LRC 12.2.1 freezes when importing

[Jukka23944427f5bq]

PC with Win 10 22H2, last update build 19045.2846 (KB5025221)

LRC 12.2.1 started sunddenly freeze when exporting photos to disk (File -> Export).
Nothing works, stops only via task manager.
Restarting pc/LR doesn't help.
Develop module works normally.

[Sameer K · Accepted solution]

Hey @Jukka23944427f5bq. I'll help you figure this out.

You've mentioned Import in the title & the issue description is about File > Export.

Try these steps for export-related issues:

•  Unplug any external drives.
• Try resetting Lightroom Classic's preferences by following the second (manual) method from this article: https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

• Go to Lightroom > Preferences > Performance > Use Graphics Processor > Set it to Off if it is on Custom or Auto. If this shows you any differences, please check this article to troubleshoot further: https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

Let me know how it goes.
Thanks!

Sameer K

[Jukka23944427f5bq]

Hi Saneer,

resetting preferences solved problem.🙂

Thänks,

Jukka