6fdcb000 -     0x7fff6fdd0ff7  libunwind.dylib (35.3) <BEF3FB49-5604-3B5F-82B5-332B80023AC3> /usr/lib/system/libunwind.dylib

    0x7fff6fdd1000 -     0x7fff6fdfeff7  libxpc.dylib (1205.70.9) <0BC7AD67-671D-31D4-8B88-C317B8379598> /usr/lib/system/libxpc.dylib

External Modification Summary:

  Calls made by other processes targeting this process:

    task_for_pid: 0

    thread_create: 0

    thread_set_state: 0

  Calls made by this process:

    task_for_pid: 0

    thread_create: 0

    thread_set_state: 0

  Calls made by all processes on this machine:

    task_for_pid: 122

    thread_create: 0

    thread_set_state: 0

VM Region Summary:

ReadOnly portion of Libraries: Total=571.2M resident=0K(0%) swapped_out_or_unallocated=571.2M(100%)

Writable regions: Total=385.2M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=385.2M(100%)

                                VIRTUAL   REGION

REGION TYPE                        SIZE    COUNT (non-coalesced)

===========                     =======  =======

Accelerate framework               384K        3

Activity Tracing                   256K        2

CG backing stores                 32.4M        7

CG image                           104K        4

CoreAnimation                       84K        5

CoreGraphics                         8K        2

CoreImage                           24K        3

CoreUI image data                 1028K        8

CoreUI image file                  180K        4

Foundation                           4K        2

Image IO                          6940K        9

Kernel Alloc Once                    8K        2

MALLOC                           316.1M       55

MALLOC guard page                   80K       19

Memory Tag 242                      12K        2

Memory Tag 251                      40K        2

STACK GUARD                       56.1M       21

Stack                             20.6M       21

VM_ALLOCATE                       5456K       19

__DATA                            36.2M      344

__FONT_DATA                          4K        2

__LINKEDIT                       205.7M       47

__TEXT                           365.5M      330

__UNICODE                          560K        2

libnetwork                         128K        3

mapped file                       65.4M      435

shared memory                      748K       16

===========                     =======  =======

TOTAL                              1.1G     1342

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Participant ,
Sep 30, 2018 Sep 30, 2018

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I am waiting for Adobe to "escalate" the issue, have not heard from them since I uploaded my log files per their request on Thursday.

This morning this dialog showed up on startup, which I have not seen before?

“Adobe Application Manager Utilities” is not optimized for your Mac and needs to be updated.

Henry

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Participant ,
Oct 03, 2018 Oct 03, 2018

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Adobe had me do the following:

We have an alternative link for you to download and install Photoshop.

Please try the below link for Mac 10.14 Mojave Operating system.

https://helpx.adobe.com/download-install/kb/creative-cloud-apps-download.html

Please confirm if the Photoshop form this link can be installed and opened.

I installed that version of LR Classic (They must have been confused as my case only concerned LR, both LR CC and PS are running without issues)

My reply:

I installed LR and it auto updated to:

Build 1186149

I restarted my computer

LR did not open. A splash screen came up telling how many days are left in my subscription, then the LR splash screen went away as it had previously.

The permissions on LR application are:

System: Read& Write

Wheel: red only

Everyone: Read Only

Adobe reply:

Update it as Read and write for all,click on radial button below and choose 'Apply to enclosed items'.

Also, Go to following folders(follow the paths) :

/Library/Application Support/ Adobe

~/Library/Application Support/ Adobe

In both the above folders, if you locate following folder names, please delete - OOBE,SLCACHE,SLSTORE

My reply:

I updated the permissions for the LR Classic Application to:

Read & Write for

System

Wheel

Everyone

There are no enclosing folders inside that directory, so the option to “apply” to enclosed was not available? If you were suggesting I apply these permission setting to all the Adobe folders, please let me know, I did not do that, only the LightRoom Application.

