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I have lost access to all my photos that I have imported on lightroom . They can't be edited in develop
They all just appear with an exclamation mark and the folders with a question mark
I kept the files in an external drive . I haven't renamed the drive or moved any folder
I have checked if the computer has changed the name of the external hard drive but it didn't
I have also tried to locate my files using the following instructions that I have found on troubleshooting but it didn't help :
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I assume you are talking about Lightroom Classic and not Lightroom (are you?).
Here are step-by-step instructions: https://www.computer-darkroom.com/lr2_find_folder/find-folder.htm
If it doesn't work, please explain in detail what you did (step-by-step) and what happened (again in detail) and what error messages you received (word-for-word). The more you can tell us, the better chance there is of fixing the problem. Do not be stingy with words. Do not be stingy with information.
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Thanks for your reply. yes its lightroom classic. I have followed the instructions as given in the help guide that you provided. I went to one of the folders with the question mark i right clicked and choose Find Missing Folder...
I was able to see the folder I wanted and choose it (btw it was the same name and same location as it used to be) .
After choosing it and waiting , I still get the question mark. I didn't reive any eror messages but my folders still apear to have the questionmark and cant edit the photos. What sould i do in that case ?
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A screenshot might help