LR Classic not importing videos

Community Beginner ,
Nov 27, 2021 Nov 27, 2021

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LR 11.0.1. Win10. Cannot import video (MOV).

BillSD_0-1638051359074.png

LR hangs when I use the purge video cache option. Rebooted several times. Similar issue in PS (latest release) - Import Video to Frames hangs up and eventually gives a similar error message.

thanks for any help.

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correct answers 1 Correct answer

Community Beginner , Nov 30, 2021 Nov 30, 2021

MSVCR110.dll was missing. After a reinstall on the C++ Distribuable - works fine.

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Community Beginner ,
Nov 30, 2021 Nov 30, 2021

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MSVCR110.dll was missing. After a reinstall on the C++ Distribuable - works fine.

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New Here ,
Jan 22, 2022 Jan 22, 2022

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How do I install MSVCR110.ddl? Do I have to do a total LR installation?

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Community Beginner ,
Jan 25, 2022 Jan 25, 2022

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Hi

No LR install required. The DLL is in the : Microsoft Visual C++ Redistributable Latest Supported Downloads at:

https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170

 

If the link doesn't work - try Google. If I remember, I might have also tried an older version.

 

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New Here ,
Aug 01, 2022 Aug 01, 2022

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I have the same problem with Mac, I thought I needed to update lightroom, I did and it doesn´t work to import videos....Screenshot 2022-08-01 at 07.33.31.png

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