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Hello!
From some day to now, my LR crashes when I import files (add folder). Sometimes I just restart my PC and the problem is solved, but often don't.
I'm importing from my desktop, that is, from my c: directory. My LR is updated, and I already tried to reinstall the software.
Tks if someone could me help on this.
Klaus.
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Try resetting your Lightroom preferences:
https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html
Also see: https://community.adobe.com/t5/lightroom-classic-discussions/important-steps-for-manually-resetting-...
Quit Lightroom Classic.
MacOS: Press and hold the Shift + Option keys.
Windows: Press and hold the Shift + Alt keys.
While holding down the keys, launch Lightroom Classic.
When asked, select "Yes".
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Hi thedigitaldog! Apparently, this worked! I will observe if LR crashes again after this. Thank you!
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Unfortunately LR crashed again related to the same problem.
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We’ve reviewed the email address you use with this forum and find no crash reports in our system.
Did you see a crash dialog?
Do you use a different email address when filling out the crash report?
Was the crash dialog Adobe’s? Microsoft’s?
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Hi Rikk, Apparently to reset the software worked (shift + alt pressed). I will observe how LR behaviors now.