I then deleted any instance of

OOBE

SLCACHE

SLSTORE

as well as those market OLDOOBE, OLDSLCACHE, OLDSLSTORE

I then attempted to open LR  and the following dialog appered:

"Adobe Application Manager, required to start your trial, is missing or damaged.

Please download a new copy of Adobe Application Manager from

http://www.adobe.com/go/applicationmanager.”

The splash screen popped onscreen for moment then disappeared.

That's it for today, still no LR Classic.

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Participant ,
Oct 03, 2018 Oct 03, 2018

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I had another mega remote session with Adobe tonight. The issue is now being escalated another level. FYI, Adobe support levels thus far:

1. Agent Level

2. Senior Level

3. Technical Team

This is what he did today:

Troubleshooting steps performed.

- Downloaded LR Classic CC 7.0 from direct offline down loader. (https://helpx.adobe.com/download-install/kb/creative-cloud-apps-download.html)

- Installed LR Classic CC.

- Opened CCDA and Updated LR Classic CC to latest 7.5 and opened

- Adobe application manager required error.

- Installed Adobe Application manager from other adobe downloads(https://www.adobe.com/in/downloads/other-downloads.html).

- Opened LR Classic CC application, application not responding.

- Opened catalog location and double clicked .lrcat file(from drop box)

- Still not responding.

- Moved the catalog to ~/Pictures/Lightroom folder and tried to open .lrcat file.

- Still not opening.

- Gave permissions to Adobe folder in ~/library/application support/adobe and /library/application support/adobe as well as ~/pictures/Lightroom folder.

- Opened LR Classic CC and is not responding.

- Tried with https://helpx.adobe.com/lightroom/kb/lightroom-and-macosmojave.html and changed dark mode to light mode and also restarted.

- Again uninstalled LR Classic CC and installed 7.0 from direct download link.

- Opened LR 7.0 with out updating and is still not opening.

https://helpx.adobe.com/lightroom/kb/lightroom-and-macosmojave.html

Above is the link, where it is provided a known issues with LR Classic CC and LR CC.

We are escalating this issue further and you will be contacted from the respective team with in 24-48 hours.

Meanwhile, can we have the crash report that is generated when opening Lightroom Classic CC, so that it makes easy to find the root cause of this issue. Please do send the crash report by replying to this email.

After the call I decided to create a new OS user "testing" user using Daylight mode and no Dynamic Screensaver and none of my extras installed.

LightRoom opened right up! So now I will start the process of adding my items to the new user and see if I can spot the culprit. My list of add-ons include:

PIA VPN

1Password

Code42 Offsite backup

iStat Menus

Alfred

Default Folder (which I had already turned off as it is having issues with Mojave)

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Participant ,
Oct 11, 2018 Oct 11, 2018

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At the moment I am very disappointed with Adobe on the issue I am having. After my third remote session (over an hour of trouble shooting. Pretty much the same techniques as the last two remote sessions)

Because it had been over a week since I was able to use LR Classic, I decided to do start a new user on my MacOS and see if that helped. It did. Everything is running fine, just a process as I have been very careful not to add too many extensions in case I recreated the issue.

After a few days I have everything back to where it was and LR is still running properly.

I have not heard from Adobe since the initial ticket was supposedly escalated to level 3 Technical Team about a week ago.

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Explorer ,
Oct 12, 2018 Oct 12, 2018

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I've seen several threads online about dark mode causing a persistent crash on Mojave and noticed you mentioned "daylight mode" or something similar in a recent post. I know it started prior to Mojave, but perhaps there were two separate issues. The troubleshooting from Adobe may have resolved the initial issue under the former MacOS, but it looked to you like the same issue persisting in Mojave because the same problem occurred, but it was actually the result of Dark Mode on by default. Is it possible that is the issue?

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Participant ,
Oct 13, 2018 Oct 13, 2018

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Thanks for your thoughtful response.

It may be a situation that has multiple issues. Certainly none of Adobe's usual troubleshooting was effective. "Something" was broken that a full clean install of all Adobe products with dynamic wallpapers turned off still made no difference. I assume I will never now the answer and have moved on to the new users I created and is working just fine.

