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Lightrooom freezes and restarts the computer

New Here ,
Jun 08, 2021 Jun 08, 2021

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Hello everyone. I have had a problem with LR for a month, he made a library error, did not load photos. And now when it turns on it reads any photo folder and suddenly freezes and pc reboots. I can't do anything, nothing works. I have had Adob ​​for over 4 years and there were no problems like now. And at this moment, LR is useless to me, and the photo library has gone ...nothing works 😕 LR sie zjebał .jpg

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Crash or freeze, Presets or profiles, Problem or error, Windows

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Adobe Community Professional ,
Jun 08, 2021 Jun 08, 2021

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It''s likley that your preview cache is corrupt/damaged. Fortunatley, it's easy to delete then rebuild the previews. The file you need to delete is located in the same folder as your catalog and ends in '.lrdata'

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New Here ,
Jun 15, 2021 Jun 15, 2021

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I found and deleted the folder but it didn't help. LR crashing the system. I have no idea what happened, everything started to break after the Wind 10 update in April.

I found interesting thing in the Geforce settings. I don't know where and why a lightroom was added to the library that was turned on. Of course, I turned it off again and Lightroom stable from now on. At the moment it has not crashed yet PC. 

GTX.jpg

PS. Sorry for my English, I know it sucks

 

 

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LEGEND ,
Jun 15, 2021 Jun 15, 2021

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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

GoldingD_0-1623802317624.jpeg

 

GoldingD_1-1623802317626.png

 

GoldingD_2-1623802317626.png

 

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LEGEND ,
Jun 15, 2021 Jun 15, 2021

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everything started to break after the Wind 10 update in April.

 

Check for ant follow-on Windows 10 updates/fixes.

 

https://www.techradar.com/news/new-windows-10-update-is-causing-a-whole-world-of-pain

 

 

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New Here ,
Jun 15, 2021 Jun 15, 2021

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LATEST

Lightroom Classic version: 10.3 [ 202105281559-8dc50eb4 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.19042
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 3,5GHz
SqLite Version: 3.34.0
Built-in memory: 16303,5 MB
Real memory available to Lightroom: 16303,5 MB
Real memory used by Lightroom: 973,0 MB (5,9%)
Virtual memory used by Lightroom: 1131,3 MB
GDI objects count: 726
USER objects count: 2252
Process handles count: 1998
Memory cache size: 54,2MB
Internal Camera Raw version: 13.3 [ 807 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 39MB / 8151MB (0%)
Camera Raw real memory: 40MB / 16303MB (0%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 3440x1440
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 1070 (27.21.14.6663)



Application folder: F:\Adobe Creative Cloud\Adobe Lightroom Classic
Library Path: F:\Adobe Creative Cloud\IRcat\Lightroom Catalog-v10-3.lrcat
Settings Folder: C:\Users\rosta\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Facebook
3) Flickr
4) HDR Efex Pro 2
5) Nikon Tether Plugin

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