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LR 11.0.1. Win10. Cannot import video (MOV).
LR hangs when I use the purge video cache option. Rebooted several times. Similar issue in PS (latest release) - Import Video to Frames hangs up and eventually gives a similar error message.
thanks for any help.
MSVCR110.dll was missing. After a reinstall on the C++ Distribuable - works fine.
How do I install MSVCR110.ddl? Do I have to do a total LR installation?
No LR install required. The DLL is in the : Microsoft Visual C++ Redistributable Latest Supported Downloads at:
If the link doesn't work - try Google. If I remember, I might have also tried an older version.
I have the same problem with Mac, I thought I needed to update lightroom, I did and it doesn´t work to import videos....