Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

LR goes on uncontrollable frenzy

Engaged ,
May 31, 2024 May 31, 2024

Four or five times recently, LR has frozen on me and then started a uncontrollable frenzy (it scrolls backwards through images that I have just edited (see first video) and then if I switch to Library mode or to another app, it jumps quickly through menus - see second video). There is no way of stopping it except using Force Quit (via key strokes, not the menu) but if I open up again, it does the same thing immediately. It only recovers if I re-boot the computer. FYI I am using Loupedeck, the latest version of LR and Ventura 13.6.7. Any ideas what is causing this?

TOPICS
macOS
282
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 31, 2024 May 31, 2024

Sounds like Loupedeck is not compatible with this version yet.

 

-- Johan W. Elzenga
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 31, 2024 May 31, 2024

You're best off contacting Loupedeck support.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 31, 2024 May 31, 2024

As other members are referring to your Loupedeck, What plugin version do you have?

 

10.png

 

And if you disconnect the Loupedeck from the computer (before starting LrC) does this nasty behaviour go away?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Jun 10, 2024 Jun 10, 2024

Thanks for getting back to me. I'm using 5.4.0.0 which I believe is the most up-to-date. I mentioned I'm using Loupedeck but I don't have any reason to think it's the problem. But I will disconnect it for a while and see if the problem goes away.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Jun 14, 2024 Jun 14, 2024

Just an update on this. I contacted Loupedeck and it is a known issue, which they are currently trying to fix. They also provide a temporary workaround.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 14, 2024 Jun 14, 2024
LATEST

Just as expected. I was a bit surprised that you said you had no reason to believe it was Loupedeck, while it was the most obvious possibility in my opinion.

 

-- Johan W. Elzenga
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines