LR Classic: Slideshow Module - exported slideshow Videos are stuttering between image transitions

[janness_ny]

I have used the slideshow flawlessly over the past 4 years, until recently. Now, even after a restart, uninstall, and reinstall (as per Adobe tech support), creating a new .plist file, and even creating a new catalog, I cannot generate a slideshow without glitches, skips, and stutters between images. The first minute to 1:30 is usually fine, then the jumping begins.  I have tried making the crossfades shorter, or not at all, and making them longer. Still have the glitches.

My slideshows are between 300-350 images, and the end video is usually 6-7 minutes long. My Catalog has 23k plus pictures, but I had a similar catalog last year and had no slideshow issues. I have tried creating a new catalog containing only the 300 photos for the slideshow and still get the glitches and stutters. 

Any suggestions appreciated.

Specs Below:

Lightroom Classic version: 13.2 [ 202402141005-bf1aeb84 ]
License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 14
Version: 14.3.1 [23D60]
Application architecture: arm64
Logical processor count: 24
Processor speed: NA
SqLite Version: 3.36.0
Built-in memory: 65,536.0 MB
Dedicated GPU memory used by Lightroom: 323.6MB / 49,152.0MB (0%)
Real memory available to Lightroom: 65,536.0 MB
Real memory used by Lightroom: 3,231.3 MB (4.9%)
Virtual memory used by Lightroom: 420,140.0 MB
Memory cache size: 2,714.5MB
Internal Camera Raw version: 16.2 [ 1763 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 55MB / 32767MB (0%)
Camera Raw real memory: 57MB / 65536MB (0%)

Cache1:
NT- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB

Cache2:
T- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB

Cache3:
m:2,714.5MB, n:0.0MB

U-main: 110.0MB

Standard Preview Size: 5120 pixels
Displays: 1) 5120x2880

Graphics Processor Info:
Metal: Apple M2 Ultra
Init State: GPU for Export supported by default
User Preference: Auto

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/james/Pictures/LRCAT Folder/Winter slideshow w imported jpg catalog test/Winter slideshow w imported jpg catalog test.lrcat
Settings Folder: /Users/james/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) DxO PureRAW 2
4) DxO PureRAW 2 Importer
5) Flickr
6) Nikon Tether Plugin

Config.lua flags: None

[Sameer K]

Hey, @jimanness. Welcome to the Lightroom Community. I'll help you figure this out. I've checked the support case history.

Try these steps:

• Use images with uniform dimensions (only landscapes or portraits) in the slideshow as a test.

• You can also try to clear the DynamicLink Manager (it handles video playback in Lightroom) by following these steps:

  For macOS, delete the following on your system: 

  • /Users/<UserName>/Library/Application Support/Adobe/dynamiclinkmediaserver
  • /Users/<UserName>/Library/Application Support/Adobe/dynamiclinkmanager (if exists)
    
    Delete the following to clear Video Cache:
  • /Users/<UserName>/Library/Caches/Adobe/Lightroom/Video/Media Cache
  • /Users/<UserName>/Library/Caches/Adobe/Lightroom/Video/Media Cache Files

Restart your computer, and then try to create a slideshow again, and let me know if that works.

Thanks!
Sameer K

[janness_ny]

Sameer,

Thanks so much for the reply!  I will give this a try.  I tried the online support with Adobe, but we got disconnected 20 minutes or so during our remote session and could not reconnect with them. 

ONE update to add - a colleague suggested that I try do export the same show on another machine. I have an intel-based MacBook Pro and WAS ABLE  to export a clean, smooth version. It is not a permanent solution on my end, but perhaps the difference is specs can add some clarity?  Here are the specs for the MacBook Pro that exported the successful version:

Lightroom Classic version: 13.2 [ 202402141005-bf1aeb84 ]
License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 14
Version: 14.2.1 [23C71]
Application architecture: x64
Logical processor count: 8
Processor speed: 2.3GHz
SqLite Version: 3.36.0
Built-in memory: 32,768.0 MB
Dedicated GPU memory used by Lightroom: 921.3MB / 1,536.0MB (59%)
Real memory available to Lightroom: 32,768.0 MB
Real memory used by Lightroom: 327.7 MB (1.0%)
Virtual memory used by Lightroom: 62,107.5 MB
Memory cache size: 2,369.4MB
Internal Camera Raw version: 16.2 [ 1763 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 167MB / 16383MB (1%)
Camera Raw real memory: 170MB / 32768MB (0%)

Cache1:
Preview1- RAM:54.0MB, VRAM:0.0MB, 20231206__IMB0084.CR3
Preview2- RAM:48.0MB, VRAM:0.0MB, 20231206__IMA2781-Enhanced-NR-Edit.tif
Preview3- RAM:46.0MB, VRAM:0.0MB, 20231206__IMB0363-Enhanced-NR-Edit.tif
NT- RAM:148.0MB, VRAM:0.0MB, Combined:148.0MB

Cache2:
T- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB

Cache3:
m:2,369.4MB, n:211.9MB

U-main: 112.0MB

Standard Preview Size: 2880 pixels
Displays: 1) 2880x1800

Graphics Processor Info:
Metal: Intel(R) Iris(TM) Plus Graphics
Init State: GPU for Display supported by default with image processing and export supported in the custom mode
User Preference: Auto

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/james/Pictures/2024 winter slideshow catalog/2024 winter catalog.lrcat
Settings Folder: /Users/james/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) Flickr
4) Nikon Tether Plugin

Config.lua flags: None

[janness_ny]

As a further update, I worked with an Adobe tech and by checking the "open with Rosetta" box in the "get info" for Adobe Lightroom Classic, we eliminated the skips and staggered transitions.