• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Lightrooom freezes and restarts the computer

New Here ,
Jun 08, 2021 Jun 08, 2021

Copy link to clipboard

Copied

Hello everyone. I have had a problem with LR for a month, he made a library error, did not load photos. And now when it turns on it reads any photo folder and suddenly freezes and pc reboots. I can't do anything, nothing works. I have had Adob ​​for over 4 years and there were no problems like now. And at this moment, LR is useless to me, and the photo library has gone ...nothing works 😕 LR sie zjebaÅ‚ .jpg

TOPICS
Windows

Views

302

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 08, 2021 Jun 08, 2021

Copy link to clipboard

Copied

It''s likley that your preview cache is corrupt/damaged. Fortunatley, it's easy to delete then rebuild the previews. The file you need to delete is located in the same folder as your catalog and ends in '.lrdata'

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 15, 2021 Jun 15, 2021

Copy link to clipboard

Copied

I found and deleted the folder but it didn't help. LR crashing the system. I have no idea what happened, everything started to break after the Wind 10 update in April.

I found interesting thing in the Geforce settings. I don't know where and why a lightroom was added to the library that was turned on. Of course, I turned it off again and Lightroom stable from now on. At the moment it has not crashed yet PC. 

GTX.jpg

PS. Sorry for my English, I know it sucks

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 15, 2021 Jun 15, 2021

Copy link to clipboard

Copied

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

GoldingD_0-1623802317624.jpeg

 

GoldingD_1-1623802317626.png

 

GoldingD_2-1623802317626.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 15, 2021 Jun 15, 2021

Copy link to clipboard

Copied

 

everything started to break after the Wind 10 update in April.

 

Check for ant follow-on Windows 10 updates/fixes.

 

https://www.techradar.com/news/new-windows-10-update-is-causing-a-whole-world-of-pain

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 15, 2021 Jun 15, 2021

Copy link to clipboard

Copied

LATEST

Lightroom Classic version: 10.3 [ 202105281559-8dc50eb4 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.19042
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 3,5GHz
SqLite Version: 3.34.0
Built-in memory: 16303,5 MB
Real memory available to Lightroom: 16303,5 MB
Real memory used by Lightroom: 973,0 MB (5,9%)
Virtual memory used by Lightroom: 1131,3 MB
GDI objects count: 726
USER objects count: 2252
Process handles count: 1998
Memory cache size: 54,2MB
Internal Camera Raw version: 13.3 [ 807 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 39MB / 8151MB (0%)
Camera Raw real memory: 40MB / 16303MB (0%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 3440x1440
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 1070 (27.21.14.6663)



Application folder: F:\Adobe Creative Cloud\Adobe Lightroom Classic
Library Path: F:\Adobe Creative Cloud\IRcat\Lightroom Catalog-v10-3.lrcat
Settings Folder: C:\Users\rosta\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Facebook
3) Flickr
4) HDR Efex Pro 2
5) Nikon Tether Plugin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines