LrC can't tether to Canon R5 or R3 camera

[defaultnxbaqtoqmuhl]

LrC 14.3 doesn't find either of my cameras when attempting to tether.

Apple M3 Max with MacOS 15.3.1, LrC 14.3, Canon R5 Firmware 2.1.0.

Computer/cable/camera works for both cameras using the Canon EOS Utility 3.

I tried all of the ideas presented in the Adobe document https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-tethered-capture-lightroom.html  but that didn't help.

Another post sugested removing a Nikon Plugin, but I didn't have that plugin.

Seems to be a LrC problem. Would love to be able to tether directly to LrC instead of using EOS Utility.

Any other ideas?

[Rikk Flohr: Photography]

I just tested an R5 with Firmware Version 2..1.0 on a Mac M1 (macOS version 15.3.1) using Lightroom Classic 14.2  and the R5 connected in under 1 second after hitting the [OK] button. 

The likeliest cause is mis-configured permissions for Lightroom Classic in the Mac OS. 

[defaultnxbaqtoqmuhl]

Rikk,

any ideas on what permissions could be the problem?

thanks, Alan

[francisq17858918]

Hi, hope someone will be able to help me with this issue:

Tethering does not work in lightroom 14.2  No connection with the camera.

My set-up:

Lightroom 14.2

Mac OS Sequoia 15.3

Canon EOS R5  firmware 2.1.0

MacBook Pro

Tether tool cables.

Tethering was working fine with Lightroom oldest versions 12.4. After version 12.4 tethering in Lightroom do not work anymore.

Now I’m shooting tether with Capture One and it work fine but as I’m use to Lightroom and I need to fix the issue.

Thank’s

[CMass]

Hey! @francisq17858918, 

Thank you for sharing all your system details. It seems like you have the most current firmware and Lightroom Classic updates. The cables don't seem to be the issue. May that you try Step 8 in this article: https://adobe.ly/4hbHbo4

Also try rolling back to the previous version and let me know if that helps: https://adobe.ly/4hbHbV6

This will help us narrow down the cause of the issue. 

^CM

[francisq17858918]

Hello CMass. Thank's for your reply. I've already try reseting the preferences. The older version that works (12.4) is not avaliable anymore.  Anyway you got to be able to shoot with the newest version. 

[defaultnxbaqtoqmuhl]

PROBLEM SOLVED!!!  I saw a video where another person had problems if they had Canon apps installed. I tried deleting all my Canon apps (DPP4 & EOS Utility, etc.), restarted laptop, Reinstalled LrC, restarted laptop again, and now thethering in LrC works!! I hope that may help others with the same problem. Give it a try - you can always reinstall the Canon apps if it doesn't help.