ligthroom se bloquea

New Here ,
Sep 06, 2022 Sep 06, 2022

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estoy experimentando un bloqueo en el sistema de revelado cuando me encuentro editando, cuando cierro y abro la app solo me permite trabajar unos minutos y luego no me deja ni pasar a la siguiente imagen. 

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Adobe Employee ,
Sep 06, 2022 Sep 06, 2022

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Hi there,

 

Thanks for reaching out. Could you please share the version of Lightroom (Help > About Lightroom) and the macOS version on your computer? What type of files are you working with? Is it RAW files? Does the application freeze? 

 

You should first try to switch off the GPU support from the Lightroom preferences and check if that helps fix the issue. 

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom. 

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html#troubleshooting 

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html 

 

You can try resetting Lightroom's preferences using the steps mentioned here: https://adobe.ly/2JSym5e.

Please back up your presets prior to resetting the preferences.

 

Please look at the following troubleshooting article to resolve most of the crash and freeze-related issues: https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-crash-or-freeze.html.

 

Let us know how it goes.

 

Thanks! 

Ranjisha

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