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9

LR Classic printing blank pages after power cut

Community Beginner ,
Jan 05, 2024 Jan 05, 2024

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I had a power cut in the middle of a LR Classic print job and now Lightroom only prints blank pages. Other applications such as Print Preview print OK. (Yes I do have UPS but this was 3rd power cut today at my location in the Philippines and not enough battery left)

 

Environment

Apple Mac Mini M2 Pro running Sonoma 14.2.1

Lightroom Classic 13.1

Epson L805 connected via WiFi Bonjour

 

Error behaviour

Select any photo from catalog

Switch to print module

Photo shows as expected in preview with printer and paper size correctly identified

Click on Print button and Lightroom shows progress bar for preparing print job

Epson Print Centre shows job being received, then printing for about 1 sec then job disappears as complete

Paper passes through printer but nothing is printed

 

Steps tried to fix

Reinstall Epson printer drivers using latest version

Reset Apple Print System

Uninstall and then Install Lightroom Classic from Creative Cloud

Still not working

 

Help please

Lawrence

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macOS

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correct answers 1 Correct answer

Community Beginner , Jan 07, 2024 Jan 07, 2024

Problem is resolved. It was a corrupt image file.

 

I left everything alone for a day or so, rebooted and went back into Lightroom, which straight away reported a potentially corrupt image. Lightroom had not previously reported any issues with this photo. I checked the physical file and it had a zero byte length - hence the blank page. Other images printed successfully in Lightroom (I had not previously tested this in Lightroom - next time I will 😀)

 

I restored the image from a backup, re-imported

...

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Community Expert ,
Jan 05, 2024 Jan 05, 2024

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The power cut may have corrupted the preferences, try resetting them.

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

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Community Beginner ,
Jan 05, 2024 Jan 05, 2024

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Thanks for the suggestion. I had already tried this (and not mentioned it above) but I think this may be on the right lines. I'll try it again tomorrow with plenty of reboots in between.  

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Community Beginner ,
Jan 07, 2024 Jan 07, 2024

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LATEST

Problem is resolved. It was a corrupt image file.

 

I left everything alone for a day or so, rebooted and went back into Lightroom, which straight away reported a potentially corrupt image. Lightroom had not previously reported any issues with this photo. I checked the physical file and it had a zero byte length - hence the blank page. Other images printed successfully in Lightroom (I had not previously tested this in Lightroom - next time I will 😀)

 

I restored the image from a backup, re-imported it, and printed it successfully.

Thanks, everyone for the suggestions.

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