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A few pieces of info:
a. It was a pain to force the desktop install and now the cloud and I dont want to have to do that again
b. I have many plugins configured and do not want to have to reinstall everything.
I need support to help me deactivate all old PC's so that I can use my Key on the current PC.
Read some of the 459 posts in this link that also includes the best 'Correct answer' for Activation reset-