My disappointment was only in Adobe dropping the ball. I am sure if I contacted them they would pick it up again, but I was very calm and respective of there process for well over a week and ultimately had to handle it myself. Which in turn is the right thing to do as it is my computer and my issue at hand.

Henry

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New Here ,
Oct 15, 2018 Oct 15, 2018

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I was having exactly the same issue, and it was frustrating the heck out of me.

I tried all sorts of "fixes" including turning off GPU etc. to no avail. Sometimes Lightroom would crash on startup after the main window was displayed, other times it would give me a false sense of hope and it was only when I clicked on "Develop" that it would crash.

If I created a new user it all loaded OK, but to me that's not a good enough workaround as I had a load of other apps I need on a daily basis migrated across to the new user.

I finally found (through trial, error, and lots of renaming!!) that if I renamed the folder:

           /User/<username>/Library/Application Support/Adobe

to something else, like Adobe.OLD (rather than deleting it for safety sake), then Lightroom CC starts up OK and I can actually use the app!

I dare say it's possible to refine the rename to something within the Adobe folder, but that's good enough to get me started again...

Good luck Steve!

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Participant ,
Oct 15, 2018 Oct 15, 2018

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Interesting. The online remote support staff that was helping me tried renaming and or removing certain Adobe folders, but it never seemed to have an effect.

I imagine that todays update would address the issue? Dont know because I moved on. I got all my new user apps and data configured and deleted the old user just today.

Henry

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New Here ,
Oct 16, 2018 Oct 16, 2018

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I had hoped that the update yesterday would just magically fix my issue, but it didn't, hence my annoyance and eagerness to try and get it working without having to create a new user.

For anyone else, try just deleting (or renaming) these folders under the path I mentioned above, as they were ones that Lightroom decided to recreate in the new folder it constructed - that way any other Adobe apps (such as Photoshop) should still retain their preferences:

    CameraRaw

    DynamicSonar

    ExtensibilityLibrary

    Lightroom

    LogTransport2CC 

    OOBE

    RTTransfer

    Sonar

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Participant ,
Oct 16, 2018 Oct 16, 2018

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Sorry to hear the update did not help. I do think it is a permissions issue as I have had many issues with permission and LR in the with a similar occurrence, app stopping immediately after splash screen.

Out of curiosity, have you tried moving your catalog file out of its current location? Forcing LR to find or create a new one?

Henry

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New Here ,
Oct 16, 2018 Oct 16, 2018

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LATEST

Yeah, one of the first things i tried to be honest.

Lightroom opened up to the main screen and I could import some photos into the new library, but as soon as I clicked on the Develop tab it crashed.

Given that one of the folders it recreated after I had dumped the entire "Adobe" folder per my previous comment was "Camera Raw" there's a good chance on that basis that it was those settings that were causing the crash, but that's just a guess.

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Community Expert ,
Sep 26, 2018 Sep 26, 2018

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I suspect unchecking "use graphics processor" in Preferences might fix it - but you can't get to the preferences...anyone know of a back door?  This is a quite frequent occurrence in ACR, but there you can access the preferences from the outside, through Bridge or Photoshop.

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Participant ,
Sep 26, 2018 Sep 26, 2018

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I haven't had the "use graphics processor" radio box checked in years, so unless it got checked without me knowing, I dont think it is that. To be honest I am glad I am not the only one having this issue right now.

I will probably have another remote session this evening, but based on what has happened so far, I dont have a lot of confidence that it will be resolved. Its a shame as I am being quite patient, but there is a project I would like to finish and just cant get to it at the moment.

-Henry

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Community Expert ,
Sep 26, 2018 Sep 26, 2018

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This article describes how-to un-check the GPU option in the Preferences file:

Turning off Lightroom’s GPU preferences even when crashing on startup.

And this one how-to reset the whole Preferences. (I do not recall if this will change the GPU option)

How to set Lightroom Classic CC preferences

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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