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LR C v 12 failing to launch on MAC 13.2.1

New Here ,
Mar 18, 2023 Mar 18, 2023

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LR Classic fails to launch on MAC, Sitsin launch window - even when asking to choose catalogue.

 

How to do I rescue this?  I have downgraded to 12 having had latest version but still an issue - don't want to go down to 11 as catalogue has been upgraded and I have hours of work since upgraded.

 

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Community Expert ,
Mar 18, 2023 Mar 18, 2023

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Try resetting your Lightroom preferences:
https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html
Also see: https://community.adobe.com/t5/lightroom-classic-discussions/important-steps-for-manually-resetting-...

Quit Lightroom Classic.
macOS: Press and hold the Shift + Option keys.
Windows: Press and hold the Shift + Alt keys.
While holding down the keys, launch Lightroom Classic.
When asked, select "Yes". 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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New Here ,
Mar 19, 2023 Mar 19, 2023

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HI, Sadly as soon as the preferences selection opens, LR freezes and can't press the button. Hour glass

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Community Expert ,
Mar 19, 2023 Mar 19, 2023

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quote

HI, Sadly as soon as the preferences selection opens, LR freezes and can't press the button. Hour glass


By @Richard224487638eo2

The URL tells you how to manually delete them. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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New Here ,
Mar 19, 2023 Mar 19, 2023

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Hi - Thank you, removed them manually but still no change.  I am at a loss as everything else works fine - ie other adobe apps etc.  Just Classic is the issue

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Community Expert ,
Mar 19, 2023 Mar 19, 2023

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LATEST

Try logging into another Mac user account (you should make a new one); still an issue? 
Try starting up in Safe mode (hold down Shift Key when booting*), still an issue? 
You might want to try running a free utility like Onyx: still an issue? 
https://www.titanium-software.fr/en/onyx.html
Also view:
https://www.macworld.com/article/352902/onyx-review-macos.html
https://www.macworld.com/article/224955/how-to-reset-a-macs-nvram-pram-and-smc.html
From Adobe:
https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html

* How to start your M1/M2 Mac in Safe Mode
On your Mac, choose Apple menu () > Shut Down.
After your Mac shuts down, wait 10 seconds.
Press and hold the power button until the startup disks and Options appear.
Press and hold the Shift key, then click Continue in Safe Mode.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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