Hello everyone. I have had a problem with LR for a month, he made a library error, did not load photos. And now when it turns on it reads any photo folder and suddenly freezes and pc reboots. I can't do anything, nothing works. I have had Adob for over 4 years and there were no problems like now. And at this moment, LR is useless to me, and the photo library has gone ...nothing works 😕
Crash or freeze, Presets or profiles, Problem or error, Windows
It''s likley that your preview cache is corrupt/damaged. Fortunatley, it's easy to delete then rebuild the previews. The file you need to delete is located in the same folder as your catalog and ends in '.lrdata'
I found and deleted the folder but it didn't help. LR crashing the system. I have no idea what happened, everything started to break after the Wind 10 update in April.
I found interesting thing in the Geforce settings. I don't know where and why a lightroom was added to the library that was turned on. Of course, I turned it off again and Lightroom stable from now on. At the moment it has not crashed yet PC.
Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.
Lightroom Classic version: 10.3 [ 202105281559-8dc50eb4 ] License: Creative Cloud Language setting: en Operating system: Windows 10 - Home Premium Edition Version: 10.0.19042 Application architecture: x64 System architecture: x64 Logical processor count: 8 Processor speed: 3,5GHz SqLite Version: 3.34.0 Built-in memory: 16303,5 MB Real memory available to Lightroom: 16303,5 MB Real memory used by Lightroom: 973,0 MB (5,9%) Virtual memory used by Lightroom: 1131,3 MB GDI objects count: 726 USER objects count: 2252 Process handles count: 1998 Memory cache size: 54,2MB Internal Camera Raw version: 13.3 [ 807 ] Maximum thread count used by Camera Raw: 5 Camera Raw SIMD optimization: SSE2,AVX,AVX2 Camera Raw virtual memory: 39MB / 8151MB (0%) Camera Raw real memory: 40MB / 16303MB (0%) System DPI setting: 96 DPI Desktop composition enabled: Yes Displays: 1) 3440x1440 Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No