Loupedeck problems

[didierd22520962]

Hi

i've just bought Loupedeck for Lightroom.

i've installed it but it won't connect or open. When i launch the Loupedeck Software it says that i don"t have Lightroom installed or an older version.

But i do have Lightroom 6 and it is running well.

I'm running it on a Imac High Sierra 10.13.2

I've tried the Loupedeck Debug programm too, can't find anything wrong.

please some help here.

[Bill Sprague]

This is the forum for the new, cloud base Lightroom CC. 

Loupdeck says they work with the old, folder based Lightroom 6 or Lightroom Classic CC.  (Yes, Adobe has made a mess of the naming causing unending confusion.)

There is a different forum for the other LR.

But, I think you'll get better help from Loupdeck.  They have support here:  https://loupedeck.com/support/

[Neox99]

Agree 100% about the naming issue

Lightroom Classic

Lightroom Cloud

e.g. would have been better IMO

Using CC in both names causes a lot of confusion.

[Bill Sprague]

I thought the old way was pretty good.  We had "Lightroom Mobile" and "Lightroom CC"