• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

LR 6: Stuck in loop trying to login into adobe account

New Here ,
Dec 11, 2024 Dec 11, 2024

Copy link to clipboard

Copied

Hi there,

Just wanted to use LR6 on a new laptop.

unlinked it from the old one.

After entering the serial - which I confirmed with the support team is all fine and active, the QR prompt to login with adobe results in a cycle. I login, I accept the terms, the window closes and nothing happens anymore.

When running LR again, I'm stuck with the login prompt once more.

 

Any ideas? Customer service so far was all but helpful...

 

Thanks!

TOPICS
Windows

Views

84

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 11, 2024 Dec 11, 2024

Copy link to clipboard

Copied

Moving to Discussions as bug reports are not accepted against no-longer-supported versions of the software. 

Rikk Flohr: Adobe Photography Org

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Dec 11, 2024 Dec 11, 2024

Copy link to clipboard

Copied

LATEST

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines