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LR CLASSIC + LR MOBILE SYNC - images/collections work but not ratings or changes

New Here ,
Jul 15, 2021 Jul 15, 2021

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When I create a collection in lightroom classic, the collection and the images are syncing down to lightroom mobile. But changes made on lightroom mobile (edits, ratings) are not syncing back to lightroom classic. They are however syncing between two lightroom mobile devices (iphone, ipad) and lightroom web. Have tried signing in/out and rebuilding sync on lightroom classic. Spent days making selects and edits on about 6k images and now cannot sync the changes to my LR classic catalog!

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Adobe Community Professional ,
Jul 16, 2021 Jul 16, 2021

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Can you check the cloud icon at the top right most part of Lightroom (to the right of the Web module). Do you see a bidirectional blue arrow? Click on it to confirm that sync hasn't been paused.

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New Here ,
Jul 16, 2021 Jul 16, 2021

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Yes sync is active. Has paused/restarted, signed in/out of all devices. Have also manually rebuilt sync on lightroom desktop (which took a very very long time) and still no luck. 

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