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LrC and macOS Mojave

New Here ,
Jan 17, 2025 Jan 17, 2025

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Good morning. I made the mistake of formatting my iMac to make a clean install first of High Sierra and now onto Mojave. Unfortunately in the time that I was away Adobe Creative Cloud decided that Lightroom is not compatible with my system anymore, before I ran LrC 9.x on High Sierra and on Mojave. Are there anyway I can get LrC to install on my mac with high Sierra or Mojave? Thank you.

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correct answers 1 Correct answer

Community Expert , Jan 17, 2025 Jan 17, 2025

You have to contact the Adobe support and ask for the installation files for the appropriate version of Lightroom Classic that matches with your operating system. In the Creative Cloud Client you are only the previous version (13.x) available.

Please click the link below to contact Adobe staff to help.

 

Be sure to remain signed in with your Adobe ID before accessing the link below.

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact.html

 

Click the

...

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Community Expert ,
Jan 17, 2025 Jan 17, 2025

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You have to contact the Adobe support and ask for the installation files for the appropriate version of Lightroom Classic that matches with your operating system. In the Creative Cloud Client you are only the previous version (13.x) available.

Please click the link below to contact Adobe staff to help.

 

Be sure to remain signed in with your Adobe ID before accessing the link below.

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact.html

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

AxelMatt_0-1737136399821.jpeg

 

Also - beware of answering anyone who sends you a private message or an email.

https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 24H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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New Here ,
Jan 18, 2025 Jan 18, 2025

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Thank you for the reply, I got sorted out.

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