LR will not open PSD or Tiff files in PS

[Jambulee1956]

Every time I try to open a PSD or Tiff file to edit in PS I get the message I've attached.

I created a new catalogue thinking the old one was corrupted but I still get this message. I can Open a with lightroom adjustments only but then I won't have the layers. I also had an I/O issue with my G drive which I thought I fixed by plugging it directly in my laptop. PS and LR then recognized it. I still getr the above message. Thanks for your help. Also LR has been freezing as well.

[JohanElzenga]

This is a long shot, and could probably only happen if you share images and catalogs between Mac and PC, but I thought I should mention it anyway:

I noticed that in the path to the image there is a 'Pic 2' folder. That seems a bit odd for a folder, so I wonder if perhaps the image is called "Pic 2/Sego Palm-7506-Edit.tif". I'm not sure if you can do that on a PC, but you can certainly do that on a Mac. On a Mac, the slash is a perfectly valid character for file names. It's not a valid character for file names in Lightroom however. Lightroom uses the forward slash to separate folders in the path to the image. So if the image is called "Pic 2/Sego Palm-7506-Edit.tif", then Lightroom will look for an image called "Sego Palm-7506-Edit.tif" inside a folder called "Pic 2". I won't be able to find it, so it won't be able to send it to Photoshop either.

[GoldingD]

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Past that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

[Jambulee1956 · Accepted solution]

Well strangely everything is working as it should today. It's amazing how that happens. Maybe just needed a restart??? Thank you both for your input.

David

[PRSCustom]

David I have exactly the same problem.   I can work around it of course, but it sure is a pain. 

Update a day later:  Called Adobe and the tech found it was a disk permission problem.   Why it didn't happen until my latest Lightroom update I don't know - because I am sure I didn't change any permissions upon installing the latest update.   Anyway, once he fixed the permissions, all was OK.