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LR 12.3 Nikon Z6 ii: An internal error has occured:A tether error has occured.

New Here ,
Apr 25, 2023 Apr 25, 2023

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hi. u got this massage in the middke of a tethered session with Lr 12.3, using nikon z6ii:

an internal error has occured:A tether error has occured. current image import has failed, please restart tether session. i restarted and restarted the pc and camera with no help/

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Adobe Employee ,
Apr 26, 2023 Apr 26, 2023

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Hey @or5CA8. Welcome to the Lightroom Classic Community. I'll help you with this.

 

Restart the camera while plugging it into the computer as a basic step. If this does not help, try updating the USB drivers for the Camera in the Windows Device Manager. You can also reset Lightroom's preferences (use method 2):
https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

 

Please try the steps in this article to ensure a stable connection with the camera: https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-tethered-capture-lightroom.html

 

Let me know how it goes from here,

Thanks!
Sameer K

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