LR 6 Issue

Participant ,
Feb 16, 2022 Feb 16, 2022

Copy link to clipboard

Copied

I get a message when I put in my correct serial # to activate LR6.. We are unable to validate this serial number Adobe PS LR6 please contact customer support.  

Customer support no longer supports LR6, so I can not get help from them. 

I own LR 6 outwright, and it was working fine on my computer up to today, as now I get a message to retry activation when I try to open

 

Using windows 10 

TOPICS
Windows

Views

45

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct answers

Adobe Community Professional , Feb 16, 2022 Feb 16, 2022

Likes

Translate

Translate
Participant , Feb 16, 2022 Feb 16, 2022
@rob  Thanks for the link.(Very Helpful) Followed the lead of what this persons did below in quotes and resolved my issue. This should help others with th esame issue  "Hi, I had the same problem trying to install LR6 on a new laptop. Turns out you can't deactivate either from within LR on the old pc, or on the main site. Had to get it done over a chat link (below) and the person increased the max num of registrations by one, SOLVED. Good luck. https://helpx.adobe.com/x-productkb/policy-pricing/error-activation-limit-reached-sign.html "

Likes

Translate

Translate
Adobe Community Professional ,
Feb 16, 2022 Feb 16, 2022

Copy link to clipboard

Copied

Read the long list of v6 users wanting to Reset the Activation Count-

https://community.adobe.com/t5/lightroom-classic-discussions/p-activation-or-deactivation-versions-o...

 

Regards. My System: Lr-Classic 11.3, Photoshop 23.3, ACR 14.3, Lightroom 5.3, Lr-iOS 7.0.2, Bridge 12.0.1, Windows-10.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Feb 16, 2022 Feb 16, 2022

Copy link to clipboard

Copied

LATEST

@rob  Thanks for the link.(Very Helpful) 

Followed the lead of what this persons did below in quotes and resolved my issue. This should help others with th esame issue 

 

"Hi,
I had the same problem trying to install LR6 on a new laptop. Turns out
you can't deactivate either from within LR on the old pc, or on the main
site. Had to get it done over a chat link (below) and the person increased
the max num of registrations by one, SOLVED.
Good luck.
https://helpx.adobe.com/x-productkb/policy-pricing/error-activation-limit-reached-sign.html "

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines